Bonus Payments

Summary

A request was made for details on Manx Care staff bonus payments, including counts, metrics, and totals since inception. The authority responded that the information is not held because Manx Care does not use a bonus payment framework, though occasional ex gratia payments are made without performance attribution.

Key Facts

• Manx Care does not pay bonus payments to staff.
• Staff are paid under defined terms and conditions.
• Occasional ex gratia payments are made for various reasons.
• Data held does not attribute ex gratia payments to performance metrics.
• The request was refused under section 11(3)a of the Act as information is not held.

Data Disclosed

• 2025-02-06
• 2025-02-27
• 4428681
• section 11(3)a

Exemptions Cited

• Section 11(3)a of the Freedom of Information Act 2015 (Information not held)

Original Request

Dear Sir, Please may you provide me with the following, from Manx Care's inception to present: a) How many Manx Care staff have received bonus payments? b) In each case, what was the basis of those payments (i.e. to what specific metrics or KPIs were they linked?) c) What was the total amount of bonus payments for each year? Thank-you.

Data Tables (1)

Full Response Text

Manx Care Noble’s Hospital, Strang Braddan, Isle of Man IM4 4R (01624) 650 000

Our ref: 4428681 26 February 2025

Dear

We write further to your request received 6 February 2025, which states:

"Dear Sir,

Please may you provide me with the following, from Manx Care's inception to present:

a) How many Manx Care staff have received bonus payments?
b) In each case, what was the basis of those payments (i.e. to what specific metrics or KPIs were they linked?)
c) What was the total amount of bonus payments for each year?

Thank-you."

Response

While our aim is to provide information whenever possible, in this instance Manx Care is unable to provide the information you have requested. This is in line with section 11(3)a of the Act, as a practical refusal reason applies; namely we do not hold or cannot, after taking reasonable steps to do so, find the information that you have requested. It is not a framework that Manx Care use.

As a public sector organisation Manx Care does not pay any bonus payments for staff. Staff are paid under their defined terms and conditions and pay forms part of this. Occasionally, staff receive additional “ex gratia payments”, which can be for a variety of reasons. The data held does not attribute to whether these are performance related.

Please quote the reference number 4428681 in any future communications.

Your right to request a review

If you are unhappy with this response to your freedom of information request, you may ask us to carry out an internal review of the response, by completing a complaint form and submitting it electronically or by delivery/post.

An electronic version of our complaint form can be found by going to our website at https://services.gov.im/freedom-of-information/Review . If you would like a paper version of our complaint form to be sent to you by post, please contact me and I will

be happy to arrange for this. Your review request should explain why you are dissatisfied with this response, and should be made as soon as practicable. We will respond as soon as the review has been concluded.

If you are not satisfied with the result of the review, you then have the right to appeal to the Information Commissioner for a decision on; 1. Whether we have responded to your request for information in accordance with Part 2 of the Freedom of Information Act 2015; or 2. Whether we are justified in refusing to give you the information requested.
In response to an application for review, the Information Commissioner may, at any time, attempt to resolve a matter by negotiation, conciliation, mediation or another form of alternative dispute resolution and will have regard to any outcome of this in making any subsequent decision. More detailed information on your right to a review can be found on the Information Commissioner’s website at www.inforights.im. Should you have any queries concerning this letter, please do not hesitate to contact me. Further information about freedom of information requests can be found at www.gov.im/foi.

I will now close your request as of this date.

Yours sincerely