Post worker run-ins with Dogs

Summary

The requester asked for annual statistics on reported incidents between postal workers and dogs from the earliest available date to the present. The Isle of Man Post Office disclosed the number of accidents per year from 2011 to 2018, confirming that all information was released.

Key Facts

• The request was received on 3 August 2018 and responded to on 24 August 2018.
• All reported accidents are fully investigated by line management.
• Postal workers are advised to return mail to the sorting office if they feel unsafe delivering due to dogs.
• The data covers the period from 2011 to 2018.
• The highest number of reported accidents occurred in 2016 with 13 incidents.

Data Disclosed

• 2011: 3 accidents
• 2012: 7 accidents
• 2013: 6 accidents
• 2014: 12 accidents
• 2015: 6 accidents
• 2016: 13 accidents
• 2017: 10 accidents
• 2018: 6 accidents
• Case ID: 553138
• Date received: 2018-08-03
• Outcome date: 2018-08-28

Original Request

To whom it may concern, From the earliest date available to the present day, I am requesting the number of reported incidents with dogs by postal workers per annum. In anticipation Best regards

Data Tables (1)

Full Response Text

Postal Headquarters Spring Valley Industrial Estate Douglas Isle of Man, 1M2 IAA

Switchboard: +44 (0)1624 698400 Telephone: +44 (0)1624 698402 Fax: +44 (0)1624 698406 Email: foi@iompost.com Web: www.iompost.com

Our ref: 553138 24th August 2018

Dear ###

We write further to your request which was received on 3 August 2018 and which states:

"To whom it may concern, From the earliest date available to the present day, I am requesting the number of reported incidents with dogs by postal workers per annum. In anticipation Best regards"

Our response to your request is as follows: I have detailed below the information that is being released to you. All reported accidents/incidents are fully investigated by line management. Employees are advised that if they don't feel they can deliver mail safely to a property, they must not put themselves at risk, and should therefore return the mail to the sorting office and Management will contact the occupiers/property owners.

Year No. of Accidents 2011 3 2012 7 2013 6 2014 12 2015 6 2016 13 2017 10 2018 6 Please quote the reference number 553138 in any future communications.

Your right to request a review

If you are unhappy with this response to your freedom of information request, you may ask us to carry out an internal review of the response, by completing a complaint form and submitting it electronically or by delivery/post.

An electronic version of our complaint form can be found by going to our website at https://services.gov.im/freedom-of-information/Review . If you would like a paper version of our complaint form to be sent to you by post, please contact me and I will be happy to arrange for this. Your review request should explain why you are dissatisfied with this response, and should be made as soon as practicable. We will respond as soon as the review has been concluded.

If you are not satisfied with the result of the review, you then have the right to appeal to the Information Commissioner for a decision on; 1. Whether we have responded to your request for information in accordance with Part 2 of the Freedom of Information Act 2015; or 2. Whether we are justified in refusing to give you the information requested.
In response to an application for review, the Information Commissioner may, at any time, attempt to resolve a matter by negotiation, conciliation, mediation or another form of alternative dispute resolution and will have regard to any outcome of this in making any subsequent decision. More detailed information on your right to a review can be found on the Information Commissioner’s website at www.inforights.im. Should you have any queries concerning this letter, please do not hesitate to contact me. Further information about freedom of information requests can be found at www.gov.im/foi.

I will now close your request as of this date.

Yours sincerely