Amount paid out in compensation since Manx Care came into being

Summary

The requester asked for total compensation paid by Manx Care for medical omissions and malpractice since its inception. The authority disclosed that the cumulative amount up to March 2025 remains unchanged at £4,604,072 and provided an additional figure of £578,219 for the period up to August 2025, citing that some data was already publicly accessible.

Key Facts

• Manx Care confirmed the total compensation paid up to 31 March 2025 is £4,604,072.
• An additional £578,219 was paid during the 2025/26 financial year up to 31 August 2025.
• The authority noted that some requested information was already available via a previous FOI request (ref 4516998).
• The response was issued on 8 September 2025 regarding a request received on 2 September 2025.
• The request was partially exempt under section 20 of the Act as the information was reasonably accessible.

Data Disclosed

• £4,604,072
• £578,219
• 28th March 2025
• 31st March 2025
• 31st August 2025
• 2025/26 financial year
• 4516998
• 4903458
• 2 September 2025
• 8 September 2025

Exemptions Cited

• Section 20 of the Act (Information reasonably accessible)

Original Request

Total amounts paid out in compensation in response to complaints regarding medical omissions and malpractice since Manx Care came into being.

Data Tables (1)

Full Response Text

Manx Care Noble’s Hospital, Strang Braddan, Isle of Man IM4 4R (01624) 650 000

Our ref: 4903458 8 September 2025

Dear

We write further to your request, received 2 September 2025, which states:

"Total amounts paid out in compensation in response to complaints regarding medical omissions and malpractice since Manx Care came into being."

Response

While our aim is to provide information whenever possible, under section 20 of the Act, we are not required to provide information in response to a request if it is already reasonably accessible to you, whether free of charge or on payment of a fee. Some of the information that you have requested is available from a previous FOI 4516998 request that has been published on the FOI Disclosure log on the Isle of Man Government website - https://www.gov.im/about-the-government/freedom-of- information/freedom-of-information-responses
The information on medical compensation payments is part of a previous Freedom of Information Request (ref 4516998) includes expenditure information to the 28th March 2025.

There is no change to the amount included in this answer for the compensation amount for the period to the 31st March 2025 (£4,604,072).

For the 2025/26 financial year the amount paid to the 31st August 2025 is £578,219.

Please quote the reference number 4903458 in any future communications.

Your right to request a review

If you are unhappy with this response to your freedom of information request, you may ask us to carry out an internal review of the response, by completing a complaint form and submitting it electronically or by delivery/post.

An electronic version of our complaint form can be found by going to our website at https://services.gov.im/freedom-of-information/Review . If you would like a paper version of our complaint form to be sent to you by post, please contact me and I will be happy to arrange for this. Your review request should explain why you are dissatisfied with this response, and should be made as soon as practicable. We will respond as soon as the review has been concluded.

If you are not satisfied with the result of the review, you then have the right to appeal to the Information Commissioner for a decision on; 1. Whether we have responded to your request for information in accordance with Part 2 of the Freedom of Information Act 2015; or 2. Whether we are justified in refusing to give you the information requested.
In response to an application for review, the Information Commissioner may, at any time, attempt to resolve a matter by negotiation, conciliation, mediation or another form of alternative dispute resolution and will have regard to any outcome of this in making any subsequent decision. More detailed information on your right to a review can be found on the Information Commissioner’s website at www.inforights.im. Should you have any queries concerning this letter, please do not hesitate to contact me. Further information about freedom of information requests can be found at www.gov.im/foi.

I will now close your request as of this date.

Yours sincerely