Staff Travel

Summary

A request was made for five years of data regarding non-clinical staff travel on the Isle of Man Air Ambulance and clinical team flight manifests. Manx Care refused the request stating they do not hold the information, suggesting the applicant contact the aviation provider instead.

Key Facts

• Manx Care does not hold the requested information regarding staff travel on the Air Ambulance.
• The refusal is based on section 11(3)a of the Freedom of Information Act 2015.
• The data is held by IAS Medical Worldwide Air Ambulance Service.
• The request covered a five-year period ending in August 2025.
• The applicant was advised to contact the aviation provider directly for the manifests.

Data Disclosed

• 4849174
• 2025-08-04
• 2025-09-01
• 28 August 2025
• 4 August 2025
• last 5 years
• section 11(3)a
• IM4 4R
• (01624) 650 000

Exemptions Cited

• Section 11(3)a of the Freedom of Information Act 2015 (Information not held)

Original Request

Hi Manx Care, Please could you produce a list of the amount of times per month a staff member has travelled on the Isle of Man Air Ambulance as a passenger when they have not been a member of the clinical team? How many times has a clinical team travelled to Uk but has not returned back to the IOM on the same return trip? Is it possible for the manifests to be released ? Please can you have this for the last 5 years !

Data Tables (1)

Full Response Text

Manx Care Noble’s Hospital, Strang Braddan, Isle of Man IM4 4R (01624) 650 000

Our ref: 4849174 28 August 2025

Dear

We write further to your request received 4 August 2025, which states:

"Hi Manx Care,

Please could you produce a list of the amount of times per month a staff member has travelled on the Isle of Man Air Ambulance as a passenger when they have not been a member of the clinical team?

How many times has a clinical team travelled to UK but has not returned back to the IOM on the same return trip?

Is it possible for the manifests to be released?

Please can you have this for the last 5 years!”

Response

While our aim is to provide information whenever possible, in this instance Manx Care is unable to provide the information you have requested. This is in line with section 11(3)a of the Act, as a practical refusal reason applies; namely we do not hold or cannot, after taking reasonable steps to do so, find the information that you have requested.

However, you may wish to contact IAS Medical Worldwide Air Ambulance Service, the aviation provider, who holds the data and who may be able to help you. The web address is - https://www.iasmedical.com/

Please quote the reference number 4849174 in any future communications.

Your right to request a review

If you are unhappy with this response to your freedom of information request, you may ask us to carry out an internal review of the response, by completing a complaint form and submitting it electronically or by delivery/post.

An electronic version of our complaint form can be found by going to our website at https://services.gov.im/freedom-of-information/Review . If you would like a paper

version of our complaint form to be sent to you by post, please contact me and I will be happy to arrange for this. Your review request should explain why you are dissatisfied with this response, and should be made as soon as practicable. We will respond as soon as the review has been concluded.

If you are not satisfied with the result of the review, you then have the right to appeal to the Information Commissioner for a decision on; 1. Whether we have responded to your request for information in accordance with Part 2 of the Freedom of Information Act 2015; or 2. Whether we are justified in refusing to give you the information requested.
In response to an application for review, the Information Commissioner may, at any time, attempt to resolve a matter by negotiation, conciliation, mediation or another form of alternative dispute resolution and will have regard to any outcome of this in making any subsequent decision. More detailed information on your right to a review can be found on the Information Commissioner’s website at www.inforights.im. Should you have any queries concerning this letter, please do not hesitate to contact me. Further information about freedom of information requests can be found at www.gov.im/foi.

I will now close your request as of this date.

Yours sincerely