Learning Disability Services Staffing

Summary

The requester sought staffing, capacity, occupancy, and waiting list data for Manx Care's learning disability residential and day services for 2021-2023. Manx Care responded by providing full-time equivalent (FTE) staff numbers and capacity figures for various residential homes, noting the closure of one facility in 2023.

Key Facts

• Manx Care provided FTE staff numbers for 18 residential services for the years 2021, 2022, and 2023.
• Thie Ushtey residential home was closed in 2023 due to the deteriorating condition of the building.
• Griffindale House staff figures include coverage for the Griffindale supported living flats.
• Staffing data was derived from the January staffing report for each service area.
• The response collated the original 8 questions into 4 parts, with the provided text covering staff numbers and capacity.

Data Disclosed

• 2021
• 2022
• 2023
• 10.5 FTE
• 12.5 FTE
• 0 FTE
• 5 capacity
• 4 capacity
• 19 September 2024
• 24 October 2024
• case_id: 4138017

Original Request

I am writing to request information under the Freedom of Information Act regarding staffing levels in learning disability residential settings managed by Manx Care. I would be grateful if you could provide the following information: 1. The number of staff members employed by Manx Care to work in learning disability residential settings, broken down by individual community house for each of the last three years (2021, 2022, and 2023). 2. The capacity of each learning disability residential community house (i.e. the number of individuals each house is designed to accommodate) for the same period. 3. The actual occupancy of each house during the same time period. 4. The current number of individuals on a waiting list to access residential housing Day services 5. The number of staff members employed by Manx Care to work in learning disability day services settings, broken down by each setting (eg, Tall Trees, supported employment, greenfield park etc) for each of the last three years (2021, 2022, and 2023). 6. The capacity of each learning disability day services setting is designed to accommodate for the same period. 7.The actual occupancy of each service during the same time period. 8. The current numbers of individuals on a waiting list to access day services I would appreciate it if the information could be provided in a tabular format, showing the breakdown of the number of staff, capacity, and occupancy for each house for each year. If you need any clarification regarding this request, please do not hesitate to contact me. Thank you for your assistance, and I look forward to your response within the statutory time frame.

Data Tables (3)

Full Response Text

Manx Care Noble’s Hospital, Strang Braddan, Isle of Man IM4 4R (01624) 650 000

Our ref: 4138017 24 October 2024

Dear ###

We write further to your request, received 19 September 2024, which states:

"I am writing to request information under the Freedom of Information Act regarding staffing levels in learning disability residential settings managed by Manx Care. I would be grateful if you could provide the following information:

1. The number of staff members employed by Manx Care to work in learning disability residential settings, broken down by individual community house for each of the last three years (2021, 2022, and 2023).

2. The capacity of each learning disability residential community house (i.e. the number of individuals each house is designed to accommodate) for the same period.

3. The actual occupancy of each house during the same time period.

4. The current number of individuals on a waiting list to access residential housing

Day services

1. The number of staff members employed by Manx Care to work in learning disability day services settings, broken down by each setting (eg, Tall Trees, supported employment, greenfield park etc) for each of the last three years (2021, 2022, and 2023).

2. The capacity of each learning disability day services setting is designed to accommodate for the same period.

7.The actual occupancy of each service during the same time period.

1. The current numbers of individuals on a waiting list to access day services

I would appreciate it if the information could be provided in a tabular format, showing the breakdown of the number of staff, capacity, and occupancy for each house for each year.

If you need any clarification regarding this request, please do not hesitate to contact me.

Thank you for your assistance, and I look forward to your response within the statutory time frame."

Our response to your request is as follows: I have detailed below the information that is being released to you.

In order to condense the data tables provided, your 8 questions have been collated into 4 part as detailed below:

1. Full time equivalent (FTE) staff numbers employed to work in Adult Learning Disability Services over the preceding 3 years is as follows:-

Name of service 2021 2022 2023 Bungalow 1 10.5 FTE 11.5 FTE 12.5 FTE Bungalow 2 10.5 FTE 10.5 FTE 11.5 FTE Bungalow 3 10.5 FTE 10 FTE 10.5 FTE Bungalow 4 10.5 FTE 11.5 FTE 10.5 FTE Cushag House 12 FTE 13.5 FTE 12.5 FTE 24 Farmhill Meadows 3.5 FTE 4.5 FTE 4 FTE Glendale 4.5 FTE 4.5 FTE 5.5 FTE Greenacres 12.5 FTE 13.5 FTE 13.5 FTE Griffindale House 7 FTE 7 FTE 7 FTE 11 Hutchinson Square 4 FTE 5 FTE 5 FTE Kane Ellen/ Queens Valley 8 FTE 9 FTE 9 FTE 17 Kensington Road 3 FTE 4.5 FTE 4.5 FTE 3 Rosebank 4.5 FTE 4.5 FTE 4.5 FTE 4 Rosebank 3.5 FTE 3.5 FTE 3.5 FTE Spring Meadows 10.5 FTE 12.5 FTE 14.5 FTE Thie Milan 4 FTE 4 FTE 4 FTE Thie My Chree 3.5 FTE 3.5 FTE 3.5 FTE Thie Ushtey 3.5 FTE 3.5 FTE 0 FTE

These figures are derived from the January staffing report for each service area. Griffindale House also covers the service area of Griffindale supported living flats.

1. The capacity of each residential community home was as follows:-

1 Thie Ushtey was closed due to the deteriorating condition of the building in 2023.

Name of service 2021 capacity 2022 capacity 2023 capacity Bungalow 1 5 5 5 Bungalow 2 4 4 4 Bungalow 3 5 5 5 Bungalow 4 4 4 4 Cushag House 6 6 6 24 Farmhill Meadows 4 4 4 Glendale 5 5 5 Greenacres 5 5 5 Griffindale House 5 5 5 Griffindale Flats 4 4 4 11 Hutchinson Square 4 4 4 Kane Ellen/ Queens Valley 1 3 3 17 Kensington Road 4 4 4 3 Rosebank 4 4 4 4 Rosebank 4 4 4 Spring Meadows 5 5 5 Thie Milan 4 4 4 Thie My Chree 4 4 3 Thie Ushtey 4 4 01

1. The actual occupancy of each community home was:- Name of service 2021 occupancy 2022 occupancy 2023 occupancy Bungalow 1 5 4 4 Bungalow 2 4 4 2 Bungalow 3 5 5 5 Bungalow 4 4 4 4 Cushag House 5 5 5 24 Farmhill Meadows 4 4 3 Glendale 5 5 5 Greenacres 4 5 5 Griffindale House 5 4 5 Griffindale Flats 4 2 1 11 Hutchinson Square 4 3 3 Kane Ellen/ Queens Valley 1 1 1 17 Kensington Road 1 2 2 3 Rosebank 4 4 4 4 Rosebank 3 4 4 Spring Meadows 5 5 5 Thie Milan 4 4 4 Thie My Chree 4 3 3 Thie Ushtey 4 3 0

2. The current number of individuals on the waiting list to access residential housing is 19. Some of these individuals will be housed with a commissioned service provider, some in directly-provided services run by Manx Care.

Please quote the reference number 4138017 in any future communications.

Your right to request a review

If you are unhappy with this response to your freedom of information request, you may ask us to carry out an internal review of the response, by completing a complaint form and submitting it electronically or by delivery/post.

An electronic version of our complaint form can be found by going to our website at https://services.gov.im/freedom-of-information/Review . If you would like a paper version of our complaint form to be sent to you by post, please contact me and I will be happy to arrange for this. Your review request should explain why you are dissatisfied with this response, and should be made as soon as practicable. We will respond as soon as the review has been concluded.

If you are not satisfied with the result of the review, you then have the right to appeal to the Information Commissioner for a decision on; 1. Whether we have responded to your request for information in accordance with Part 2 of the Freedom of Information Act 2015; or 2. Whether we are justified in refusing to give you the information requested.
In response to an application for review, the Information Commissioner may, at any time, attempt to resolve a matter by negotiation, conciliation, mediation or another form of alternative dispute resolution and will have regard to any outcome of this in making any subsequent decision. More detailed information on your right to a review can be found on the Information Commissioner’s website at www.inforights.im. Should you have any queries concerning this letter, please do not hesitate to contact me. Further information about freedom of information requests can be found at www.gov.im/foi.

I will now close your request as of this date.