Loganair Patient Transfers

Summary

The requester asked for the total gross amount paid by Manx Care to Loganair for patient transfers between 2021 and 2024. Manx Care responded that they do not hold this information because no money was paid directly to Loganair during those years, as the contract was held by the Department of Infrastructure.

Key Facts

• Manx Care does not hold the requested financial figures for Loganair patient transfers.
• No money was paid by Manx Care to Loganair between 2021 and 2024.
• The contract for Patient Transfer Services was part of a wider air services contract held by the Department of Infrastructure (DOI).
• The requester is advised to contact the DOI for the information.
• The request was refused under section 11(3)(a) of the Freedom of Information Act 2015.

Data Disclosed

• 2021
• 2022
• 2023
• 2024
• 2026-01-26
• 2026-02-05
• 5257209
• 0

Exemptions Cited

• Section 11(3)(a) of the Freedom of Information Act 2015 (Information not held)

Original Request

Good evening, can you please provide the figures for the Amount of money paid to Loganair for patient transfers and off island hospital appointments in the following financial years, 2021, 2022,2023, 2024. This includes chaperones/dependants. So the total gross amount paid to Loganair. Many thanks

Data Tables (1)

Full Response Text

Manx Care Noble’s Hospital, Strang Braddan, Isle of Man IM4 4R (01624) 650 000

Our ref: 5257209 4 February 2026

Dear

We write further to your request received 26 January 2026, which states:

"Good evening, can you please provide the figures for the Amount of money paid to Loganair for patient transfers and off island hospital appointments in the following financial years,

2021, 2022, 2023, 2024.

This includes chaperones/dependants.

So the total gross amount paid to Loganair.

Many thanks"

Response

S11 (3)(a) While our aim is to provide information whenever possible, in this instance Manx Care is unable to provide the information you have requested. This is in line with section 11(3)a of the Act, as a practical refusal reason applies; namely we do not hold or cannot, after taking reasonable steps to do so, find the information that you have requested.

Manx Care paid no money to Logan air during those years as the contract for Patient Transfer Services was part of a wider contract for air services held by the DOI.

You may wish to contact DOI who may be able to help you.

Please quote the reference number 5257209 in any future communications.

Your right to request a review

If you are unhappy with this response to your freedom of information request, you may ask us to carry out an internal review of the response, by completing a complaint form and submitting it electronically or by delivery/post.

An electronic version of our complaint form can be found by going to our website at https://services.gov.im/freedom-of-information/Review . If you would like a paper version of our complaint form to be sent to you by post, please contact me and I will

be happy to arrange for this. Your review request should explain why you are dissatisfied with this response, and should be made as soon as practicable. We will respond as soon as the review has been concluded.

If you are not satisfied with the result of the review, you then have the right to appeal to the Information Commissioner for a decision on; 1. Whether we have responded to your request for information in accordance with Part 2 of the Freedom of Information Act 2015; or 2. Whether we are justified in refusing to give you the information requested.
In response to an application for review, the Information Commissioner may, at any time, attempt to resolve a matter by negotiation, conciliation, mediation or another form of alternative dispute resolution and will have regard to any outcome of this in making any subsequent decision. More detailed information on your right to a review can be found on the Information Commissioner’s website at www.inforights.im. Should you have any queries concerning this letter, please do not hesitate to contact me. Further information about freedom of information requests can be found at www.gov.im/foi.

I will now close your request as of this date.

Yours sincerely