Road markings

Summary

The requester asked for statistics on road marking defect reports and repainting frequencies for specific locations between 2024 and 2025. The Department of Infrastructure provided report counts by channel and location but stated they do not hold records on how many times markings were repainted.

Key Facts

• Total road marking defects reported via the Notify.im app between Jan 2024 and Dec 2025 were 198.
• 3 reports were submitted via email to the Department and 4 to the Minister during the same period.
• 8 reports were received for the Woodbourne Road/Albany Road junction.
• 2 reports were received for the Alexander Drive/Primrose Avenue junction.
• No reports were received for the Finch Road/Church Road Marina location.

Data Disclosed

• 198
• 3
• 4
• 8
• 2
• None
• Jan - Dec 2024
• Jan - Dec 2025
• 2026-01-21
• 2026-02-20
• 5245205

Exemptions Cited

• Section 11(3)(b) of the Isle of Man Freedom of Information Act 2015 (information not held or would require creation/derivation)

Original Request

In the past two years, Jan - Dec 2024 and Jan - Dec 2025, how many reports have been received by the Department relating to road markings in poor condition or need of repainting by; 1. Notify.im app 2. Email to the Department 3. Email to the Minister in post during the dates specified And specifically how many reports have been received for the following locations; 1. Woodbourne Road/ Albany Road junction 2. Alexander Drive/Primrose Avenue junction 3. Finch Road/Church Road Marina outside St Thomas's Church And in the same time period, how many times have the road markings at the three locations listed been repainted? Thank you

Data Tables (1)

Data Tables (reformatted)

Full Response Text

Department of Infrastructure Sea Terminal Building, Douglas, Isle of Man, IM1 2RF

Contact: FOI Response Team Telephone: (01624) 686785 Email: dpo-doi@gov.im

Our ref: 5245205 17 February 2026

Dear ###

We write further to your request, received 21 January 2026, which states:

"In the past two years, Jan - Dec 2024 and Jan - Dec 2025, how many reports have been received by the Department relating to road markings in poor condition or need of repainting by;

1. Notify.im app

2. Email to the Department

3. Email to the Minister in post during the dates specified

And specifically how many reports have been received for the following locations;

1. Woodbourne Road/ Albany Road junction

2. Alexander Drive/Primrose Avenue junction

3. Finch Road/Church Road Marina outside St Thomas's Church

And in the same time period, how many times have the road markings at the three locations listed been repainted?

Thank you"

While our aim is to provide information whenever possible, in this instance, complying with part of your request for information would require the Department of Infrastructure to create or derive information from information that it holds, which the Department is not required to do under Section 11(3)(b) the Isle of Man Freedom of Information Act 2015.

When the Department receives a defect reported via the Notify app, we record the defect in Symology. Unfortunately, the drop-down menu in the Notify app does not allow users to record a defect as a road marking, so many users instead report it as a sign, miscellaneous defect, or another type of carriageway defect. Therefore, between January 2024 and December 2025, the total number of road-marking/defects reported via the Notify app is 198.

Between January 2024 and December 2025, a total of 3 reports were submitted via email to the Department, and 4 to the Minister in post during that period.

Reports received relating to specific locations are as follows:

Woodbourne Road/Albany Road junction - 8

Alexander Drive/Primrose Avenue junction - 2

Finch Road/Church Road Marina outside St Thomas’s Church – None

The Department does not hold records of how many times road markings have been repainted in their lifetime.

Please quote the reference number 5245205 in any future communications.

Your right to request a review

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An electronic version of our complaint form can be found by going to our website at https://services.gov.im/freedom-of-information/Review . If you would like a paper version of our complaint form to be sent to you by post, please contact me and I will be happy to arrange for this. Your review request should explain why you are dissatisfied with this response, and should be made as soon as practicable. We will respond as soon as the review has been concluded.

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I will now close your request as of this date.