Subject: Freedom of Information Request - Reimbursement Data

Summary

A request was made for 12 months of aggregated community reimbursement data for medicines and medical devices by dispensing contractor. Manx Care refused the request, stating they are not required to create or derive the specific aggregated information from their existing records.

Key Facts

• The request was submitted to Manx Care on 2025-10-09.
• The authority responded on 2025-11-05 with an outcome of 'Not required to fulfill request'.
• The refusal was based on Section 11(3)(b) of the Freedom of Information Act 2015.
• Manx Care stated that complying would require creating or deriving information they are not obliged to produce.
• The requester was advised to submit a fresh request in simplified terms if desired.

Data Disclosed

• 2025-10-09
• 2025-11-05
• 4992753
• 12 months
• S11 (3) (b)
• section 8(3)
• Freedom of Information Act 2015

Exemptions Cited

• Section 11(3)(b) of the Freedom of Information Act 2015 (not required to create or derive information)

Original Request

Subject: Freedom of Information Request - Community Reimbursement Data (Pharmacy and Dispensing GP) Good afternoon, I am writing to request information relating to the reimbursement of medicines and medical devices dispensed in primary care on the Isle of Man. I understand that this information is recorded as part of the prescription processing system, and that Manx Care is the data controller for these records. Specifically, I would like to request the following data for each of the past 12 months: The total dispensed volume, The number of prescription items, and The reimbursement cost (net ingredient cost) for each medicine or medical device prescribed and reimbursed in primary care. Please provide this information aggregated by dispensing contractor, for all community pharmacies and dispensing GP practices. Many thanks for your time and assistance.

Data Tables (1)

Full Response Text

Manx Care Noble’s Hospital, Strang Braddan, Isle of Man IM4 4R (01624) 650 000

Our ref: 4992753 5 November 2025

Dear

This request is being handled under the Freedom of Information Act 2015.

We write further to your request received 9 October 2025, which states:

"Subject: Freedom of Information Request - Community Reimbursement Data (Pharmacy and Dispensing GP)

Good afternoon,

I am writing to request information relating to the reimbursement of medicines and medical devices dispensed in primary care on the Isle of Man. I understand that this information is recorded as part of the prescription processing system, and that Manx Care is the data controller for these records.

Specifically, I would like to request the following data for each of the past 12 months:

The total dispensed volume,

The number of prescription items, and

The reimbursement cost (net ingredient cost)

for each medicine or medical device prescribed and reimbursed in primary care.

Please provide this information aggregated by dispensing contractor, for all community pharmacies and dispensing GP practices.

Many thanks for your time and assistance."

Response Under S11 (3) (b) complying with the request for information would require the public authority to do one or more of the matters mentioned in section 8(3) (things a public authority is not required to do by the Act) to create or derive information from
information that it holds which the Department is not required to do under the Act. For these reasons Manx Care is not obliged to comply with your request.

Should you wish to submit a fresh request in simplified terms please complete and submit the required form available on our website at;
www.gov.im/about-the-government/freedom-of-information/make-a-freedom-of- information-request/

Please quote the reference number 4992753 in any future communications.

Your right to request a review

If you are unhappy with this response to your freedom of information request, you may ask us to carry out an internal review of the response, by completing a complaint form and submitting it electronically or by delivery/post.

An electronic version of our complaint form can be found by going to our website at https://services.gov.im/freedom-of-information/Review . If you would like a paper version of our complaint form to be sent to you by post, please contact me and I will be happy to arrange for this. Your review request should explain why you are dissatisfied with this response, and should be made as soon as practicable. We will respond as soon as the review has been concluded.

If you are not satisfied with the result of the review, you then have the right to appeal to the Information Commissioner for a decision on; 1. Whether we have responded to your request for information in accordance with Part 2 of the Freedom of Information Act 2015; or 2. Whether we are justified in refusing to give you the information requested.
In response to an application for review, the Information Commissioner may, at any time, attempt to resolve a matter by negotiation, conciliation, mediation or another form of alternative dispute resolution and will have regard to any outcome of this in making any subsequent decision. More detailed information on your right to a review can be found on the Information Commissioner’s website at www.inforights.im. Should you have any queries concerning this letter, please do not hesitate to contact me. Further information about freedom of information requests can be found at www.gov.im/foi.

I will now close your request as of this date.

Yours sincerely