Emails re: G/I/P
| Authority | Manx Care |
|---|---|
| Date received | 2025-06-05 |
| Outcome | Some information sent but part exempt |
| Outcome date | 2025-07-16 |
| Case ID | 4706630 |
Summary
A request was made for all emails sent by Manx Care between October 2023 and March 2024 containing the words 'Palestine', 'Gaza', or 'Israel'. The authority released a partial response containing a forwarded email chain regarding the Royal College of Occupational Therapists' decision to change their campaign title due to the conflict, while withholding other information.
Key Facts
- The request covered emails sent by Manx Care from 1 October 2023 to 31 March 2024.
- The search terms were 'Palestine', 'Gaza', and 'Israel'.
- The disclosed document is a forwarded email from the Royal College of Occupational Therapists (RCOT).
- RCOT changed their 'Occupation matters' campaign title due to concerns about the word 'occupation' in the context of the Israel-Gaza conflict.
- The outcome was classified as 'Some information sent but part exempt'.
Data Disclosed
- 1 October 2023
- 31 March 2024
- 2025-06-05
- 2025-07-16
- 16 pages
- 3 documents
- 4706630
- 25 October 2023
- 26 October 2023
- 27 October 2023
- 30 October 2023
- 1pm
- 9 July 2025
Original Request
A copy of all emails sent from 1 October 2023 to 31 March 2024 that contain at least one of the words: "Palestine" "Gaza" "Israel" By "all emails" I mean emails within the definition of records as defined by the Freedom of Information Act. To be clear, I am only interested in emails *sent* by Manx Care email accounts during this time.
Data Tables (2)
| Subject: FW: OT Week 2023 – campaign update ** We will soon receive new promotional materials from RCOT – please see the email below** We’ve listened to members and adjusted the campaign. | |
|---|---|
| We’ve listened to members and adjusted the campaign. |
Full Response Text
From: Subject: RE: OT Week 2023 – campaign update Date: 30 October 2023 15:39:00 Attachments: image001.png Lets connect 2023.pptx Hi I have attached a short power point for Wednesday Lets Connect on a plain background. I am assuming you will place these slides onto Manx Care ones and make them look a bit nicer? Thank you https://i.emlfiles4.com/cmpimg/9/8/9/3/1/3/files/imagecache/1523807/w660_1509989_rcotemailbanneren.jpg From:
Sent: 27 October 2023 13:30 To: Subject: RE: OT Week 2023 – campaign update Hi FYI, the attached comms have been approved by and I’ll be issuing them shortly. Thanks, Kind regards, From:
Sent: 26 October 2023 14:02 To: Subject: RE: OT Week 2023 – campaign update Hi I hope this helps! Thanks From:
Sent: 26 October 2023 13:02 To: Subject: RE: OT Week 2023 – campaign update Hi That’s absolutely fine, I’ll format this into a press release and an internal comm, then check in with before issuing. Please could you send that logo as a picture attached to an email? Thanks, Kind regards, From:
Sent: 26 October 2023 12:53 To: Subject: RE: OT Week 2023 – campaign update Hi I have tweaked it a little and added a logo we can use but it has unfortunately moved the pics to another page! I am hoping you can tidy it up for usage? Thanks From:
Sent: 26 October 2023 11:52 To: Cc: Subject: RE: OT Week 2023 – campaign update Hi both, Please see attached my draft wording regarding the OT event – this can be adapted for internal colleague email, and external press release/social post. Please let me know of any changes/additions you’d like to make – happy to tweak as necessary. Kind regards, From:
Sent: 26 October 2023 11:44 To: Cc: Subject: RE: OT Week 2023 – campaign update Hi Yes I can do lets connect on Wednesday at 1pm. I will do a few brief slides and email them over. I may need some help with a new poster once RCOT send out the new paperwork as and my IT skills are not the best. Thanks From:
Sent: 26 October 2023 10:23 To: Subject: RE: OT Week 2023 – campaign update Glad to hear they’re adapting and carrying on, thanks for this Does that mean you’re still okay to do Let’s Connect next week? Will send you and the draft communication regarding the event shortly. Kind regards, From:
Sent: 25 October 2023 19:58 To:
Subject: FW: OT Week 2023 – campaign update ** We will soon receive new promotional materials from RCOT – please see the email below** We’ve listened to members and adjusted the campaign. Hello We’ve heard from a few members about the very distressing situation in Israel and Gaza and our upcoming OT Week campaign, ‘Occupation matters’. The concerns raised are primarily about the campaign’s title and the meaning of the word ‘occupation’ in its geo-political sense, and whether it’s appropriate given the current conflict. We hear and appreciate the concerns. We spent time last week considering the options and consulting with the group of members who have been involved in shaping the campaign. We’ve had a wide range of views shared with us. Occupation is at the core of our profession and in everything we do. In the context of occupational therapy, the word occupation has a very distinct meaning, as any activity that we need, want or like to do to live and to look after our physical and mental health. But like many words in the English language, occupation has several meanings. That’s why we need to create a better understanding of occupation in the context of occupational therapy. We’re mindful of the strength of feelings involved and want to be sensitive to them all and we don’t want anything to distract from celebrating occupational therapy. That’s why we’re making a few adjustments to the campaign. We will stop using the title ‘Occupation matters’ and the hashtag. We’ll focus on #OTWeek instead, adapt our materials and ensure that throughout the campaign we clearly position occupations in the context of occupational therapy. We’re taking some time this week to update the resources and will email you when they’re ready. As well as the posters and graphics shared already, we will also have other resources that provide a narrative around occupations, conversation prompts, a brief on occupation-centred practice and a calendar of suggested activities. If you have questions on about this and the campaign, please look at the FAQs on our website. Best wishes RCOT View in Browser Unsubscribe
Manx Care Noble’s Hospital, Strang Braddan, Isle of Man IM4 4R (01624) 650 000
Our ref: 4706630 9 July 2025
Dear
We write further to your request, received 5 June 2025, which states:
"A copy of all emails sent from 1 October 2023 to 31 March 2024 that contain at least one of the words:
"Palestine"
"Gaza"
"Israel"
By "all emails" I mean emails within the definition of records as defined by the Freedom of Information Act.
To be clear, I am only interested in emails sent by Manx Care email accounts during this time."
Response
Please see attached emails that contain the requested data, “Palestine”, “Gaza”, “Israel”. Some information has been redacted due to the below section.
s25(b)(i)&(ii) While our aim is to provide information whenever possible, in this instance we are unable to provide some of the information you have requested because it is absolutely exempt under section 25 of the Act (absolutely exempt personal information). The reasons why that exemption applies are that: • Manx Care is satisfied that the information amounts to personal data of which you are not the data subject; and • Manx Care is satisfied that disclosure of the information would contravene one of the data protection principles as set out at Article 5 of the General Data Protection Regulation as it applies in the Isle of Man pursuant to the Data Protection (Application of GDPR) Order 2018, namely that Manx Care can only disclose the information where it would be fair, lawful and meet one of the conditions for lawful processing in Article 6 or if you are dealing with sensitive personal data and one of the conditions in Article 9 of the GDPR and Schedule
2 of the Implementing Regulations is met and in this case, none of those conditions have been met.
Please quote the reference number 4706630 in any future communications.
Your right to request a review
If you are unhappy with this response to your freedom of information request, you may ask us to carry out an internal review of the response, by completing a complaint form and submitting it electronically or by delivery/post.
An electronic version of our complaint form can be found by going to our website at https://services.gov.im/freedom-of-information/Review . If you would like a paper version of our complaint form to be sent to you by post, please contact me and I will be happy to arrange for this. Your review request should explain why you are dissatisfied with this response, and should be made as soon as practicable. We will respond as soon as the review has been concluded.
If you are not satisfied with the result of the review, you then have the right to appeal
to the Information Commissioner for a decision on;
1. Whether we have responded to your request for information in accordance with
Part 2 of the Freedom of Information Act 2015; or
2. Whether we are justified in refusing to give you the information requested.
In response to an application for review, the Information Commissioner may, at any
time, attempt to resolve a matter by negotiation, conciliation, mediation or another
form of alternative dispute resolution and will have regard to any outcome of this in
making any subsequent decision.
More detailed information on your right to a review can be found on the Information
Commissioner’s website at www.inforights.im.
Should you have any queries concerning this letter, please do not hesitate to contact
me.
Further information about freedom of information requests can be found at
www.gov.im/foi.
I will now close your request as of this date.
Yours sincerely
From: To: Subject: RE: OT week - Lets Connect Date: 25 October 2023 13:54:00 Attachments: image002.png image003.png image004.png image011.png Thanks – I will email any updates from the RCOT. From:
Sent: 25 October 2023 13:06 To: Subject: RE: OT week - Lets Connect Hi Thanks for update. I am in agreement with your remark. However if RCOT choose to revoke this social media resources re OT week, I can replace with alternative options and resend to secondary schools, as advised on my return to work. Kind regards,
From:
Sent: 25 October 2023 12:59 To: Subject: RE: OT week - Lets Connect Thank you so much I am hoping RCOT will choose to continue! I will email as soon as I know their decision. Take care
Subject: RE: OT week - Lets Connect Hi both, If it helps, I can re-create a poster with the same information on, but with a different title – just let me know. Kind regards, From:
Sent: 25 October 2023 12:35 To: Cc: Subject: RE: OT week - Lets Connect Hi Thank you for sorting this. I am sitting on a slight problem at the moment! RCOT have received a number of complaints from our UK colleagues about “Occupation matters” in association with the war in Gaza/Israel. All RCOT board members were contacted as a matter of urgency last week for comments. My feedback was that the war is horrific for Jews and Muslims. The word occupation is in our title and as long as we use Occupational Therapy along with the slogan Occupation matters any connotations should cease. If the RCOT decide to pull the slogan nothing will replace it L I am hoping for an update by the end of the week. Yes I am happy to do something for Lets Connect if I am given the go ahead from the RCOT. I will keep you both informed. Kind regards From:
Sent: 25 October 2023 12:08 To: Cc: Subject: FW: OT week - Lets Connect Importance: High Hi Following liaising with comms team, has come back asking if an Occupational Therapist would like to be involved in the Lets Connect. This would obviously be a great way to promote all the Occupational Therapy work across Manx Care, would you be able to take the lead on this. I am due on leave from tomorrow and the 1st would be my initial day back. Hoping that you have availability. Many thanks Kind regards,
From:
Sent: 25 October 2023 12:00 To: Subject: RE: Comms re OT week event w/c 6th - 10th November Hi Of course, I’ll work on this today and get some draft comms to you ASAP. Would you/someone in your team be available on Wednesday 01 November between 1 and 2pm to speak for 10 minutes at Let’s Connect (colleague call)? It would be great to get you on prior to OT Awareness Week, to celebrate the work you do. I’m currently figuring out who will be hosting, as isn’t available, but it’s likely to be – I’ll keep you updated. I can help with slides etc., so just let me know ASAP either way so I can plan. Thanks so much! Kind regards, From:
Sent: 25 October 2023 09:27 To: Subject: Comms re OT week event w/c 6th - 10th November Dear I was hoping that you could share the attached poster to advertise our upcoming event for Occupational Therapy week 6th – 10th November. The OT’s within Manx Care would love to share what inspired us to take up this career. Occupational Therapy offers opportunity to work with a wide range of patients, across all the ages with a broad range of difficulties. We work with patients looking at their occupations - these are the building blocks of life, things that we need, want, or like to do. These everyday activities support us in our physical and mental wellbeing. We aim to support our patients to participate in a broad range of everyday occupations, this could mean supporting them to complete self-care tasks, be able to work, be a student at school, complete domestic chores to engage in leisure or hobbies. It’s a diverse and rewarding career with great career opportunities. Thank you for supporting promoting this event. Kind regards,