FOI Ambulance Call Outs

Summary

A request was made for ambulance attendance data for accidents on North Quay, Douglas, between December 2024 and September 2025. Manx Care disclosed that 8 incidents were recorded for North Quay, but noted that exact location filters for specific streets like Queens Corner could not be applied.

Key Facts

• The request covered ambulance attendances for accidents or incidents on North Quay, Douglas.
• Manx Care could not apply filters to the exact locations requested, specifically Queens Corner.
• A total of 8 incidents relating to North Quay were recorded between 01/12/2024 and 31/08/2025.
• One of the 8 recorded cases was located between Bridge Street and Queens Street.
• The authority stated it does not hold or cannot find some of the specific information requested.

Data Disclosed

• 8
• 1
• 01/12/2024
• 31/08/2025
• 4925089
• 2025-09-09
• 2025-09-17

Exemptions Cited

• Information not held or cannot be found after taking reasonable steps

Original Request

FOIA Report for Ambulances attendances responding to accidents or incidents' on North Quay, Douglas, between Queens Corner and Bridge Road, from December 2024 - September 2025.

Data Tables (1)

Full Response Text

Manx Care Noble’s Hospital, Strang Braddan, Isle of Man IM4 4R (01624) 650 000

Our ref: 4925089 15 September 2025

Dear

We write further to your request, received 9 September 2025, which states:

"FOIA Report for Ambulances attendances responding to accidents or incidents' on North Quay, Douglas, between Queens Corner and Bridge Road, from December 2024 - September 2025."

Response While our aim is to provide information whenever possible, in this instance the public authority does not hold or cannot, after taking reasonable steps to do so, find some of the information that you have requested. Filters could not be applied to the exact locations requested. I have detailed below the information that is held.

The number of incidents relating to North Quay in the address between 01/12/2024 – 31/08/2025 is 8.

No reference was found to Queens Corner but between Bridge Street and Queens Street there was 1 recorded within the 8 cases found.

Please quote the reference number 4925089 in any future communications.

Your right to request a review

If you are unhappy with this response to your freedom of information request, you may ask us to carry out an internal review of the response, by completing a complaint form and submitting it electronically or by delivery/post.

An electronic version of our complaint form can be found by going to our website at https://services.gov.im/freedom-of-information/Review . If you would like a paper version of our complaint form to be sent to you by post, please contact me and I will be happy to arrange for this. Your review request should explain why you are dissatisfied with this response, and should be made as soon as practicable. We will respond as soon as the review has been concluded.

If you are not satisfied with the result of the review, you then have the right to appeal to the Information Commissioner for a decision on; 1. Whether we have responded to your request for information in accordance with Part 2 of the Freedom of Information Act 2015; or 2. Whether we are justified in refusing to give you the information requested.
In response to an application for review, the Information Commissioner may, at any time, attempt to resolve a matter by negotiation, conciliation, mediation or another form of alternative dispute resolution and will have regard to any outcome of this in making any subsequent decision. More detailed information on your right to a review can be found on the Information Commissioner’s website at www.inforights.im. Should you have any queries concerning this letter, please do not hesitate to contact me. Further information about freedom of information requests can be found at www.gov.im/foi.

I will now close your request as of this date.

Yours sincerely