Welfare

Summary

The request sought statistics on staff contacting welfare services in the Isle of Man public sector over the last three years, broken down by department. The Cabinet Office disclosed total assessment numbers and a departmental breakdown, noting that smaller departments were grouped to protect anonymity.

Key Facts

• The Staff Welfare Service provides support for issues including work-related problems, stress, and bereavement to all public service staff.
• Total initial assessments increased from 513 in 2022-2023 to 540 in 2024-2025.
• Manx Care had the highest number of welfare assessments in all three years, rising from 100 to 207.
• Departments with fewer than 25 staff were grouped together to prevent the identification of individuals.
• The data covers the financial years from 1 April to 31 March for 2022-2023, 2023-2024, and 2024-2025.

Data Disclosed

• 513
• 529
• 540
• 100
• 188
• 207
• 123
• 132
• 120
• 94
• 26
• 33
• 31
• 32
• 37
• 46
• 59
• 30
• 34
• 21
• 24
• 18
• 8
• 9
• 10
• 15
• 8
• 4
• 7
• 40
• 32
• 4
• 9
• 27
• 2022-2023
• 2023-2024
• 2024-2025
• 25
• 2025-08-05
• 2025-08-15

Original Request

I seek the publication of how many staff have contacted welfare services in the Office of Human Resources in each of the last three years. I also seek this to be broken down by the Department or statuary board which they work in (DHA, DESC, etc)

Data Tables (2)

Full Response Text

Government Office Douglas Isle of Man IM1 3PN Telephone: (+44) 01624 686244
Website: www.gov.im/co

Our ref: 4845330 15 August 2025

Dear ###

We write further to your request, received 5 August 2025, which states:

"I seek the publication of how many staff have contacted welfare services in the Office of Human Resources in each of the last three years. I also seek this to be broken down by the Department or statuary board which they work in (DHA, DESC, etc)"

Please find below the information requested.

The following table details the number of initial assessments undertaken on individuals by the Staff Welfare Service per year. Everyone who contacts the Staff Welfare Service is offered an initial assessment. It is rare for someone not to take up the offer of an initial assessment and it is not recorded when they do not.

The Staff Welfare Service offers professionally trained staff who can provide emotional support, counselling and signposting on a wide range of issues such as:

• Work related problems • Personal problems • Home responsibilities • Ill health or disability • Returning to work after prolonged absence • Critical incident or trauma support • Stress, anxiety and low-mood • Bereavement and loss.

The Staff Welfare Service is available to all public service staff, regardless as to whether they are full time, part time, seasonal staff or bank staff. The service is available to public service staff of all levels and grades.

Year (1 April – 31 March) Number of people who have received an initial assessment
2022-2023
513 2023-2024
529 2024-2025
540

2 The table below details the number of those initial assessments, broken down by the Department, Board or Office in which the individuals who contacted staff welfare works. Please note that to avoid identifying individuals, Departments, Statutory Boards or Offices with fewer than 25 members of staff have been grouped together.

Department, Board or Office 2022- 2023 2023- 2024 2024- 2025 Manx Care 100 188 207 Department of Education, Sport & Culture 123 132 120 Cabinet Office 94 26 33 Department of Infrastructure 31 32 37 Department of Home Affairs 46 59 30 Treasury 34 21 24 Department of Health & Social Care 18 8 8 Department of Environment, Fisheries & Agriculture 9 10 15 Department for Enterprise 8 4 7 Organisations with fewer than 25 staff (grouped together to protect confidentiality and anonymity) 46 40 32 Department not recorded/disclosed 4 9 27 Total 513 529 540

Please quote the reference number 4845330 in any future communications.

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I will now close your request as of this date.