Food outlets with indicative hygiene scores of one or zero

Summary

The requester asked for a list of food outlets on the Isle of Man with hygiene scores of zero or one between July 2024 and May 2025, including enforcement actions. The Department of Environment, Food and Agriculture disclosed details for 11 premises but withheld information on 10 others due to ongoing investigations.

Key Facts

• 11 food premises were disclosed with an indicative hygiene score of 1.
• All disclosed premises received 'informal action and advice including informal written warnings' as enforcement action.
• 10 additional registered food businesses were inspected but their details were withheld.
• The request covered the period from July 1, 2024, to May 19, 2025.
• No premises with a score of zero were listed in the disclosed appendix.

Data Disclosed

• July 1, 2024
• May 19, 2025
• 11
• 10
• 1
• Section 31
• Health and Safety at Work Act 1974
• Food Act 1996
• Food Hygiene Regulations 2007

Exemptions Cited

• Section 31: Investigations and legal proceedings

Original Request

For the period July 1,2024 to May 19, 2025 inclusive could I please have a list of the food premises which were inspected during this period and received scores indicative of a zero or one under the England and Wales food hygiene rating system. Such premises include restaurants, cafes, takeaways, mobile food outlets, as well as educational and medical facilities subject to such inspections.  Could I please have the names and addresses of the premises, the date of inspection and what enforcement action was taken, i.e. no further action, informal action and advice including informal written warnings, Hygiene Improvement Notice, Hygiene Emergency Prohibition Notice, Service of a Regulation 25 Certificate, Seizure or Detention of Food, Caution, Prosecution (with reference to the applicable Act and Section(s) and outcome of prosecution. Also, could you please outline if the premises have since addressed issues raised or if issues remain outstanding.

Data Tables (1)

Full Response Text

APPENDIX A

Name of registered food business Address Date of inspection Indicative FHRS score Enforcement Action The Convenience Shopping Centre 3 Windsor Road Douglas 19/02/25 1 informal action and advice including informal written warnings.
Ellan Vannin Fuels Ltd Westminster Garage 2 New Road Laxey 21/02/25 1 informal action and advice including informal written warnings Delissimo 10 Port Jack Onchan 10/04/25 1 informal action and advice including informal written warnings Noa At Market Hall Limited & Noa Bakehouse Limited New Market Hall Market Hill Douglas 4/4/25 1 informal action and advice including informal written warnings Time Out Noodle Bar 6 Arbory Street Castletown Isle Of Man 4/4/25 1 informal action and advice including informal written warnings.
JR Riley LTD Rileys Garden Centre Ballapaddag Cooil Road 07/11/24 1 informal action and advice including informal written warnings.
Chengdu Impression Chinese Restaurant 18 Broadway Douglas 1/11/24 1 informal action and advice including informal written warnings. Babbages Bistro Mountain View Innovation Centre Jurby Road, Ramsey 28/10/24 1 informal action and advice including informal written warnings.
Court Cafe 12 Parliament Street Ramsey 25/03/25 1 informal action and advice including informal written warnings. Union Mills Football Club Union Mills Football Club, Ballaoates Road Strang 4/10/24 1 informal action and advice including informal written warnings Cafe Delight Cafe Victory Court Douglas 10/01/25 1 informal action and advice including informal written warnings.

A further ten Registered Food Businesses were inspected but are subject to Exemption under Section 31.

Freedom of Information Co-ordinator Corporate Services Directorate Thie Slieau Whallian, Foxdale Road, St John’s, Isle of Man, IM4 3AS Tel no (01624) 685854 Fax no (01624 685851 Email: defa@gov.im www.gov.im

Our ref: 4671990 16 June 2025

Dear ###

We write further to your request, received 19 May 2025, which states:

"For the period July 1, 2024 to May 19, 2025 inclusive could I please have a list of the food premises which were inspected during this period and received scores indicative of a zero or one under the England and Wales food hygiene rating system. Such premises include restaurants, cafes, takeaways, mobile food outlets, as well as educational and medical facilities subject to such inspections.

Could I please have the names and addresses of the premises, the date of inspection and what enforcement action was taken, i.e. no further action, informal action and advice including informal written warnings, Hygiene Improvement Notice, Hygiene Emergency Prohibition Notice, Service of a Regulation 25 Certificate, Seizure or Detention of Food, Caution, Prosecution (with reference to the applicable Act and Section(s) and outcome of prosecution.

Also, could you please outline if the premises have since addressed issues raised or if issues remain outstanding."

Our response to your request is as follows: Please see Appendix A.

Section 31, Investigations and legal proceedings While our aim is to provide information whenever possible, in this instance some of the information is exempt from disclosure pursuant to section 31(1) of the Act as it is information held by the Department of Environment, Food and Agriculture for the purposes of an investigation, conducted by the Department of Environment, Food and Agriculture, that in the circumstances may lead to criminal proceedings being instituted.

Factors in favour of disclosure • Openness and transparency
• Promoting public understanding of processes
• Upholding standards of integrity
• Subject to outcome, information would likely be available following completion of investigation

Factors in favour of withholding • Enforcement investigation ongoing under Health and Safety at Work Act 1974, Food Act 1996 and Food Hygiene Regulations 2007
• Information should remain protected during investigation stage
• The outcome of the investigations or proceedings will be at risk
• Outcome of investigation may lead to enforcement proceedings
• Subject to outcome, information would likely be available to requester following completion of investigations

In taking these factors into account the Department of Environment, Food and Agriculture determined that the factors in favour of maintaining the exemption outweigh the factors in favour of disclosing the information.

Please quote the reference number 4671990 in any future communications.

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I will now close your request as of this date.