Manx Utilities Authority

Overview

Metric Value
Total FOI requests 181
Date range 2017-07-06 to 2026-02-27
Full disclosure rate 37.6% (68/181)
Partial disclosure 65
Fully refused/exempt 43

Outcome Breakdown

Outcome Count %
All information sent 68 37.6%
Some information sent but part exempt 33 18.2%
Some information sent but not all held 32 17.7%
Information not held 27 14.9%
No information sent - all held but exempt 6 3.3%
Not upheld 6 3.3%
Not required to fulfill request 4 2.2%
Decision Notice - Complaint not upheld 2 1.1%
Upheld - partial 1 0.6%
Vexatious request 1 0.6%
Repeated request 1 0.6%

Requests by Year

Year Count
2017 9
2018 10
2019 14
2020 6
2021 10
2022 20
2023 43
2024 40
2025 24
2026 5

Top Topics

Notable Cases (66)

[-] Repair Exhaust Stack Peel Power Station - Storm Eowyn

2026-02-17 | Some information sent but part exempt

A Freedom of Information request was made to the Manx Utilities Authority regarding procurement details for repairing the Peel Power Station exhaust stack damaged by Storm Eowyn. The authority responded with a partial disclosure, providing an Expression of Interest document for mechanical services while redacting specific contract values, tender responses, and exemption justifications.

  • The request concerns repairs to the Peel Power Station exhaust stack following damage from Storm Eowyn.
  • The Manx Utilities Authority classified the outcome as 'Some information sent but part exempt'.
  • An Expression of Interest for mechanical and engineering services was issued via the Isle of Man Government Procurement Portal.

Data: 2026-02-17, 2026-03-16, 222 pages, 36 documents, 26 March 2024

Exemptions: Commercial sensitivity (implied by redactions of contract values and tender details); Part exempt status confirmed in outcome

[~] The cost to produce 1 unit of electricity (1 KW) vs 2021

2026-02-03 | Some information sent but not all held

The requester asked for the average cost to produce one unit of electricity for 2020 and the most recent year, including a breakdown by generation method. The authority provided links to annual reports for calculating average costs but stated they do not hold full cost-per-kWh data by generation method, offering marginal cost figures instead.

  • The average cost per kWh for 2020-21 is derived from the Annual Report and Financial Statements, specifically Note 5 on page 65.
  • The most recent full year with published data is 2023-24, with relevant data on page 62 of the annual report.
  • Manx Utilities does not hold full cost-per-kWh information by generation method due to unallocated fixed and overhead costs.

Data: 2020-21, 2023-24, 3.3 p/kWh, 8.5 p/kWh, 3.2 p/kWh

Exemptions: Section 20 of the Freedom of Information Act 2015 (Information reasonably accessible)

[~] Risk of asbestos in wind turbine procurement, and risk assessment

2025-12-23 | Some information sent but not all held

A request was made to the Manx Utilities Authority for details on wind turbine procurement activities and asbestos risk assessments since September 2023. The Authority responded on 21 January 2026 stating that some information was sent, but not all requested data was held.

  • The Manx Utilities Authority publicly stated in September 2023 that no wind turbines had been ordered.
  • The FOI request was received on 23 December 2025.
  • The response was issued on 21 January 2026.

Data: 2025-12-23, 2026-01-21, 2023-09-01, 5185301, 4 pages

[~] Water pressure management and fire suppression island-wide

2025-12-23 | Repeated request

The requester sought information on water pressure management policies, fire safety impacts, and mitigation schemes from the Manx Utilities Authority. The response provided an overview of the Authority's leakage and pressure management operations, network statistics, and recent infrastructure projects, though the full document appears truncated.

  • The Manx Utilities Authority manages over 1700km of water mains across 74 District Metered Areas.
  • There are currently 65 Pressure Management Valves (PMVs) in operation on the network.
  • The data and pressure logger network has expanded from 90 to over 260 active loggers in the past five years.

Data: 1700km, 74 District Metered Areas, 65 PMV's, 90 loggers, 260 loggers

[-] Mains water system, pressure reducing valves

2025-12-17 | Some information sent but part exempt

The request sought total procurement, installation, and maintenance costs for pressure reducing valves installed since 2018, along with the analysis justifying their use over pipe replacement. The authority disclosed aggregate procurement costs, unit counts, and estimated installation figures, but withheld specific unit prices citing commercial sensitivity.

  • Manx Utilities ordered 28 Pressure Management Valves (PMVs) between January 2018 and December 2025.
  • 25 PMVs have been installed, with 3 currently held in stock.
  • The total procurement cost for the 28 valves was £59,270.

Data: 28, 25, 3, £59,270, £800

Exemptions: Commercial sensitivity regarding specific unit prices under a fixed-term agreement

[-] Verification of Occupancy- Ballafesson 'Glamping'

2025-11-25 | Some information sent but part exempt

The requester asked for Manx Utilities' standard occupancy verification procedures and specific documentation regarding the Reayrt Vradda glamping site following a liquidation. The authority disclosed its general application requirements but withheld specific details about the site's internal handling and documentation, citing partial exemptions.

  • Manx Utilities requires account holders to apply via an online form or paper application.
  • Applicants must provide personal details, date of birth, address, supply takeover date, and meter readings if not smart.
  • The account holder is defined as the person or company responsible for payment.

Data: 2025-11-25, 2025-12-18, 5109891, 6, 1

Exemptions: Part exempt

[~] How many fish died as a result of draining clypse reservoir?

2025-11-18 | Some information sent but not all held

The request sought information on fish mortality and replacement costs due to the draining of Clypse Reservoir. The authority disclosed a risk assessment detailing mitigation strategies to relocate fish rather than kill them, but did not provide specific mortality counts or financial costs.

  • Fish stocking was paused in early July 2025 to allow fish to relocate.
  • Slow water release was implemented to enable fish to leave via conduits to Kerrowdhoo.
  • Stranded fish were to be relocated by DEFA to Kerrowdhoo.

Data: 06.08.2025, early July, <300mm a day, 25, 5

[-] Renewable energy recruitment, overseas employment & relocation package

2025-11-11 | Some information sent but part exempt

The requester asked for detailed staffing, recruitment, and relocation cost data regarding Manx Utilities' renewable energy projects. The authority responded with a partial disclosure, providing only the beginning of the staffing overview before the text cuts off, while the outcome indicates some information was withheld.

  • The request was received by Manx Utilities on 11 November 2025.
  • The response was issued on 24 November 2025.
  • The request covered staffing, recruitment sources, consultants, overseas campaigns, and relocation packages.

Data: 11 November 2025, 24 November 2025, 1 October 2021, 9 pages, 1 document

[-] Tenancy

2025-08-26 | Some information sent but part exempt

The request sought details of all new tenancy agreements and leases entered into by the Manx Utilities Authority since January 2018. The Authority disclosed a list of 37 agreements including dates, locations, types, and parties, though specific names of private individuals were redacted.

  • The Manx Utilities Authority entered into 37 tenancy agreements or leases between 2018 and 2025.
  • Agreements include agricultural leases, grazing licences, commercial EV charging points, storage facilities, and property rentals.
  • Parties to the agreements include private companies/individuals, government departments (e.g., Department of Infrastructure, Department of Health), and town commissioners.

Data: 31/07/2019, 12/11/2018, 21/06/2023, 01/10/2024, 30/05/2025

Exemptions: Personal information exemption (names of private parties withheld)

[~] PFAs, new EU limit and blood test results

2025-07-02 | Some information sent but not all held

The request sought information on PFAS water assessments, EU limit compliance strategies, and blood test data from the Manx Utilities Authority. The authority responded with a partial disclosure, providing a detailed Certificate of Analysis for drinking water samples from Douglas WTW but did not supply the requested strategic or demographic information.

  • The Manx Utilities Authority provided a Certificate of Analysis for drinking water sampled at Douglas WTW on 02/06/2025.
  • All tested PFAS compounds in the provided sample were below the detection limit or recorded as 0.0000 ug/l.
  • The response outcome was 'Some information sent but not all held', indicating missing data on strategies and blood tests.

Data: 02/06/2025, 03/06/2025, 16/06/2025, 2025/12573094 issue2, 66400437

[~] Onshore wind

2025-06-24 | Some information sent but not all held

The requester sought contracts, meeting minutes, and landowner exclusion records regarding onshore wind site selection by Wardell Armstrong. Manx Utilities disclosed the approved scope of work but confirmed it does not hold minutes or specific documents on landowner invitations, citing Section 11(3)(a) of the Act.

  • Manx Utilities did not provide specific criteria to Wardell Armstrong; instead, Wardell Armstrong's proposal was approved.
  • The authority does not hold minutes of meetings where land selection criteria were discussed or agreed upon.
  • No documents exist showing whether private landowners were specifically invited or excluded from the process.

Data: 2025-06-24, 2025-07-22, 4742002, Section 11(3)(a), 2022

Exemptions: Section 11(3)(a) of the Freedom of Information Act 2015

[-] Board papers - regarding Energy Transition

2025-05-13 | Some information sent but part exempt

A request was made for Manx Utilities Authority board papers regarding energy transition and renewable energy proposals from 2019 to the present. The authority released some documents and website reports but redacted specific details concerning costs, timelines, and procurement strategies under commercial interest exemptions.

  • The request covered board papers on the energy transition programme, Cair Vie wind farm, and other renewable proposals.
  • The specified timeframe for the request was 1 January 2019 to the present date.
  • Some information was previously disclosed under FOI reference 3264202.

Data: 1 January 2019, 13 May 2025, 5 June 2025, 27 June 2025, 1 July 2025

Exemptions: Section 20 - Information already reasonably accessible; Section 30 - Economy and commercial interest; Section 35 - Conduct of Public Business

[-] Cair Vie Resistance & ExoTechnologies

2025-04-22 | Some information sent but part exempt

The request sought information regarding an offer from ExoTechnologies to provide 'DANU' recyclable composite material for Isle of Man wind turbines. The authority disclosed correspondence showing the offer was made in March 2023 but redirected to formal procurement processes, with some information withheld.

  • ExoTechnologies offered 'DANU', a recyclable composite material, to the Isle of Man Government for wind turbine blades.
  • The offer was made via email on 03 March 2023 to the Department of Environment, Food and Agriculture (DEFA).
  • Manx Utilities Authority (MUA) is responsible for the practical aspects of wind farm development.

Data: 03 March 2023, 08:26, 11:48, +44 7624 234398, 33 pages

[~] Cair vie windfarm proposal - Costs to date

2025-04-02 | Some information sent but not all held

A request for a detailed cost breakdown of the Cair Vie windfarm proposal was partially fulfilled by Manx Utilities Authority, which disclosed specific consultancy and supplier costs but withheld project management and travel expenses due to lack of specific data or public availability.

  • Manx Utilities Authority spent a total of £3,138,932.97 on consultancy fees for the project.
  • Project management and coordination costs are not broken down specifically for the windfarm as they are included in the Transition Programme overall costs.
  • No payments have been made to windfarm developers to date.

Data: £3,138,932.97, £16,348.22, 2025-04-02, 2025-04-30, 4558253

Exemptions: Section 20 of the Act (Information reasonably accessible to the applicant)

[~] Settlement Agreements

2024-12-31 | Some information sent but not all held

The requester asked for a detailed breakdown of Settlement Agreements issued by Manx Utilities Authority since September 2021, including reasons, compensation figures, and a blank template. The authority disclosed the total number of agreements and aggregate costs by category but withheld individual details due to personal data exemptions and confirmed no standard template is held.

  • Manx Utilities Authority issued 11 Settlement Agreements between September 2021 and December 2024.
  • 4 agreements were under the Mutually Agreed Resignation Scheme (MARS) totaling £61,503.29.
  • 7 agreements were 'Other settlements' reached via mediation totaling £24,470.06.

Data: 11, September 2021, December 2024, 4, £61,503.29

Exemptions: Section 25 of the Act (absolutely exempt personal information); Section 11 (3) (a) of the Freedom of Information Act (information not held)

Most Cited Exemptions

Exemption Times Cited
Information not held 8
Section 20 of the Freedom of Information Act 2015 (Information already reasonably accessible) 5
Section 20 of the Act (Information reasonably accessible) 5
Section 8(3)a of the Freedom of Information Act 2015 (Information not held) 3
Information not held or cannot be found after taking reasonable steps 3
Section 11(3)a of the Freedom of Information Act 2015 (Information not held) 2
Section 11(3)(a) of the Freedom of Information Act 2015 (Information not held) 2
Data Protection (Application of GDPR) Order 2018 2
Section 20 of the Freedom of Information Act 2015 (Information reasonably accessible) 2
Information not held by the public authority 2

See Also