Promenade Parking - Communications with Parking Controllers

Summary

The requester asked for communications regarding parking controllers issuing fixed penalty notices on Douglas Promenade before 10:00 am over the last three years. The Department of Infrastructure disclosed a Beat Information Sheet but stated it does not hold rota records beyond two weeks or summaries of non-written communications.

Key Facts

• The Department does not retain rota records for longer than two weeks.
• No records exist showing if officer visits to the Promenade occurred before 10:00 am.
• Beat Four covers Douglas Promenade and is patrolled on average three times per week.
• The Department does not hold written summaries of non-written communications concerning the request.
• A Beat Information Sheet was provided as Appendix 1.

Data Disclosed

• 4062057
• 2024-08-15
• 2024-09-11
• 10:00am
• two weeks
• three times per week
• 9am
• Beat Four
• 7 pages
• 2 documents

Exemptions Cited

• Information not held by the public authority

Original Request

Please provide: (a) copies of any written communications; and (b) comprehensive written summaries of any non-written communications issued by the Department (or issued by any other official body, including but not limited to any local authority or the Isle of Man Constabulary, of which the Department is aware) to or with the parking controllers who patrol Douglas Promenade where any of the communication related to the issuance of fixed penalty notices to cars parked in the disc zones on Douglas Promenade before 10:00am on Mondays to Saturdays. Any time in the last three years.

Data Tables (1)

Full Response Text

Appendix 1

Department of Infrastructure Sea Terminal Building, Douglas, Isle of Man, IM1 2RF

Contact: FOI Response Team Telephone: (01624) 686785 Email: dpo-doi@gov.im

Our ref: 4062057 10 September 2024

Dear ###

We write further to your request, received 15 August 2024, which states:

"Please provide:

(a) copies of any written communications; and

(b) comprehensive written summaries of any non-written communications

issued by the Department (or issued by any other official body, including but not limited to any local authority or the Isle of Man Constabulary, of which the Department is aware) to or with the parking controllers who patrol Douglas Promenade where any of the communication related to the issuance of fixed penalty notices to cars parked in the disc zones on Douglas Promenade before 10:00am on Mondays to Saturdays.

Any time in the last three years."

While our aim is to provide information whenever possible, in this instance the public authority does not hold or cannot, after taking reasonable steps to do so, find some of the information that you have requested.

Officers are allocated a written rota weekly, with a beat, to be covered in whatever order they choose. The rota is subject to operational/staffing changes. The Department does not retain rota records for longer than two weeks.

On average, Beat Four is covered three times per week with the beat commencing at 9am. The Department does not hold any records which show if the officer visit to the Promenade was before 10am.

Attached in Appendix 1 is the Beat Information Sheet. Beat Four covers Douglas Promenade. The Department does not hold written summaries of non-written communications concerning this request.

Please quote the reference number 4062057 in any future communications.

Your right to request a review

If you are unhappy with this response to your freedom of information request, you may ask us to carry out an internal review of the response, by completing a complaint form and submitting it electronically or by delivery/post.

An electronic version of our complaint form can be found by going to our website at https://services.gov.im/freedom-of-information/Review . If you would like a paper version of our complaint form to be sent to you by post, please contact me and I will be happy to arrange for this. Your review request should explain why you are dissatisfied with this response, and should be made as soon as practicable. We will respond as soon as the review has been concluded.

If you are not satisfied with the result of the review, you then have the right to appeal to the Information Commissioner for a decision on; 1. Whether we have responded to your request for information in accordance with Part 2 of the Freedom of Information Act 2015; or 2. Whether we are justified in refusing to give you the information requested.
In response to an application for review, the Information Commissioner may, at any time, attempt to resolve a matter by negotiation, conciliation, mediation or another form of alternative dispute resolution and will have regard to any outcome of this in making any subsequent decision. More detailed information on your right to a review can be found on the Information Commissioner’s website at www.inforights.im. Should you have any queries concerning this letter, please do not hesitate to contact me. Further information about freedom of information requests can be found at www.gov.im/foi.

I will now close your request as of this date.