On the 7th December 2025 the storm brought trees down on Surby road.

Summary

A request was made for the specific repair costs of overhead power cables damaged by storm-felled trees on Surby Road in December 2025. The Manx Utilities Authority responded that the information is not held because emergency costs are booked to a generic daywork number rather than specific fault records.

Key Facts

• Approximately 20 trees were felled on Surby Road during a storm on 7 December 2025.
• The fallen trees caused damage to Manx Utilities Authority (MUA) overhead power cables.
• MUA does not hold specific cost data for this incident as emergency costs are aggregated under a generic daywork number.
• Specific cost breakdowns are only available for planned and scheme works booked to specific project numbers.
• The request was formally closed on 24 February 2025.

Data Disclosed

• 7 December 2025
• 20 trees
• 13 February 2025
• 24 February 2025
• 4446857
• Section 11(3)(a)

Exemptions Cited

• Section 11(3)(a) of the Freedom of Information Act 2015 (Information not held)

Original Request

The storm felled about 20 trees on Surby road which caused damage to MUA overhead power cables. I would like to know how much this cost to repair?

Data Tables (1)

Full Response Text

Manx Utilities PO Box 177, Douglas Isle of Man, IM99 1PS

e: enquiries@manxutilities.im t: 01624 687687 www.manxutilities.im

Our ref: 4446857 24 February 2025

Dear ###

We write further to your request received 13 February 2025, which states:

"The storm felled about 20 trees on Surby road which caused damage to MUA overhead power cables.

I would like to know how much this cost to repair?"

While our aim is to provide information whenever possible, in this instance Manx Utilities does not hold or cannot, after taking reasonable steps to do so, find the information that you have requested. This is in line with Section 11(3)(a) of the Act.

Typically, during emergency and unplanned situations (including storm events) all associated costs are booked to a generic daywork number, as such it is not possible to break down those costs to specific network faults during such an event.

For information, Manx Utilities planned and scheme works are booked to specific project numbers where accurate costs can be provided.

Please quote the reference number 4446857 in any future communications.

Your right to request a review

If you are unhappy with this response to your freedom of information request, you may ask us to carry out an internal review of the response, by completing a complaint form and submitting it electronically or by delivery/post.

An electronic version of our complaint form can be found by going to our website at https://services.gov.im/freedom-of-information/Review . If you would like a paper version of our complaint form to be sent to you by post, please contact me and I will be happy to arrange for this. Your review request should explain why you are dissatisfied with this response, and should be made as soon as practicable. We will respond as soon as the review has been concluded.

If you are not satisfied with the result of the review, you then have the right to appeal to the Information Commissioner for a decision on;

1. Whether we have responded to your request for information in accordance with Part 2 of the Freedom of Information Act 2015; or
2. Whether we are justified in refusing to give you the information requested.
   In response to an application for review, the Information Commissioner may, at any time, attempt to resolve a matter by negotiation, conciliation, mediation or another form of alternative dispute resolution and will have regard to any outcome of this in making any subsequent decision. More detailed information on your right to a review can be found on the Information Commissioner’s website at www.inforights.im. Should you have any queries concerning this letter, please do not hesitate to contact me. Further information about freedom of information requests can be found at www.gov.im/foi.

I will now close your request as of this date.