Adult Social Care information request

Summary

A request for information on Adult Social Care supported living providers, waiting lists, service models, and budgets was partially fulfilled by the Department of Health and Social Care. The authority disclosed details on provider numbers and service structures but stated that some requested data, including specific complaint statistics and budget figures, was not held.

Key Facts

• Adult Social Care commissions two separate providers for supported living services: one for adults with autism/learning disabilities and one for those with physical/neurological conditions.
• There is no explicit waiting list for mental health supported living services; applications are considered by a multi-disciplinary panel.
• There is currently no waiting list for learning disability supported living services.
• Mental health supported living utilizes self-contained flats within a community setting to support recovery and independent living.
• The learning disability service does not prescribe a specific accommodation model, as individuals typically hold independent tenancy agreements.

Data Disclosed

• 2019-07-15
• 2019-08-06
• 2
• 1st May 2018
• 2013
• 2014

Exemptions Cited

• Information not held or cannot be found after taking reasonable steps

Original Request

Question 1 How many supported living providers are contracted by Adult Social Care? Question 2 Is there a waiting list for mental health supported living services? If so, how many are on the waiting list? Question 3 Is there a waiting list for learning disability supported living services? If so, how many are on the waiting list? Question 4 What is the preferred model for mental health supported living services? Please confirm if it is shared accommodation or self-contained units. Question 5 What is the preferred model for learning disability supported living services? Please confirm if it is shared accommodation or self-contained units. Question 6 What is the process for getting adult mental health and learning disabilities supported living service (a third party provider) commissioned? Question 7 By financial year, from 2013 to date, list the number of complaints made against adult social care, mental health and learning disabilities. Question 8 By financial year from 2014 to the current financial year, what is the budget allocated to learning disabilities, mental health services, and adult social care? Question 9 Please provide copies of the adult social care senior management team minutes from 1st May 2018 to date.

Data Tables (2)

Full Response Text

Interim Chief Executive: Angela Murray Freedom of Information Team DHSC Crookall House Demesne Road Douglas IM1 3QA

(01624) 642621 dhsc@foi.gov.im Website: www.gov.im/dhsc

Our ref: 883465 6th August 2019

Dear ###

We write further to your request which was received on the 15th July 2019 and states:

"Question 1 How many supported living providers are contracted by Adult Social Care? Question 2 Is there a waiting list for mental health supported living services? If so, how many are on the waiting list? Question 3 Is there a waiting list for learning disability supported living services? If so, how many are on the waiting list? Question 4 What is the preferred model for mental health supported living services? Please confirm if it is shared accommodation or self-contained units. Question 5 What is the preferred model for learning disability supported living services? Please confirm if it is shared accommodation or self-contained units. Question 6 What is the process for getting adult mental health and learning disabilities supported living service (a third party provider) commissioned? Question 7 By financial year, from 2013 to date, list the number of complaints made against adult social care, mental health and learning disabilities. Question 8 By financial year from 2014 to the current financial year, what is the budget allocated to learning disabilities, mental health services, and adult social care?

Question 9 Please provide copies of the adult social care senior management team minutes from 1st May 2018 to date."

While our aim is to provide information whenever possible, in this instance the public authority does not hold or cannot, after taking reasonable steps to do so, find some of the information that you have requested.

I have detailed below the information that is held. Question 1 How many supported living providers are contracted by Adult Social Care? The Community Care Directorate’s Adult Social Care service commissions have two separate providers to deliver supported living services for 1. Adults with autism and a learning disability; and 2. adults with a physical disability and or complex neurological condition. Question 2 Is there a waiting list for mental health supported living services? If so, how many are on the waiting list? There is not an explicit waiting list in operation. Applications for tenancy are considered by a multi-disciplinary team panel. Question 3 Is there a waiting list for learning disability supported living services? If so, how many are on the waiting list? The Learning Disability Supported Living Service offers support on a short or long term basis to adults with a formal diagnosis of a learning disability living in the local community. There is currently no waiting list for this service.
Question 4 What is the preferred model for mental health supported living services? Please confirm if it is shared accommodation or self-contained units. The existing service provides a number of self-contained flats within a community based setting. The model supports individuals on a recovery pathway to move on into independent living in the community. Service models are reviewed and developed in alignment with service user need and demand.

Question 5 What is the preferred model for learning disability supported living services? Please confirm if it is shared accommodation or self-contained units. Individuals hold independent tenancy agreements, usually with local authorities. The Departments’ learning disability supported living service does not prescribe a model. The service provides support to individuals in their own home. Question 6 What is the process for getting adult mental health and learning disabilities supported living service (a third party provider) commissioned? Individuals will require an assessment of need following referral to Adult Social Care or the Mental Health Service. If from a provider perspective, there is interest in creating supported living models on the Isle of Man it is recommended that they contact the Directorates Commissioning and Contracts Section. Question 7 By financial year, from 2013 to date, list the number of complaints made against adult social care, mental health and learning disabilities. ASC MHS LD 2013/14 6 14 0 2014/15 1 13 0 2015/16 3 18 2 2016/17 2 35 2 2017/18 15 45 8 2018/19 14 45 8 2019/20 2 10 (as at 30.06.19) 0 Question 8 By financial year from 2014 to the current financial year, what is the budget allocated to learning disabilities, mental health services, and adult social care? FY Budget MH ASC 14/15 15,533,167 26,233,300 15/16 15,808,200 26,274,100 16/17 18,601,600 29,351,360 17/18 19,422,159 29,347,260 18/19 21,602,808 29,229,300 19/20 17,532,834 21,924,255 Learning Disabilities budgets are included within the overall total for Adult Services.
The 19/20 budget reflects the transfer of services/functions as part of the creation of the Community Care Directorate.

Question 9 Please provide copies of the adult social care senior management team minutes from 1st May 2018 to date. While our aim is to provide information whenever possible, in this instance Department of Health and Social Care (“the Department”) is unable to provide the information you have requested. This is in line with section 11(3)a of the Act, as a practical refusal reason applies; namely we do not hold or cannot, after taking reasonable steps to do so, find the information that you have requested. The information you have requested does not exist. Please quote the reference number 883465 in any future communications.

Your right to request a review

If you are unhappy with this response to your freedom of information request, you may ask us to carry out an internal review of the response, by completing a complaint form and submitting it electronically or by delivery/post.

An electronic version of our complaint form can be found by going to our website at https://services.gov.im/freedom-of-information/Review . If you would like a paper version of our complaint form to be sent to you by post, please contact me and I will be happy to arrange for this. Your review request should explain why you are dissatisfied with this response, and should be made as soon as practicable. We will respond as soon as the review has been concluded.

If you are not satisfied with the result of the review, you then have the right to appeal to the Information Commissioner for a decision on; 1. Whether we have responded to your request for information in accordance with Part 2 of the Freedom of Information Act 2015; or 2. Whether we are justified in refusing to give you the information requested.
In response to an application for review, the Information Commissioner may, at any time, attempt to resolve a matter by negotiation, conciliation, mediation or another form of alternative dispute resolution and will have regard to any outcome of this in making any subsequent decision. More detailed information on your right to a review can be found on the Information Commissioner’s website at www.inforights.im. Should you have any queries concerning this letter, please do not hesitate to contact me. Further information about freedom of information requests can be found at www.gov.im/foi.

I will now close your request as of this date.

Yours sincerely