Food Hygiene Inspection & Enforcement 2023 - 0 & 1 Rated Premises

AuthorityDepartment of Environment, Food and Agriculture
Date received2025-03-17
OutcomeAll information sent
Outcome date2025-04-14
Case ID4519953

Summary

A Freedom of Information request was made to the Isle of Man's Department of Environment, Food and Agriculture for details on food hygiene inspections and enforcement actions for premises rated 0 or 1 between January and June 2023. The authority responded by disclosing a full list of 19 establishments, their inspection dates, ratings, and the specific enforcement actions taken against them.

Key Facts

  • The request covered the period from 1st January 2023 to 30th June 2023.
  • A total of 5 establishments were awarded a food hygiene rating of 0.
  • A total of 14 establishments were awarded a food hygiene rating of 1.
  • Most enforcement actions taken were 'informal action and advice including informal written warnings'.
  • One establishment, Meximann, received a Hygiene Improvement Notice.

Data Disclosed

  • 5
  • 14
  • 19
  • 1st January 2023
  • 30th June 2023
  • 17 March 2025
  • 14 April 2025
  • 4519953

Original Request

For the period 1st January 2023 to 1st January - 30th June 2023 inclusive and for premises (restaurants, cafes, takeaways, mobile food outlets etc) open to the general public for the sale of beverages and/or food I request the following information in relation to those premises that were awarded a 0 or 1 food rating only: The number of establishments graded as i) 0 and ii) 1; and The name of those establishments graded i) 0 and ii) 1 together with the date of hygiene inspection; and Details of such enforcement action taken against each establishment named above by reference to those actions detailed in the DEFA "Food Safety Enforcement Policy" e.g. No further action, informal action and advice including informal written warnings, Hygiene Improvement Notice, Hygiene Emergency Prohibition Notice, Service of a Regulation 25 Certificate, Seizure or Detention of Food, Caution, Prosecution (with reference to the applicable Act and Section(s) and outcome of prosecution.

Data Tables (1)

Name of registered food business Date of inspection Indicative FHRS score Enforcement Action
Golden Phoenix Restaurant 18/01/23 0 informal action and advice including informal written warnings
New Lucky House Limited 29/03/23 0 informal action and advice including informal written warnings
Bar George 18/05/23 0 informal action and advice including informal written warnings
TT Ballacraine 02/06/23 0 informal action and advice including informal written warnings
Marmaris Grill 02/02/23 0 informal action and advice including informal written warnings
Total 5
Kowloon House 18/03/23 1 informal action and advice including informal written warnings
La Gusto Pizza 22/03/23 1 informal action and advice including informal written warnings
Glen Wyllin Campsite 06/06/23 1 informal action and advice including informal written warnings
Meximann 16/05/23 1 Hygiene Improvement Notice served
Isle Of Box 06/06/23 1 informal action and advice including informal written warnings
Adora Catering 01/06/23 1 informal action and advice including informal written warnings
New Bathurst Chippy 31/01/23 1 informal action and advice including informal written warnings
Food Paradise Express 07/02/23 1 informal action and advice including informal written warnings
Spar Airport Garage 14/03/23 1 No Record
Tynwald Inn And Shop/Taste Of Italy 29/06/23 1 informal action and advice including informal written warnings
Mandarin Takeaway 22/03/23 1 informal action and advice including informal written warnings
Freshly Squeezed Limited 31/05/23 1 informal action and advice including informal written warnings
Steve's Pizza 20/06/23 1 informal action and advice including informal written warnings
Paparazzi 19/01/23 1 informal action and advice including informal written warnings
Total 14

Full Response Text

APPENDIX A

Name of registered food business Date of inspection Indicative FHRS score Enforcement Action Golden Phoenix Restaurant 18/01/23 0 informal action and advice including informal written warnings New Lucky House Limited 29/03/23 0 informal action and advice including informal written warnings Bar George 18/05/23 0 informal action and advice including informal written warnings TT Ballacraine 02/06/23 0 informal action and advice including informal written warnings Marmaris Grill 02/02/23 0 informal action and advice including informal written warnings Total 5

Kowloon House 18/03/23 1 informal action and advice including informal written warnings La Gusto Pizza 22/03/23 1 informal action and advice including informal written warnings Glen Wyllin Campsite 06/06/23 1 informal action and advice including informal written warnings Meximann 16/05/23 1 Hygiene Improvement Notice served Isle Of Box 06/06/23 1 informal action and advice including informal written warnings Adora Catering 01/06/23 1 informal action and advice including informal written warnings New Bathurst Chippy 31/01/23 1 informal action and advice including informal written warnings Food Paradise Express 07/02/23 1 informal action and advice including informal written warnings Spar Airport Garage 14/03/23 1 No Record Tynwald Inn And Shop/Taste Of Italy 29/06/23 1 informal action and advice including informal written warnings Mandarin Takeaway 22/03/23 1 informal action and advice including informal written warnings Freshly Squeezed Limited 31/05/23 1 informal action and advice including informal written warnings Steve's Pizza 20/06/23 1 informal action and advice including informal written warnings Paparazzi 19/01/23 1 informal action and advice including informal written warnings Total 14


Freedom of Information Co-ordinator Corporate Services Directorate Thie Slieau Whallian, Foxdale Road, St John’s, Isle of Man, IM4 3AS Tel no (01624) 685854 Fax no (01624 685851 Email: defa@gov.im www.gov.im

Our ref: 4519953 14 April 2025

Dear ###

We write further to your request, received 17 March 2025, which states:

"For the period 1st January 2023 to 30 June 2023 inclusive and for premises (restaurants, cafes, takeaways, mobile food outlets etc) open to the general public for the sale of beverages and/or food I request the following information in relation to those premises that were awarded a 0 or 1 food rating only:

The number of establishments graded as i) 0 and ii) 1; and

The name of those establishments graded i) 0 and ii) 1 together with the date of hygiene inspection; and

Details of such enforcement action taken against each establishment named above by reference to those actions detailed in the DEFA "Food Safety Enforcement Policy" e.g. No further action, informal action and advice including informal written warnings, Hygiene Improvement Notice, Hygiene Emergency Prohibition Notice, Service of a Regulation 25 Certificate, Seizure or Detention of Food, Caution, Prosecution (with reference to the applicable Act and Section(s) and outcome of prosecution."

Our response to your request is as follows: I have enclosed copies of the information that is being released to you.

Please quote the reference number 4519953 in any future communications.

Your right to request a review

If you are unhappy with this response to your freedom of information request, you may ask us to carry out an internal review of the response, by completing a complaint form and submitting it electronically or by delivery/post.

An electronic version of our complaint form can be found by going to our website at https://services.gov.im/freedom-of-information/Review . If you would like a paper version of our complaint form to be sent to you by post, please contact me and I will be happy to arrange for this. Your review request should explain why you are

dissatisfied with this response, and should be made as soon as practicable. We will respond as soon as the review has been concluded.

If you are not satisfied with the result of the review, you then have the right to appeal to the Information Commissioner for a decision on; 1. Whether we have responded to your request for information in accordance with Part 2 of the Freedom of Information Act 2015; or 2. Whether we are justified in refusing to give you the information requested.
In response to an application for review, the Information Commissioner may, at any time, attempt to resolve a matter by negotiation, conciliation, mediation or another form of alternative dispute resolution and will have regard to any outcome of this in making any subsequent decision. More detailed information on your right to a review can be found on the Information Commissioner’s website at www.inforights.im. Should you have any queries concerning this letter, please do not hesitate to contact me. Further information about freedom of information requests can be found at www.gov.im/foi.

I will now close your request as of this date.