Flight cancellations and delays

Summary

A request was made for 2018 flight cancellation and delay statistics from Ronaldsway Airport, but the Department of Infrastructure responded that the information is not held.

Key Facts

• The request was submitted on 2019-01-04 and responded to on 2019-01-09.
• The authority handling the request was the Department of Infrastructure.
• The outcome was that the requested information is not held.
• The request covered scheduled services from Ronaldsway airport for the year 2018.
• The requester was informed of their right to an internal review and appeal to the Information Commissioner.

Data Disclosed

• 692867
• 2019-01-04
• 2019-01-09
• January 1, 2018
• December 31, 2018
• three hours

Original Request

Could you please supply the following figures for scheduled services from Ronaldsway airport between January 1, 2018 and December 31, 2018: (a) the total number of cancelled flights (b) the number of flights cancelled for technical reasons (c) the number of flights delayed by more than three hours

Data Tables (1)

Full Response Text

Please quote the reference number 692867 in any future communications.

Your right to request a review

If you are unhappy with this response to your freedom of information request, you may ask us to carry out an internal review of the response, by completing a complaint form and submitting it electronically or by delivery/post.

An electronic version of our complaint form can be found by going to our website at https://services.gov.im/freedom-of-information/Review . If you would like a paper version of our complaint form to be sent to you by post, please contact me and I will be happy to arrange for this. Your review request should explain why you are dissatisfied with this response, and should be made as soon as practicable. We will respond as soon as the review has been concluded.

If you are not satisfied with the result of the review, you then have the right to appeal to the Information Commissioner for a decision on; 1. Whether we have responded to your request for information in accordance with Part 2 of the Freedom of Information Act 2015; or 2. Whether we are justified in refusing to give you the information requested.
In response to an application for review, the Information Commissioner may, at any time, attempt to resolve a matter by negotiation, conciliation, mediation or another form of alternative dispute resolution and will have regard to any outcome of this in making any subsequent decision. More detailed information on your right to a review can be found on the Information Commissioner’s website at www.inforights.im. Should you have any queries concerning this letter, please do not hesitate to contact me. Further information about freedom of information requests can be found at www.gov.im/foi. I will now close your request as of this date.

Yours sincerely

PCdp