Claims for injury for past year

Summary

The requester asked for the number of injury claims due to slips or falls in Castletown Square over the past year and whether compensation was received. The Department of Infrastructure confirmed one claim was received but stated they do not hold information regarding compensation outcomes.

Key Facts

• The request was received on 2025-11-11 and responded to on 2025-12-08.
• The Department of Infrastructure received exactly one claim for injury due to a slip or fall in Castletown Square in the past year.
• The authority does not hold information on whether claimants received compensation.
• The requester explicitly declined to receive information on specific compensation amounts.
• The response was issued from the Sea Terminal Building in Douglas.

Data Disclosed

• 2025-11-11
• 2025-12-08
• 5076545
• one claim
• last year

Original Request

I am requesting to know how many people have claimed injury due to a slip or fall in Castletown Square in the last year; and have they received any compensation? I don't wish to know of any amounts paid, if any.

Data Tables (1)

Full Response Text

Department of Infrastructure Sea Terminal Building, Douglas, Isle of Man, IM1 2RF

Contact: FOI Response Team Telephone: (01624) 686785 Email: dpo-doi@gov.im

Our ref: 5076545 5 December 2025

Dear ###

We write further to your request, received 11 November 2025, which states:

"I am requesting to know how many people have claimed injury due to a slip or fall in Castletown Square in the last year; and have they received any compensation? I don't wish to know of any amounts paid, if any." While our aim is to provide information whenever possible, in this instance the public authority does not hold or cannot, after taking reasonable steps to do so, find some of the information that you have requested.
Over the past year the Department of Infrastructure has received one claim to injury due to a slip or fall in Castletown Square. As of the date the request was made, the Department does not hold any information on the number of claimants who have received compensation.
Please quote the reference number 5076545 in any future communications.

Your right to request a review

If you are unhappy with this response to your freedom of information request, you may ask us to carry out an internal review of the response, by completing a complaint form and submitting it electronically or by delivery/post.

An electronic version of our complaint form can be found by going to our website at https://services.gov.im/freedom-of-information/Review . If you would like a paper version of our complaint form to be sent to you by post, please contact me and I will be happy to arrange for this. Your review request should explain why you are dissatisfied with this response, and should be made as soon as practicable. We will respond as soon as the review has been concluded.

If you are not satisfied with the result of the review, you then have the right to appeal to the Information Commissioner for a decision on; 1. Whether we have responded to your request for information in accordance with Part 2 of the Freedom of Information Act 2015; or 2. Whether we are justified in refusing to give you the information requested.

In response to an application for review, the Information Commissioner may, at any time, attempt to resolve a matter by negotiation, conciliation, mediation or another form of alternative dispute resolution and will have regard to any outcome of this in making any subsequent decision. More detailed information on your right to a review can be found on the Information Commissioner’s website at www.inforights.im. Should you have any queries concerning this letter, please do not hesitate to contact me. Further information about freedom of information requests can be found at www.gov.im/foi.

I will now close your request as of this date.