Shoprite Car Park Ramsey

Summary

A request was made to the Department of Infrastructure regarding responsibility, reporting, and repair statistics for potholes in the Shoprite car park in Ramsey. The authority responded that it does not hold the requested information and advised the requester to contact Ramsey Town Commissioners instead.

Key Facts

• The Department of Infrastructure does not hold information regarding the Shoprite car park in Ramsey.
• The requester was advised to submit a new Freedom of Information request to Ramsey Town Commissioners.
• The request covered responsibility for safety, reported potholes, repaired potholes, and injury complaints.
• The case was closed on 22 May 2018.
• The specific reference number for this request is 467540.

Data Disclosed

• 2018-05-21
• 2018-05-22
• November 2016
• 467540
• IM1 2RF
• 01624 686642

Original Request

Dear Sirs 1. Please can you confirm who is responsible for the shoprite car park in Ramsey ensuring it is safe for people parking and walking in it 2. Please can you confirm how many pot holes had been reported from November 2016 to date? 3. Please can you confirm as to how many pot holes had been repaired in the same period? 4. Please can you confirm how many complaints had been made regarding injuries caused by pot holes in the same period?

Data Tables (1)

Full Response Text

Department of Infrastructure Sea Terminal Building, Douglas, Isle of Man, IM1 2RF

Contact: Maggie Farmer Telephone: (01624) 686642 Email: foi.doi@gov.im

Our ref: 467540 22 May 2018

Dear ###

We write further to your request which was received on 21 May 2018 and which states:

"Dear Sirs 1. Please can you confirm who is responsible for the shoprite car park in Ramsey ensuring it is safe for people parking and walking in it 2. Please can you confirm how many pot holes had been reported from November 2016 to date? 3. Please can you confirm as to how many pot holes had been repaired in the same period? 4. Please can you confirm how many complaints had been made regarding injuries caused by pot holes in the same period?"

While our aim is to provide information whenever possible, in this instance the public authority does not hold or cannot, after taking reasonable steps to do so, find the information that you have requested.

In order to give help and assistance, you may wish to submit a Freedom of Information request to Ramsey Town Commissioners. You can do this by following the link below and choosing the Local Authority button: https://www.gov.im/about-the-government/freedom-of-information/make-a-freedom- of-information-request/ or, through Ramsey Town Commissioners site: http://ramsey.gov.im/default.aspx/categories/162/Freedom-of-Information/

Please quote the reference number 467540 in any future communications.

Your right to request a review

If you are unhappy with this response to your freedom of information request, you may ask us to carry out an internal review of the response, by completing a complaint form and submitting it electronically or by delivery/post.

An electronic version of our complaint form can be found by going to our website at https://services.gov.im/freedom-of-information/Review . If you would like a paper version of our complaint form to be sent to you by post, please contact me and I will be happy to arrange for this. Your review request should explain why you are dissatisfied with this response, and should be made as soon as practicable. We will respond as soon as the review has been concluded.

If you are not satisfied with the result of the review, you then have the right to appeal to the Information Commissioner for a decision on; 1. Whether we have responded to your request for information in accordance with Part 2 of the Freedom of Information Act 2015; or 2. Whether we are justified in refusing to give you the information requested.
In response to an application for review, the Information Commissioner may, at any time, attempt to resolve a matter by negotiation, conciliation, mediation or another form of alternative dispute resolution and will have regard to any outcome of this in making any subsequent decision. More detailed information on your right to a review can be found on the Information Commissioner’s website at www.inforights.im. Should you have any queries concerning this letter, please do not hesitate to contact me. Further information about freedom of information requests can be found at www.gov.im/foi.

I will now close your request as of this date.

Yours sincerely