Government Parking Allocation and Usage

Summary

A request was made for details on the allocation, usage, and enforcement of government parking spaces at the Level 2 Chester Street car park. The Department of Infrastructure disclosed the list of allocated departments, total space count, permit numbers, and enforcement statistics, but withheld information on specific allocation policies and complaints.

Key Facts

• Six government departments and agencies are allocated parking spaces at the Chester Street 'apron'.
• There are 50 total parking spaces available in the area.
• A total of 157 parking permits were issued across the specified departments, with 120 shared among four agencies.
• 84 routine checks or enforcement actions were carried out between April 2024 and April 2025.
• 174 fixed penalty notices were issued for unauthorized use during the same period.

Data Disclosed

• 50 Spaces
• 23 permits
• 6 permits
• 8 permits
• 120 permits
• 84 routine checks
• 174 fixed penalty notices
• 01/04/2024
• 01/04/2025
• 12 March 2025
• 4 April 2025

Exemptions Cited

• Section 11(3)(a) - Information not held or cannot be found after reasonable steps

Original Request

I am requesting information regarding the allocation and management of a specific government parking area. Please provide details on: 1. The government departments or agencies allocated parking spaces accessed via Level 2, Chester Street car park, also known as the 'apron'. 2. The total number of parking spaces available in this area. 3. The number of parking passes issued to each department or agency. 4. Policies or guidelines governing the allocation and use of these parking spaces. 5. The number of routine checks or enforcement actions carried out to monitor proper use of the parking area in the past 12 months. 6. The number of instances where unauthorised use of parking spaces was recorded, along with any penalties or actions taken. 7. What complaints were received regarding the availability or management of parking in this location over the past 12 months.

Data Tables (1)

Data Tables (reformatted)

Full Response Text

Department of Infrastructure Sea Terminal Building, Douglas, Isle of Man, IM1 2RF

Contact: FOI Response Team Telephone: (01624) 686785 Email: dpo-doi@gov.im

Our ref: 4508195 4 April 2025

Dear ###

We write further to your request, received 12 March 2025, which states:

"I am requesting information regarding the allocation and management of a specific government parking area. Please provide details on:

1. The government departments or agencies allocated parking spaces accessed via Level 2, Chester Street car park, also known as the 'apron'.

2. The total number of parking spaces available in this area.

3. The number of parking passes issued to each department or agency.

4. Policies or guidelines governing the allocation and use of these parking spaces.

5. The number of routine checks or enforcement actions carried out to monitor proper use of the parking area in the past 12 months.

6. The number of instances where unauthorised use of parking spaces was recorded, along with any penalties or actions taken.

7. What complaints were received regarding the availability or management of parking in this location over the past 12 months."

Our response to your request is as follows:

1. The government departments or agencies allocated parking spaces accessed via Level 2, Chester Street car park, also known as the 'apron'.

Finch Hill Medical Centre DOI Housing DHSC Manx Care Treasury CIRCA

1. The total number of parking spaces available in this area.

50 Spaces

1. The number of parking passes issued to each department or agency. The allocation of permits relating each Department and Agency is as follows, please note that where certain spaces are shared a further breakdown is not available: -

Finch Hill Medical Centre (spaces 1 - 8) 23 permits DOI Housing (spaces 9 - 11) 6 permits Treasury (spaces 12 - 17 and 49 & 50) 8 permits DHSC/Manx Care/DOI Housing/Treasury (spaces 18 - 46) 120 permits CIRCA (spaces 47 & 48) no information held

1. Policies or guidelines governing the allocation and use of these parking spaces. Under Section 11(3)(a) While our aim is to provide information whenever possible, in this instance the public authority does not hold or cannot, after taking reasonable steps to do so, find the information that you have requested, There is no policy of guideline governing the allocation and use of these parking spaces

2. The number of routine checks or enforcement actions carried out to monitor proper use of the parking area in the past 12 months. In the period 01/04/2024 to 01/04/2025 there were 84 routine checks or enforcement actions carried out to monitor proposer use of the parking area.

3. The number of instances where unauthorised use of parking spaces was recorded, along with any penalties or actions taken. During the time specified above there were 174 fixed penalty notices issued.

4. What complaints were received regarding the availability or management of parking in this location over the past 12 months. " Under Section 11(3)(a) While our aim is to provide information whenever possible, in this instance the public authority does not hold or cannot, after taking reasonable steps to do so, find the information that you have requested.

Please quote the reference number 4508195 in any future communications.

Your right to request a review

If you are unhappy with this response to your freedom of information request, you may ask us to carry out an internal review of the response, by completing a complaint form and submitting it electronically or by delivery/post.

An electronic version of our complaint form can be found by going to our website at https://services.gov.im/freedom-of-information/Review . If you would like a paper version of our complaint form to be sent to you by post, please contact me and I will be happy to arrange for this. Your review request should explain why you are dissatisfied with this response, and should be made as soon as practicable. We will respond as soon as the review has been concluded.

If you are not satisfied with the result of the review, you then have the right to appeal to the Information Commissioner for a decision on; 1. Whether we have responded to your request for information in accordance with Part 2 of the Freedom of Information Act 2015; or 2. Whether we are justified in refusing to give you the information requested.
In response to an application for review, the Information Commissioner may, at any time, attempt to resolve a matter by negotiation, conciliation, mediation or another form of alternative dispute resolution and will have regard to any outcome of this in making any subsequent decision. More detailed information on your right to a review can be found on the Information Commissioner’s website at www.inforights.im. Should you have any queries concerning this letter, please do not hesitate to contact me. Further information about freedom of information requests can be found at www.gov.im/foi.

I will now close your request as of this date.