Flight cancellations

Summary

A request was made for statistics on flight cancellations and delays to London City, Liverpool, and Manchester in 2018. The Department of Infrastructure responded that the information is not held because they only record aircraft movements that actually touch the runway, not cancellations.

Key Facts

• The Department of Infrastructure does not keep records of flight cancellations.
• The authority only records daily movements of aircraft that actually touch the runway.
• Airlines and handling agents may be able to provide the requested cancellation data.
• A similar request was answered in October 2017.
• Isle of Man Airport punctuality statistics are published by the UK Civil Aviation Authority from January 2018.

Data Disclosed

• 2018
• 30 July 2018
• 20 August 2018
• October 2017
• January 2018
• 18 months
• 553135
• 54806

Exemptions Cited

• Information not held

Original Request

Please could you provide the following information relating to flight cancellations during 2018:- 1 - The number of times the early morning flight to London City has been cancelled? 2 - The number of times the early morning flight to London City has been delayed by more than one hour? 3 - The number of Flybe flights to and from Liverpool that have been cancelled? 4 - The number of Flybe flights to and from Manchester that have been cancelled?

Data Tables (1)

Full Response Text

Department of Infrastructure Sea Terminal Building, Douglas, Isle of Man, IM1 2RF

Contact: FOI Response Team Telephone: (01624) 686785

Our ref: 553135 20 August 2018

Dear ###

We write further to your request which was received on 30 July 2018 and which states:

"Please could you provide the following information relating to flight cancellations during 2018:- 1 - The number of times the early morning flight to London City has been cancelled? 2 - The number of times the early morning flight to London City has been delayed by more than one hour? 3 - The number of Flybe flights to and from Liverpool that have been cancelled? 4 - The number of Flybe flights to and from Manchester that have been cancelled?"

While our aim is to provide information whenever possible, in this instance the public authority does not hold or cannot, after taking reasonable steps to do so, find the information that you have requested.

The information you have requested is not held by the Department of Infrastructure for the purposes of the Act because we do not keep records of cancellations. The Department records what takes place, i.e. daily movements of aircraft that actually touch the runway. The airlines and handling agents may be able to provide this information. It may be of interest to you to know that a similar request to this was answered in October 2017 and this can be found online - https://iom.icasework.com/servlet/ep.getImg?ref=54806&bin=Y&auth=0&db=ZVD1ZP dIGvo%3D&access_token=SyBaDAx5ZbHqXoy82BVwFhAGyDsYyyi- tz50oASOQGc%3D.NEEVGOHl54jUOWKNg_ckdg%3D%3D As the Department have been answering Freedom of information requests for over 18 months now, a good starting point for any request may be to check the disclosure log online which can be found at www.gov.im/foi for similar questions and answers.
For information, the Isle of Man Airport has been included into the UK Civil Aviation Authority’s publication of airport punctuality statistics. The Isle of Man Airport was included from January 2018 and the link for these statistics is https://www.caa.co.uk/Data-and-analysis/UK-aviation-market/Flight- reliability/Datasets/Punctuality-data/Punctuality-statistics-2018/

Please quote the reference number 553135 in any future communications.

Your right to request a review

If you are unhappy with this response to your freedom of information request, you may ask us to carry out an internal review of the response, by completing a complaint form and submitting it electronically or by delivery/post.

An electronic version of our complaint form can be found by going to our website at https://services.gov.im/freedom-of-information/Review . If you would like a paper version of our complaint form to be sent to you by post, please contact me and I will be happy to arrange for this. Your review request should explain why you are dissatisfied with this response, and should be made as soon as practicable. We will respond as soon as the review has been concluded.

If you are not satisfied with the result of the review, you then have the right to appeal to the Information Commissioner for a decision on; 1. Whether we have responded to your request for information in accordance with Part 2 of the Freedom of Information Act 2015; or 2. Whether we are justified in refusing to give you the information requested.
In response to an application for review, the Information Commissioner may, at any time, attempt to resolve a matter by negotiation, conciliation, mediation or another form of alternative dispute resolution and will have regard to any outcome of this in making any subsequent decision. More detailed information on your right to a review can be found on the Information Commissioner’s website at www.inforights.im. Should you have any queries concerning this letter, please do not hesitate to contact me. Further information about freedom of information requests can be found at www.gov.im/foi.

I will now close your request as of this date.

Yours sincerely