Accidents and Injuries - Douglas Horse Tram Lines

Summary

The requester asked for details of accidents and injuries on the Douglas Horse Tram Lines since their 2022 refurbishment. The Department of Infrastructure disclosed a log of incidents and provided details of one specific complaint regarding a cyclist falling due to wheels getting stuck in the tracks.

Key Facts

• The request covered incidents on the Douglas Promenade Horse Tram Tracks since their 2022 refurbishment.
• The Department of Infrastructure provided a log of hazards, near-misses, and injuries.
• One specific complaint was recorded regarding an accident involving a cyclist.
• The cyclist fell because their wheels became stuck in the tram lines.
• The response was issued on 6 December 2024.

Data Disclosed

• 2022
• 11 November 2024
• 6 December 2024
• 05/06/2023
• 4249557
• one complaint
• one accident

Original Request

We request details of all accidents and injuries occuring on the Douglas Promenade Horse Tram Tracks since they returned to service following refurbishment in 2022.

Data Tables (1)

Data Tables (reformatted)

Full Response Text

Department of Infrastructure Sea Terminal Building, Douglas, Isle of Man, IM1 2RF

Contact: FOI Response Team Telephone: (01624) 686785 Email: dpo-doi@gov.im

Our ref: 4249557 6 December 2024

Dear ###

We write further to your request, received 11 November 2024, which states:

"We request details of all accidents and injuries occuring on the Douglas Promenade Horse Tram Tracks since they returned to service following refurbishment in 2022."

Please see Appendix 1 for a log of incidents recorded in relation to hazards, near- misses and injuries for the Horse Tram tracks on Douglas Promenade following refurbishment.

The Department has received one complaint in relation to an accident in the time scope of your request, which I have provided to you below:

05/06/2023 Queens Promenade Detail: Report received of a cyclist fell off his push bike by getting his wheels stuck in the tram lines.

Please quote the reference number 4249557 in any future communications.

Your right to request a review

If you are unhappy with this response to your freedom of information request, you may ask us to carry out an internal review of the response, by completing a complaint form and submitting it electronically or by delivery/post.

An electronic version of our complaint form can be found by going to our website at https://services.gov.im/freedom-of-information/Review . If you would like a paper version of our complaint form to be sent to you by post, please contact me and I will be happy to arrange for this. Your review request should explain why you are dissatisfied with this response, and should be made as soon as practicable. We will respond as soon as the review has been concluded.

If you are not satisfied with the result of the review, you then have the right to appeal to the Information Commissioner for a decision on;

1. Whether we have responded to your request for information in accordance with Part 2 of the Freedom of Information Act 2015; or
2. Whether we are justified in refusing to give you the information requested.
   In response to an application for review, the Information Commissioner may, at any time, attempt to resolve a matter by negotiation, conciliation, mediation or another form of alternative dispute resolution and will have regard to any outcome of this in making any subsequent decision. More detailed information on your right to a review can be found on the Information Commissioner’s website at www.inforights.im. Should you have any queries concerning this letter, please do not hesitate to contact me. Further information about freedom of information requests can be found at www.gov.im/foi.

I will now close your request as of this date.