Enhancements to salary packages

Summary

The requester asked for a list of all staff job titles with salary ranges and details regarding private health care provisions. The Manx Utilities Authority refused the salary request due to the substantial compilation required and denied the health care requests as they were substantially similar to information provided in recent overlapping FOI requests.

Key Facts

• The authority does not hold a readily available dataset linking all current staff job titles to their specific salary ranges.
• Salary ranges vary based on department, length of service, and individual employment terms even for the same job title.
• An internal telephone directory listing job roles was provided as assistance under section 15 of the Act.
• Information regarding private health care was withheld because it was identical to data supplied in FOI requests 2244401 and 2116457.
• The overall outcome of the request was 'Not upheld' following the authority's refusal to provide the specific data requested.

Data Disclosed

• 2241938
• 2022-02-08
• 2022-04-01
• 7 March 2022
• S11(3)(b)
• S8(3)(c)
• section 15
• 2136578
• 6 January 2022
• 8 December 2021
• 7 January 2022
• 3 February 2022
• 11(3)(e)
• 2244401
• 21 February 2022
• 05 February 2022
• 2116457
• 12 January 2022
• 28 November 2021
• 13 December 2021
• 14 December 2021

Exemptions Cited

• S11(3)(b) - Substantial compilation or collation of information
• S8(3)(c) - Rights of access to information held
• 11(3)(e) - Identical or substantially similar information previously requested

Original Request

Please let me have: 1 A list of the job titles of all staff employed by the Authority, together with the salary ranges which apply to such jobs; and 2. Details of the provision of free private health care provided by the MUA, whether directly or through a private health insurance policy paid for by the MUA, for any or all of the staff referred to in the list; and 3. In those cases where free private health care is provided, please indicate whether such private health care is for the employee only, or, if the employee has a family, such private health care includes also private health care cover for members of the employee's family. 4. Confirmation as to whether in those case where free private health care is provided by the MUA, such private health care provision ceases on the termination of their employment.

Data Tables (4)

Full Response Text

Manx Utilities PO Box 177, Douglas Isle of Man, IM99 1PS

e: enquiries@manxutilities.im t: 01624 687687 www.manxutilities.im

Our ref: 2241938 7 March 2022

Dear ###

We write further to your request which was received on 8 February 2022 and which states:

"Please let me have: 1. A list of the job titles of all staff employed by the Authority, together with the salary ranges which apply to such jobs; and 2. Details of the provision of free private health care provided by the MUA, whether directly or through a private health insurance policy paid for by the MUA, for any or all of the staff referred to in the list; and 3. In those cases where free private health care is provided, please indicate whether such private health care is for the employee only, or, if the employee has a family, such private health care includes also private health care cover for members of the employee's family. 4. Confirmation as to whether in those case where free private health care is provided by the MUA, such private health care provision ceases on the termination of their employment."

Our response to the questions above is as follows: Q1 - While our aim is to provide information whenever possible, in this instance, complying with your request for information would require Manx Utilities to undertake substantial compilation or collation of information that it holds, which Manx Utilities is not required to do under the Act – practical refusal reason S11(3)(b); Rights of access to information held S8(3)(c). Manx Utilities does not hold a dataset as described for all current staff job titles, and there equivalent salary range. Job title = salary range is not readily providable information without substantial compilation and collation given there are many different job titles and employment terms and conditions, along with an individual’s length of service this then introduces further variations of terms and conditions. To provide some help and assistance as required under section 15 of the Act, please see Annex 1 at the end. It is a current list of job roles/titles for Manx Utilities staff taken from a current internal telephone directory. You will see this indicates the sole nature of some roles and provides an indication of the number of people with the same job title.

It is worthy to note, even if staff have the same job title, depending on the department, the individual’s length of services and subsequent employment terms and conditions, they may not necessarily be in the same salary range. However when vacancies are advertised this contains the appropriate salary grade/range and the relevant terms and conditions for that specific role. We recommend you also review the information provided to you on the 6 January 2022, FOI 2136578 - Staff grades/salaries etc (submitted 8 December 2021; subsequent Internal Review received 7 January 2022, responded to 3 February 2022) in particular the details supplied in response to Question 1 of that request. When searching the Freedom of Information (FOI) Published responses (https://services.gov.im/freedom-of-information/search) it is useful to amend the ‘Date From’ to more recent year, and include ‘Manx Utilities’ into the ‘Keywords (optional)’ search, results will then show FOI requests by the date submitted. Q2 - While our aim is to provide information whenever possible, as practical refusal reason 11(3)(e) of the Act Manx Utilities is not obliged to comply with a FOI request where the request for information relates to information that is identical, or substantially similar, to information previously requested by, and supplied to you and a reasonable period of time has not passed between compliance with the previous request and the making of the current request. In this case the information requested was provided to you on 21 February 2022, FOI 2244401 - Health Care Corporate Policy (submitted 05 February 2022) by way of an overlapping and/or duplicated FOI request, that was responded to in parallel to this request submission. Q3 - While our aim is to provide information whenever possible, as practical refusal reason 11(3)(e) of the Act Manx Utilities is not obliged to comply with a FOI request where the request for information relates to information that is identical, or substantially similar, to information previously requested by, and supplied to you and a reasonable period of time has not passed between compliance with the previous request and the making of the current request. This information requested was provided to you on 12 January 2022, FOI 2116457 - MU Funded Health Care (submitted 28 November 2021, response dated 13 December 2021; subsequent Internal Review received 14 December 2021, responded to 12 January 2022), as part of further detail released within the Internal Review response. The Internal Review supplied further detail direct to you, referencing specifically the detail regarding staff employed on individual personal contracts, that have private health benefit funded by Manx Utilities as part of their terms of employment; to quote ‘ 4 of these Personal Contracts include health care provision for the staff member only and 23 include health care provision for the staff member and family members’ Q4 - We reiterate, as previously stated and advised to you FOI 2116457 - Free private health treatment (submitted 29 November 2021, response dated 13 December 2021; subsequent Internal Review received 14 December 2021, responded to 12 January 2022) those staff employed on individual personal contracts, received Manx Utilities funded private health benefit as part of the terms of employment.

We therefore confirm, that by definition, such provision ceases at termination of the employment contract.

Please quote the reference number 2241938 in any future communications.

Your right to request a review

If you are unhappy with this response to your freedom of information request, you may ask us to carry out an internal review of the response, by completing a complaint form and submitting it electronically or by delivery/post.

An electronic version of our complaint form can be found by going to our website at https://services.gov.im/freedom-of-information/Review . If you would like a paper version of our complaint form to be sent to you by post, please contact me and I will be happy to arrange for this. Your review request should explain why you are dissatisfied with this response, and should be made as soon as practicable. We will respond as soon as the review has been concluded. If you are not satisfied with the result of the review, you then have the right to appeal to the Information Commissioner for a decision on; 1. Whether we have responded to your request for information in accordance with Part 2 of the Freedom of Information Act 2015; or 2. Whether we are justified in refusing to give you the information requested.
In response to an application for review, the Information Commissioner may, at any time, attempt to resolve a matter by negotiation, conciliation, mediation or another form of alternative dispute resolution and will have regard to any outcome of this in making any subsequent decision. More detailed information on your right to a review can be found on the Information Commissioner’s website at www.inforights.im. Should you have any queries concerning this letter, please do not hesitate to contact me. Further information about freedom of information requests can be found at www.gov.im/foi. I will now close your request as of this date.

Annex 1 - job titles of staff employed by Manx Utilities, and number of staff with that title. Account Management Team Leader 1 Environmental Administrator 1 Metering Engineer 1 Sewerage PS Operator 4

Account Mgt Team Admin 7 Environmental Officer 1 MV Sludge Centre Team Leader 1 Sewerage Pumping Stations Supervisor 1 Admin Officer (NPS) 1 Estates & Wayleaves Assistant 1 MV Wet Works Team Leader 1 Sewerage Rural Works Operator 1 Administration Officer (Gen) 1 Estates & Wayleaves Manager 1 NCS Administration Officer 3 Shift Charge Engineer 6 AMI Engineering & Customer Support Officer 1 Executive Assistant/ Public Relations Manager 1 NCS Support Officer 1 Shift Technician 14 AMI Intern 1 Executive Director 2 NOC Engineer e-llan 1 Smart Meter Scheduler 2 AMI Marketing Consultant 1 Finance Assistant 1 NS Compliance Manager 1 Storekeeper 4 AMI Programme Manager 1 Finance Director 1 OHL Assets Engineer 1 Storeman 1 AMI Programme Mgt Officer 1 Finance Supervisor 1 OHL Craft Attendant (Driver) 1 Stores Supervisor 1 AMI Project Co- Ordinator 1 Finance Team (Temp Staff) 1 OHL Scheme Team Leader 1 Street Lighting Craft Attendant 1 AMI Scheduling Team Leader 1 Foreperson Service Reservoirs Maintenance Team 1 OHL Team Apprentice 3 Substation & Building Officer 1 Assistant Accountant 1 Frontline Technician 1 OHL Team Craft Attendant 4 Substation Apprentice 1 Assistant Human Resources Manager 1 Gas Technician 2 OHL Team Leader 4 Substation Assets Engineer 1 Assistant Human Resources Officer 1 Generation & Gas Maintenance Manager 1 OHL Team Supervisor 1 Substation Craft Attendant 4 Assistant Maintenance Engineer (Generation) 1 Generation Assistant Operations Engineer 1 Outage Planning Engineer 1 Substation Engineer 1 Assistant Project Engineer 1 Generation Maintenance Engineer 1 Overhead Linesperson 6 Substation Enhanced Craftsperson 2 Assistant Protection Engineer 1 Generation Maintenance Systems Support 1 Plant Engineering Manager 1 Substation Team Fitting Supervisor 1 Benefits & Readiness Analyst 1 Generation Mechanical Apprentice 1 Plant Operator 4 Systems Engineer Designate (Gas) 1 Board Secretary & Governance Manager 1 Generation Mechanical Technician 3 Power Systems Operations Manager 1 Tanker Fleet Supervisor 1 Business Development Design Engineer 1 Generation Operations Engineer 1 Procurement Assistant 1 Trade Effluent Engineer 1 Business Development Team (secondment) 1 Generation Operations Manager 1 Procurement Manager 1 Trainee Gas Craftsperson 2 Business Project Delivery Manager 1 GIS Records & Drawing Office Technician 2 Project Engineer (Electrical Power Systems – Generation) 1 Trainee Network Engineer 1 Cable Assets Engineer 1 GIS Records & Drawing Tech. / Energy Trading Assistant 1 Project Engineer (Materials) 1 Trainee Water Operative 2 Cable Craftsperson 5 Graduate Engineer 2 Project Engineer (Mechanical) 1 Transport Administrator 2

Cable Team Apprentice 2 Grounds Maintenance Foreperson (Water) 1 Project Engineer (Sewerage) 1 Utility Site Safety Technician 1 Cable Team Craft Attendant 6 Grounds Maintenance Operative 3 Project Support Technician 1 Vactor Team Leader 1 Cable Team Leader 2 H & S Administrator 1 Properties Manager 1 Water Administration Assistant 1 Cable Team Supervisor 1 H & S Manager 1 Public Lighting Technician 2 Water Area Network Controller - Douglas 1 CCTV Team Leader 1 Head of Sewerage 1 Pumping Stations Team Leader 1 Water Area Network Controller - North 1 Chemist 1 Head of Water 1 Purchasing Assistant 2 Water Area Network Controller - South 1 Chief Executive Officer 1 Health & Safety Engineer 1 Quality Systems' Officer 1 Water Area Network Controller - West 1 Clients Engineer 1 Health & Safety Officer 1 Relief Foreperson Service Reservoirs Maintenance Team 1 Water Asset Engineer 1 Client Support Supervisor 1 HGV Driver / Operator 1 Relief Reservoirs Attendant 1 Water Bylaws Inspector 1 Control & Instrumentation Manager (Water & Sewerage) 1 Home Energy Officer 1 Relief Water Network Maintenance Foreperson 1 Water Customer Service Agent 2 Control Engineer Generation 1 HR Admin Assistant 1 Relief Water Works Gang Foreperson (North) 1 Water GIS Support Officer 1 Control Room Administrator 1 Human Resources Administrator 1 Relief Water Works Gang Foreperson (South) 1 Water Leakage Assistant 3 Control Technician Generation 1 Human Resources Manager 1 Relief Waterperson 5 Water Leakage Technician 1 Craft Attendant (Substations) 1 Human Resources Officer 1 Reservoirs & Resilience Engineer 1 Water Logistics Support Operator 1 Craft Operations Assistant 4 Hydrologist 1 Reservoirs Attendant 1 Water Maintenance Controller 1 Customer Care Team Admin 6 ICA Admin Assistant (Water) 1 RSTS Project Sponsor 1 Water Mechanical Technician 2 Customer Care Team Leader 1 Interconnector & Asset Reliability Engineer 1 Rural STWs Supervisor 1 Water Mechanical Technician (Supervisor) 1 Customer Services Manager 1 IT Apprentice 1 Rural Works Sewerage Operator 1 Water Mechanical & Engineering Manager 1 Data Protection Officer 1 IT Asset Data Technician 1 Sales Ledger Controller 1 Water Mechanical Apprentice 1 Delivery Engineer 2 IT Business Analyst 3 SCADA & Communications Engineer (NS) 1 Water Mtn Team Foreperson 1 Design Engineer 5 IT Manager 1 Senior Network Technician (Sewerage) 1 Water Network Maintenance Foreperson 1 Design Services Manager 1 IT Network Technician 1 Settlement Data Systems Specialist 1 Water Networks Operative 2 Documentation Controller 1 IT Service Delivery Manager 1 Sewerage Administrator 1 Water Networks Ops Engineer 1

Drainage Planning Engineer 1 IT Technical Officer 1 Sewerage Asset Maintenance Technician 1 Water Networks Supervisor 1 Drainage Technical Officer 1 Joiner 1 Sewerage CCTV Operator 1 Water Operations Assistant 1 EC & I Maintenance Manager 1 Lead Design Engineer 1 Sewerage Electrical Supervisor 1 Water Operative 1 Electrical Apprentice (Generation) 1 Learning & Development Officer 1 Sewerage Jetter Team Leader 1 Water Projects Engineer 1 Electrical Apprentice Water 1 Linesperson (Service Van) 1 Sewerage Mechanical Technician 5 Water Quality Admin Officer 1 Electrical Engineer Trainee 2 Maintenance Systems Engineer (Gas) 1 Sewerage Network Maintenance Engineer 1 Water Revenue Technician 1 Electrical Inspector 1 Management Accountant 1 Sewerage Network Supervisor 1 Water Sampler 1 Electrical Installations Engineer 1 Manual Operative (SR Team) 2 Sewerage Network Technician 1 Water Storekeeper 1 Electrical Technician (Gen) 4 Meter Assistant Technician 1 Sewerage Networks Operator 2 Water Stores Foreperson 1 Electrical Technician (Sewerage) 1 Meter Installation Technician 7 Sewerage Networks Team Leader 2 Water Technical Manager 1 Electrical Technician (Water) 2 Meter Reader 5 Sewerage Operator 3 Water Treatment Technician 6 Electrical Technician Sewerage 3 Meter Reading Team Leader 1 Sewerage Operator / Driver 5 Water Works Gang Foreperson 1 Electrical Technician Supervisor (Water) 1 Meter Services Co- Ordinator 1 Sewerage Ops Co- ordinator 1 Water Works Gang Foreperson (North) 1 e-llan Group Operations Officer 1 Meter Team Admin 1 Sewerage Plant Maintenance Engineer 1 Water Wo

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