EBME Technician Job Evaluation Information

Summary

The requester sought all correspondence regarding the grading of EBME Technician roles between OHR and PSC from 2019 to September 2024. The authority released a 2023 email and evaluation matrix detailing the grading of the Senior Technician role as Skills Level 4, but withheld some information under exemptions.

Key Facts

• The EBME Senior Technician role was graded as Skills Level 4, down from Skills Level 5 used for multi-trade foremen.
• Mark Higgins, EBME Supervisor, suggested using Pay Band 14 D401, similar to a Property Manager, for the role.
• The role's pay correlates with NHS Band 6 in the UK, specifically citing Northern Care Alliance, Manchester University Trust, and Wolverhampton.
• The evaluation matrix outlines requirements for Levels 1 through 4, including specific experience and training criteria.
• The response included a skills matrix and a job description graded by OHR.

Data Disclosed

• 2019
• September 2024
• 18 December 2023
• Skills Level 4
• Skills Level 5
• Pay Band 14 D401
• Band 6
• £43K
• Two years
• Five years

Exemptions Cited

• Part exempt (specific exemption clauses not detailed in the provided text)

Original Request

Good morning. I request any and all information and correspondence related to the grading of all EBME Technician roles between OHR and PSC since the beginning of 2019 up to present (September 2024).

Data Tables (8)

Full Response Text

From: Higgins, Mark To: Hussey, Ruth (TPO) Cc: Collister, Dayle; Glover, Cathy (DOI) Subject: EBME Senior Technician job evaluation info Date: 18 December 2023 10:49:22 Attachments: J129-23 - Final - EBME Senior Technician.docx Electro-Biomedical Engineering Evaluation Matrix2023.docx Hello Ruth,   Following on from the meeting last week here is the skills matrix for the EBME technicians which are managed by the Senior Technician post and also the most up to date job description which was graded by OHR. I can forward on the UK NHS job descriptions and pay spine information which would apply to this post in NHS UK Trusts if you want them. The pay grade on the attached Senior Technician role is stated as Skills Level 4, down from Skills 5 which is what the multi trade foreman posts are. Some issues which made the grade at Skills 4 could be explained by trying to fit into a multi trade foremen’s criteria. Can I suggest the Pay Band 14 D401 banding is used- similar to a Property Manager? The managerial, investigative and technical duties may more easily fit into here. On a comparison with the Health trusts in the north east and north west of England the pay correlates with Band 6 at £43K Northern Care Alliance NHS, Manchester University Trust and Wolverhampton.   What are your thoughts?   Mark   M Higgins Mark Higgins EBME Supervisor Public Estates and Housing Division | Department of Infrastructure | Isle of Man Government | Nobles Hospital | The Strang | Braddan | IM4 4RJ   Telephone 01624 650593 e-mail: mark.higgins@gov.im   www.gov.im/infrastructure www.twitter.com.iominfra and www.facebook.com/iominfrastructure     redacted

Department of Infrastructure Public Estates and Housing Division, Peregrine House, Peel Road, Douglas, IM1 5EH

public estates and housing division fo-rheynn steatyn as thieys theayagh Electro-Biomedical Engineering Grade Evaluation Matrix Ref: EBME/Gdvrs1

Level 1 Level 2 Level 3 Level 4 Note Completion of either a recognised apprenticeship or formal training such as a relevant NVQ/BTEC ONC Electrical or Engineering biased course. Having moved from Level 1, or entered with demonstrable skills and knowledge to this level. Two years post commencement experience internally or gained within another organisation. Five years’ experience in a relevant role and renal dialysis technical training.

1. Communication and Relationship Skills Providing and receiving complex information made up of several components in diagnosing faults with equipment and relaying information to staff and suppliers. Providing and receiving sensitive information where there are issues of how and what to convey. In working with patient connected equipment you are often in environments where the patients’ disabilities or the result of equipment failures are discussed. Providing and receiving complex, sensitive or contentious information, where persuasive motivational, negotiating, training, empathic or re- assurance skills are required. This may be because agreement or cooperation is required or because there are barriers to understanding. A level of empathy is required, having the ability to put oneself in a position to sympathise with another person’s situation or point of view. Providing and receiving complex, sensitive or contentious information, where persuasive motivational, negotiating, training, empathic or re- assurance skills are required. This may be because agreement or cooperation is required or because there are barriers to understanding. A level of empathy is required, having the ability to put oneself in a position to sympathise with another person’s situation or point of view. Providing and receiving complex, sensitive or contentious information. Use of persuasive, motivational, negotiation training, empathic or re-assurance skills are required. Examples would include: Attending meetings with clinicians and/or patients to discuss equipment availability/ downtime. Delivering in an environment where co-operation is required or there are barriers to understanding. Demonstrate a level of empathy and understand the other person’s point of view.

2. Knowledge, Training & Experience Understand a wide range of work practices and procedures either directly associated with medical equipment or have an ability demonstrated through similar work, i.e. maintenance and servicing of engineering production equipment, alarm and security systems, mechanical and electrical building services. Knowledge of how to deal with a range of non-routine activities, such as work allocation, problem solving for a team or area of work, as well as answering queries and progress chasing. Examples would be the demonstrated ability to manage a number of reactive work requests, prioritising accordingly and liaising directly with appropriate stakeholders. Helping to develop alternative or additional procedures where new equipment similar to that already within your work group is encountered.
   Understanding of a range of work procedures and practices, which require expertise within a specialism or discipline, underpinned by theoretical knowledge or relevant practical experience. This would require working on associated equipment in the appropriate group on the attached sheet ‘Classification of equipment risk and responsibilities (Appendix 1)’. Must have attended manufacturers training courses to a level where diagnostic tools are used routinely. Must demonstrate an understanding of the use of the equipment and its clinical effect in either monitoring, diagnosing or treating. This applies to jobs requiring knowledge across an area of practice, allowing the post holder to operate as an independent worker and to deal with issues such as workload management and problem solving across the work area. Qualifications would include training to ONC level supported by specific manufacturers training courses. Would have gained 2 years’ experience working in this or an agreed related field. Familiarity with Health & Safety at Work and other related legislation.
   Specialist knowledge across the range of work procedures and practices, underpinned by theoretical knowledge or relevant practical experience. Demonstrate the ability through training and experience to work with associated equipment on the ‘Classification of equipment risk and responsibilities chart’ (Appendix 1). Specialist technical knowledge of complex electronic medical equipment.
   HNC/HND underpinned with 5 years’ experience working with medical equipment across the full Groups. Highly developed specialist knowledge across the range of work procedures and practices, underpinned by theoretical knowledge or relevant practical experience. To undertake and be responsible for equipment evaluation and report writing in the procurement of medical electronics equipment and to participate in associated clinical trials. Demonstrable within the ‘Classification of equipment risk and responsibilities chart’ (Appendix 1).

3. Planning and Organisational skills Planning and organisation of straight forward tasks, activities and programmes which require the formulation and adjustment of plans. Executing your daily and weekly work programmes and altering as necessary should other demands arise. Planning and organisation of straight forward tasks, activities and programmes, which require the formulation and adjustment of plans. Planning your daily, weekly work programmes and altering as necessary should other demands arise. Ability to travel between sites in a timely manner. Able to prioritise and manage own work. Able to exercise own initiative when dealing with issues inside own area of competence. Effective supervision of contractors. Demonstrate a methodical approach to the timely completion of duties, including the ability to prioritise work load depending on operational circumstances and resources available. Able to negotiate with team to make departmental decisions.

4. Responsibility for equipment’s impact on Patient/Client Care Provides clinical technical services to patients/clients e.g. maintaining or calibrating specialist or complex equipment for use on patients. Provides clinical technical services to patients/clients e.g. maintaining or calibrating specialist or complex equipment for use on patients. Provides a specialist clinical technical service e.g. Assembles specialist appliances, calibrates or maintains highly specialist or highly complex equipment. Actively assist with medical device safety management (Central Alerting System) alert management to risks, incident reporting to management. Provides clinical technical services to patients/clients e.g. maintaining or calibrating specialist or complex equipment for use on patients. Provides advice in relation to the equipment used in the care of an individual, or groups of patients/clients. Also covers jobs involving the registration, inspection or quality assurance of facilities/services for equipment associated with patients/clients care. Develops programmes of support/care packages, including giving professional advice to those who are the subject of the care programmes/packages. Provides specialised advice. This advice contributes to the diagnosis, care or education of patients/clients. Assembles specialist appliances, calibrates or maintains highly specialist or highly complex equipment.

5. Responsibility for Service Policy Development Understands, interprets and follows policies. Able to suggest solutions and give feedback/information to discuss policy via toolbox talks and workgroup briefings. Able to develop and maintain records to enable efficient and effective on-going equipment management, including life cycle planning and assurance reporting framework in partnership with Manx Care colleagues. Produce, alter and develop policy; establishing, fostering, and maintaining an efficient and effective process (built upon principles of continuous quality improvement) for the development, approval, implementation, and review of Manx Care policies; promoting organisational compliance with the Policy Development Framework and Policy Development Steps; and ensuring compliance to the content of Departmental policies.

6. Responsibilities for HR Completes mandatory training and follows best practice and Department of Infrastructure behaviours. To understand PIP function for holidays, pay and sickness. Instruct and explain equipment use and maintenance to clinical staff and clients. Regularly responsible for professional/clinical supervision of a small number of qualified staff or students. Professional and clinical supervision is the process by which professional and clinical practitioners are able to reflect on their professional practice in order to improve, identify training needs and develop. Assist in identifying training needs to assist in the development of the knowledge and skills within the section. Responsible for day-to-day supervision or coordination of staff within a section/function of a department/service. Includes work allocation and checking. It also includes ongoing responsibility for the monitoring or supervision of one or more groups of staff employed by a contractor. Regularly responsible for professional/clinical supervision of a small number of qualified staff or students. Professional and clinical supervision is the process by which professional and clinical practitioners are able to reflect on their professional practice in order to improve, identify training needs and develop. It can be conducted by a peer or superior. It is not for the purpose of appraisal or assessment and only for the purpose of improving practice in contact of clinical governance etc. This is done regularly, at least once a week on average but could be in more concentrated blocks e.g. six weeks every year.

7. Freedom to Act Is guided by standard operating procedures (SOPs), good practice, established precedents and understands what results or standards are to be achieved. Someone is generally available for reference and work may be checked on a sample/random basis. The post holder may be required to deal with enquiries and other matters that are generally routine; however is able to refer non-routine enquiries and other matters to others. Is guided by precedent and clearly defined occupational policies, protocols, procedures or codes of conduct. This is appropriate where the post holder has the freedom to act within established parameters. Qualified professional/technical roles typically meet this requirement. Work is managed, rather than supervised, and results/outcomes are assessed at agreed intervals. This is appropriate where post holders are required to act independently within appropriate occupational guidelines, deciding when it is necessary to refer to their manager. Is guided by precedent and clearly defined occupational policies, protocols, procedures or codes of conduct. This is appropriate where the post holder has the freedom to act within established parameters. Qualified professional/technical roles typically meet this requirement. Work is managed, rather than supervised, and results/outcomes are assessed at agreed intervals. This is appropriate where post holders are required to act independently within appropriate occupational guidelines, deciding when it is necessary to refer to their manager.
   Expected results are defined but the post holder decides how they are best achieved and is guided by principles and broad occupational policies or regulations. Guidance may be provided by peers or external reference points. This is appropriate where the post holder has significant discretion to work within a set of defined parameters. This applies, for example, to those who are the lead specialist in a particular (non- clinical or clinical) field.

Give specialist advice and support to users of medical equipment on the functions and maintenance of devices.

Utilise skills in the installation, repair and maintenance of other equipment, as requested under the support of Public Estates & Housing.

Budget Responsibilities • Be responsible for delivering a work programme assigned within budget and to agreed timescales. This will include arrangements for planning, managing, organising, ordering, inspection, quality control and signing off of

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