Information regarding IT hacks/cyber attacks at Hillside Dental
| Authority | Manx Care |
|---|---|
| Date received | 2024-06-24 |
| Outcome | All information sent |
| Outcome date | 2024-07-16 |
| Case ID | 3937045 |
Summary
The requester asked for details on cyber attacks and data breaches at Hillside Dental before and after Manx Care took over, specifically regarding an IT issue in February 2024. Manx Care responded that no cyber attacks have occurred since they managed the practice and they are unaware of any prior attacks.
Key Facts
- Hillside Dental has not been subject to a cyber-attack since Manx Care took over management.
- Manx Care is not aware of any cyber-attacks at the practice prior to their management.
- The response addresses the specific IT issue reported in February 2024 by confirming no illegal access of personal information occurred.
- The request was received on 24 June 2024 and closed on 11 July 2024.
Data Disclosed
- 24 June 2024
- 11 July 2024
- February 2024
- 3937045
- 01624 650 000
Original Request
Please list all occurrences of IT cyber attacks that occured at Hillside Dental practice before and after Manx Care managing the practice. Include details of any personal details that may have been collected illegally by a third party such as types of data accessed or stolen. Such as First Name, address, previously medical history etc. Also please include details ok exactly what was the IT issue in February of 2024 (https://www.iomtoday.co.im/news/hillside-dental-practice-is-now-fully-operational-after-it-issue-667159) including again if any personal information was illegally accessed.
Data Tables (1)
Full Response Text
Manx Care Noble’s Hospital, Strang Braddan, Isle of Man IM4 4R (01624) 650 000
Our ref: 3937045 11 July 2024
Dear ###
We write further to your request, received 24 June 2024, which states:
"Please list all occurrences of IT cyber attacks that occured at Hillside Dental practice before and after Manx Care managing the practice. Include details of any personal details that may have been collected illegally by a third party such as types of data accessed or stolen. Such as First Name, address, previously medical history etc. Also please include details ok exactly what was the IT issue in February of 2024 (https://www.iomtoday.co.im/news/hillside-dental-practice-is-now-fully-operational- after-it-issue-667159) including again if any personal information was illegally accessed."
Our response to your request is as follows:
Hillside Dental Practice has not been subject to a cyber-attack since Manx Care took over the management of the practice and Manx Care is not aware of any cyber-attack prior to that.
Please quote the reference number 3937045 in any future communications.
Your right to request a review
If you are unhappy with this response to your freedom of information request, you may ask us to carry out an internal review of the response, by completing a complaint form and submitting it electronically or by delivery/post.
An electronic version of our complaint form can be found by going to our website at https://services.gov.im/freedom-of-information/Review . If you would like a paper version of our complaint form to be sent to you by post, please contact me and I will be happy to arrange for this. Your review request should explain why you are dissatisfied with this response, and should be made as soon as practicable. We will respond as soon as the review has been concluded.
If you are not satisfied with the result of the review, you then have the right to appeal to the Information Commissioner for a decision on; 1. Whether we have responded to your request for information in accordance with Part 2 of the Freedom of Information Act 2015; or 2. Whether we are justified in refusing to give you the information requested.
In response to an application for review, the Information Commissioner may, at any time, attempt to resolve a matter by negotiation, conciliation, mediation or another form of alternative dispute resolution and will have regard to any outcome of this in making any subsequent decision. More detailed information on your right to a review can be found on the Information Commissioner’s website at www.inforights.im. Should you have any queries concerning this letter, please do not hesitate to contact me. Further information about freedom of information requests can be found at www.gov.im/foi.
I will now close your request as of this date.