Bus route usage

Summary

The requester asked for the top and bottom five bus services by passenger numbers and revenue for the last five years. The Department of Infrastructure provided the requested data in an appendix, noting it covers core services only.

Key Facts

• The request was received on 2024-08-08 and responded to on 2024-08-15.
• The authority handling the request is the Department of Infrastructure.
• The data provided covers the last five years of bus service performance.
• The figures include only core bus services, excluding school buses and seasonal tourist routes.
• The response consisted of 3 pages across 2 documents.

Data Disclosed

• 2024-08-08
• 2024-08-15
• 4046429
• 3 pages
• 2 documents
• last five years
• five bus services

Original Request

For each of the last five years, which five bus services (a) Had most passengers in each year (b) Had fewest passengers in each year (c) Made the most money in each year (d) Made the least money in each year

Data Tables (1)

Full Response Text

Appendix : The Annual Revenue and Passenger Figures with the main service corridors- each of the last five years shown with highest and lowest passenger and revenue number highlighted. Please note these are the core bus services only and do not include school buses or seasonal tourist routes.

Department of Infrastructure Sea Terminal Building, Douglas, Isle of Man, IM1 2RF

Contact: FOI Response Team Telephone: (01624) 686785 Email: dpo-doi@gov.im

Our ref: 4046429 14 August 2024

Dear ###

We write further to your request, received 8 August 2024, which states:

"For each of the last five years, which five bus services
(a) Had most passengers in each year
(b) Had fewest passengers in each year
(c) Made the most money in each year
(d) Made the least money in each year"

Our response to your request is as follows: Information held

Please see the appendix attached for the information you have requested.

Please quote the reference number 4046429 in any future communications.

Your right to request a review

If you are unhappy with this response to your freedom of information request, you may ask us to carry out an internal review of the response, by completing a complaint form and submitting it electronically or by delivery/post.

An electronic version of our complaint form can be found by going to our website at https://services.gov.im/freedom-of-information/Review . If you would like a paper version of our complaint form to be sent to you by post, please contact me and I will be happy to arrange for this. Your review request should explain why you are dissatisfied with this response, and should be made as soon as practicable. We will respond as soon as the review has been concluded.

If you are not satisfied with the result of the review, you then have the right to appeal to the Information Commissioner for a decision on; 1. Whether we have responded to your request for information in accordance with Part 2 of the Freedom of Information Act 2015; or 2. Whether we are justified in refusing to give you the information requested.
In response to an application for review, the Information Commissioner may, at any time, attempt to resolve a matter by negotiation, conciliation, mediation or another

form of alternative dispute resolution and will have regard to any outcome of this in making any subsequent decision. More detailed information on your right to a review can be found on the Information Commissioner’s website at www.inforights.im. Should you have any queries concerning this letter, please do not hesitate to contact me. Further information about freedom of information requests can be found at www.gov.im/foi.

I will now close your request as of this date.