Department of Infrastructure
952 FOI requests | Full disclosure rate: 47.4%
The Freedom of Information requests to the Isle of Man Department of Infrastructure reveal an authority that is selectively transparent, often prioritizing commercial confidentiality and administrative convenience over public scrutiny. A recurring theme is the 'black box' nature of major transport procurement; while the Department readily discloses the existence of projects like the Douglas Promenade or the purchase of Mercedes buses, it consistently withholds specific financial figures, citing commercial sensitivity (Cases 355921, 361167). Furthermore, the Department frequently relies on the 'information not held' exemption to avoid answering questions about specific costs for major events like the TT (Case 355883) or historical road adoptions (Case 355761), suggesting significant gaps in data retention and financial granularity.
Key Cases
Case 355857 — This case marks a critical turning point where the Department invoked the 'vexatious' exemption to block a series of requests regarding the Douglas Promenade and steam locomotives. It highlights the tension between persistent public scrutiny and the administrative burden, effectively shutting down a line of inquiry that had previously yielded partial results.
Case 355921 — A significant disclosure regarding the procurement of Mercedes buses, where the Department explicitly cited commercial sensitivity to withhold pricing and contract details. This case exemplifies the 'black box' nature of major transport spending, where the public knows buses were bought but not the specific financial terms.
Case 449033 — This case is notable for being 'Upheld - partial' following an internal review. The Information Commissioner found the Department had incorrectly applied a 'not held' exemption to the ZipTrip app costs, forcing a re-processing. It serves as a rare instance of the Department's initial refusal being challenged and corrected, revealing hidden financial data.
Case 355883 — The refusal to provide specific costs for TT (Tourist Trophy) road repairs, claiming they are not recorded separately from normal activities. Given the TT is the island's most significant economic event, the inability to isolate its infrastructure costs raises questions about financial accountability for major events.
Case 358461 — The complete withholding of information regarding a 2013 electric shock incident on the Manx Electric Railway due to 'ongoing legal proceedings.' This case underscores how legal risk is used as a blanket exemption to prevent the public from understanding the safety history of heritage transport.
Related FOI Stories
The Douglas Promenade: From Transparency to Vexatious Refusal — #355795, #355857, #355859, #355861, #355863
Commercial Secrecy in Transport Procurement — #355763, #355921, #361167, #355893, #356129
Data Gaps and 'Not Held' Defenses — #355761, #355773, #355883, #355895, #361191
Safety Incidents and Legal Exemptions — #358443, #358461, #355863, #355921, #548540
Housing and Social Welfare Opacity — #355805, #358449, #358451, #355925, #647165
| Date | Title | Outcome |
|---|---|---|
| 2023-11-07 | Reported accidents at Holly Home Greeba | All information sent |
| 2023-11-07 | Kepple Gate corner | All information sent |
| 2023-11-02 | Number of Crashes on Mountain Road and associated costs | All information sent |
| 2023-11-01 | SYSTRA | Some information sent but part exempt |
| 2023-11-01 | Bus Service Complaints and Actions Taken | All information sent |
| 2023-10-26 | Systra report into Heritage Railways 2023 | No information sent - all held but exempt |
| 2023-10-26 | Executive Pay at the Isle of Man Steam Packet Company | Information not held |
| 2023-10-20 | De-watering Lagoon planning conditions | All information sent |
| 2023-10-20 | Lease Agreement with DONG Energy (now Orsted) | No information sent - all held but exempt |
| 2023-10-17 | Traffic Wardens | All information sent |
| 2023-10-12 | Temporary resident parking permits | All information sent |
| 2023-10-04 | Coast Guard Call outs 2022 and 2023 | All information sent |
| 2023-09-28 | Future of fast craft services on the Isle of Man Steam Packet | Some information sent but part exempt |
| 2023-09-28 | Airport | Some information sent but not all held |
| 2023-09-28 | Steam packet company | Information not held |
| 2023-09-22 | MER Inspection Frequency | All information sent |
| 2023-09-21 | Derelict vessel | All information sent |
| 2023-09-19 | Information on the current state of social housing | All information sent |
| 2023-09-14 | request for information relating to damaged highway gulley | All information sent |
| 2023-09-13 | The wreck of the "Boy Ken" | Upheld - partial |
| 2023-09-13 | The wreck of the "Ocean Quest" | All information sent |
| 2023-09-11 | Highways Development Control - 23/00958/B | All information sent |
| 2023-08-31 | A1 Preparatory works for TT races | All information sent |
| 2023-08-31 | Time and motion study at vehicle test centre | All information sent |
| 2023-08-29 | Planning Application 05/01515/B - Dinghy Park South Promenade Ramsey | Information not held |
| 2023-08-24 | Ben-my-Chree | All information sent |
| 2023-08-24 | Manxman | All information sent |
| 2023-08-23 | Public estate | No information sent - all held but exempt |
| 2023-08-22 | How many vehicles will be impacted by the proposed regulations | All information sent |
| 2023-08-22 | Deceased Tram Horses | Some information sent but not all held |
| 2023-08-18 | Heritage Railways Proposals | Information not held |
| 2023-08-18 | airport parking figures | All information sent |
| 2023-08-16 | Complaints about parking | Some information sent but not all held |
| 2023-08-16 | Railway Data | All information sent |
| 2023-08-15 | Manxman | All information sent |
| 2023-08-11 | Airport Car Park | All information sent |
| 2023-08-09 | RTAs Within Close Proximity Of Dandara Construction Sites | All information sent |
| 2023-08-01 | Request re. the punctuality of the evening flights LGW-IOM-LGW | Upheld - partial |
| 2023-07-26 | Bus Vannin Reports | All information sent |
| 2023-07-26 | Number of complaints for commercial veichle parking | All information sent |
| 2023-07-25 | The wreck of the Claire Anne | All information sent |
| 2023-07-19 | New Bond Street Taxi Rank - Bins | All information sent |
| 2023-07-19 | Asbestos in IOM Schools | All information sent |
| 2023-07-19 | Earystane & Scards, Sulby & Druidale | Some information sent but part exempt |
| 2023-07-18 | Taxi Rank Parking Fine Revenues | All information sent |
| 2023-07-18 | New Bond Street Taxi Rank | All information sent |
| 2023-07-14 | New Liverpool Passenger Terminal | Some information sent but part exempt |
| 2023-07-14 | New Liverpool Passenger Terminal | Some information sent but part exempt |
| 2023-07-12 | HCB Minutes | Information not held |
| 2023-07-11 | Airport Parking Order | Some information sent but not all held |