Department of Infrastructure

952 FOI requests | Full disclosure rate: 47.4%

The Freedom of Information requests to the Isle of Man Department of Infrastructure reveal an authority that is selectively transparent, often prioritizing commercial confidentiality and administrative convenience over public scrutiny. A recurring theme is the 'black box' nature of major transport procurement; while the Department readily discloses the existence of projects like the Douglas Promenade or the purchase of Mercedes buses, it consistently withholds specific financial figures, citing commercial sensitivity (Cases 355921, 361167). Furthermore, the Department frequently relies on the 'information not held' exemption to avoid answering questions about specific costs for major events like the TT (Case 355883) or historical road adoptions (Case 355761), suggesting significant gaps in data retention and financial granularity.

Key Cases

Case 355857 — This case marks a critical turning point where the Department invoked the 'vexatious' exemption to block a series of requests regarding the Douglas Promenade and steam locomotives. It highlights the tension between persistent public scrutiny and the administrative burden, effectively shutting down a line of inquiry that had previously yielded partial results.

Case 355921 — A significant disclosure regarding the procurement of Mercedes buses, where the Department explicitly cited commercial sensitivity to withhold pricing and contract details. This case exemplifies the 'black box' nature of major transport spending, where the public knows buses were bought but not the specific financial terms.

Case 449033 — This case is notable for being 'Upheld - partial' following an internal review. The Information Commissioner found the Department had incorrectly applied a 'not held' exemption to the ZipTrip app costs, forcing a re-processing. It serves as a rare instance of the Department's initial refusal being challenged and corrected, revealing hidden financial data.

Case 355883 — The refusal to provide specific costs for TT (Tourist Trophy) road repairs, claiming they are not recorded separately from normal activities. Given the TT is the island's most significant economic event, the inability to isolate its infrastructure costs raises questions about financial accountability for major events.

Case 358461 — The complete withholding of information regarding a 2013 electric shock incident on the Manx Electric Railway due to 'ongoing legal proceedings.' This case underscores how legal risk is used as a blanket exemption to prevent the public from understanding the safety history of heritage transport.

Related FOI Stories

The Douglas Promenade: From Transparency to Vexatious Refusal#355795, #355857, #355859, #355861, #355863

Commercial Secrecy in Transport Procurement#355763, #355921, #361167, #355893, #356129

Data Gaps and 'Not Held' Defenses#355761, #355773, #355883, #355895, #361191

Safety Incidents and Legal Exemptions#358443, #358461, #355863, #355921, #548540

Housing and Social Welfare Opacity#355805, #358449, #358451, #355925, #647165

All (952) All information sent (451) · Some information sent but not all held (145) · Information not held (123) · Some information sent but part exempt (120) · No information sent - all held but exempt (53) · Not required to fulfill request (22) · Not upheld (12) · Upheld - partial (10) · Vexatious request (6) · Request lapsed - requested information not provided (5) · Withdrawn (3) · Upheld - full (1) · Neither confirm or deny information held (1) ·
DateTitleOutcome
2023-11-07Reported accidents at Holly Home GreebaAll information sent
2023-11-07Kepple Gate cornerAll information sent
2023-11-02Number of Crashes on Mountain Road and associated costsAll information sent
2023-11-01SYSTRASome information sent but part exempt
2023-11-01Bus Service Complaints and Actions TakenAll information sent
2023-10-26Systra report into Heritage Railways 2023No information sent - all held but exempt
2023-10-26Executive Pay at the Isle of Man Steam Packet CompanyInformation not held
2023-10-20De-watering Lagoon planning conditionsAll information sent
2023-10-20Lease Agreement with DONG Energy (now Orsted)No information sent - all held but exempt
2023-10-17Traffic WardensAll information sent
2023-10-12Temporary resident parking permitsAll information sent
2023-10-04Coast Guard Call outs 2022 and 2023All information sent
2023-09-28Future of fast craft services on the Isle of Man Steam PacketSome information sent but part exempt
2023-09-28AirportSome information sent but not all held
2023-09-28Steam packet companyInformation not held
2023-09-22MER Inspection FrequencyAll information sent
2023-09-21Derelict vesselAll information sent
2023-09-19Information on the current state of social housingAll information sent
2023-09-14request for information relating to damaged highway gulleyAll information sent
2023-09-13The wreck of the "Boy Ken"Upheld - partial
2023-09-13The wreck of the "Ocean Quest"All information sent
2023-09-11Highways Development Control - 23/00958/BAll information sent
2023-08-31A1 Preparatory works for TT racesAll information sent
2023-08-31Time and motion study at vehicle test centreAll information sent
2023-08-29Planning Application 05/01515/B - Dinghy Park South Promenade RamseyInformation not held
2023-08-24Ben-my-ChreeAll information sent
2023-08-24ManxmanAll information sent
2023-08-23Public estateNo information sent - all held but exempt
2023-08-22How many vehicles will be impacted by the proposed regulationsAll information sent
2023-08-22Deceased Tram HorsesSome information sent but not all held
2023-08-18Heritage Railways ProposalsInformation not held
2023-08-18airport parking figuresAll information sent
2023-08-16Complaints about parkingSome information sent but not all held
2023-08-16Railway DataAll information sent
2023-08-15ManxmanAll information sent
2023-08-11Airport Car ParkAll information sent
2023-08-09RTAs Within Close Proximity Of Dandara Construction SitesAll information sent
2023-08-01Request re. the punctuality of the evening flights LGW-IOM-LGWUpheld - partial
2023-07-26Bus Vannin ReportsAll information sent
2023-07-26Number of complaints for commercial veichle parkingAll information sent
2023-07-25The wreck of the Claire AnneAll information sent
2023-07-19New Bond Street Taxi Rank - BinsAll information sent
2023-07-19Asbestos in IOM SchoolsAll information sent
2023-07-19Earystane & Scards, Sulby & DruidaleSome information sent but part exempt
2023-07-18Taxi Rank Parking Fine RevenuesAll information sent
2023-07-18New Bond Street Taxi RankAll information sent
2023-07-14New Liverpool Passenger TerminalSome information sent but part exempt
2023-07-14New Liverpool Passenger TerminalSome information sent but part exempt
2023-07-12HCB MinutesInformation not held
2023-07-11Airport Parking OrderSome information sent but not all held
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