Management reports from Manx Care

Summary

The requester asked for a management report from Manx Care referenced in a tweet by Lawrie Hooper MHK regarding GP wait times. The Department of Health and Social Care did not send the document, stating it is already reasonably accessible to the public via Manx Care's website.

Key Facts

• The request was received on 2 October 2024 and responded to on 9 October 2024.
• The report in question is the July 2024 Integrated Performance Report (IPR) from Manx Care.
• The specific data point referenced in the tweet was found on page 26 of the report.
• The Department refused to send the document under Section 20 of the Freedom of Information Act 2015 because it is already reasonably accessible.
• The Department confirmed the report details with Minister Lawrie Hooper MHK.

Data Disclosed

• 2 October 2024
• 9 October 2024
• July 2024
• 7 days
• page 26
• 4169226

Exemptions Cited

• Section 20 of the Freedom of Information Act 2015 (Information reasonably accessible)

Original Request

I request the full report/document referred to in this tweet: https://x.com/LawrieHooper/status/1841480172156989821 I expect that it will include a variety of data reported by Manx Care to the DHSC.

Data Tables (1)

Full Response Text

Chief Officer: Paul Richardson Freedom of Information Team First Floor Belgravia House Circular Road Douglas IM1 1AE

Our ref: 4169226 9 October 2024

Dear ###

We write further to your request, received 2 October 2024, which states:

"I request the full report/document referred to in this tweet:
https://x.com/LawrieHooper/status/1841480172156989821

I expect that it will include a variety of data reported by Manx Care to the DHSC."

The Department of Health and Social Care (the “Department”) has considered your request to relate this tweet from the personal twitter account of Lawrie Hooper MHK (based on the link you provided): -

“Although our performance is arguably better - the UK is trying to reduce their average wait for a GP appointment to 7 days whereas the latest reporting from Manx Care is an avg wait of 7 days (July 24)”

Our response to your request is as follows;

While our aim is to provide information whenever possible, under section 20 of the Freedom of Information Act 2015 (the “Act”), we are not required to provide information in response to a request if it is already reasonably accessible to you, whether free of charge or on payment of a fee. These reports are published by Manx Care and the report for July 2024 can be found here. In line with the Department’s duty to advise and assist under section 15 of the Act previous Integrated Performance Report can also be found here.

In addition, to identify the report referenced we have confirmed with Minister Lawrie Hooper MHK the report he was referring to in this personal tweet. It was the July 2024 Integrated Performance Report (IPR), which is Manx Care’s monthly report on Key Performance Indicators (KPIs) for each service area. Whilst the request is for the entire report, the specific page he referred to in his personal tweet is page 26.

Please quote the reference number 4169226 in any future communications.

Your right to request a review

If you are unhappy with this response to your freedom of information request, you may ask us to carry out an internal review of the response, by completing a complaint form and submitting it electronically or by delivery/post.

An electronic version of our complaint form can be found by going to our website at https://services.gov.im/freedom-of-information/Review . If you would like a paper version of our complaint form to be sent to you by post, please contact me and I will be happy to arrange for this. Your review request should explain why you are dissatisfied with this response, and should be made as soon as practicable. We will respond as soon as the review has been concluded.

If you are not satisfied with the result of the review, you then have the right to appeal to the Information Commissioner for a decision on; 1. Whether we have responded to your request for information in accordance with Part 2 of the Freedom of Information Act 2015; or 2. Whether we are justified in refusing to give you the information requested.
In response to an application for review, the Information Commissioner may, at any time, attempt to resolve a matter by negotiation, conciliation, mediation or another form of alternative dispute resolution and will have regard to any outcome of this in making any subsequent decision. More detailed information on your right to a review can be found on the Information Commissioner’s website at www.inforights.im. Should you have any queries concerning this letter, please do not hesitate to contact me. Further information about freedom of information requests can be found at www.gov.im/foi.

I will now close your request as of this date.