Nursing Agencies registered with Registrations and Inspections

Summary

The request sought details on registered nursing agencies, investigation procedures for fee-paying nurses, and enforcement actions against unregistered agencies. The Department of Health and Social Care disclosed two registered agencies, provided the enforcement policy document, and confirmed no enforcement actions have been taken in the last five years.

Key Facts

• There are currently two nursing agencies registered under the Regulation of Care Act 2013.
• The registered agencies are Platinum Recruitment Ltd and Top Care Nursing Agency.
• There are no pending applications for nursing agency registration.
• No enforcement actions have been taken against unregistered nursing agencies in the last five years.
• Questions regarding nurses paying fees to agencies were deemed outside the remit of the Registration and Inspections team.

Data Disclosed

• 2
• 9/1/23
• 18/9/20
• 0
• 5 years
• 2013
• 2015
• 2023

Original Request

Details of all nursing agencies registered with Registrations and Inspections Team, date of application and registration and details of any pending application for registrations. Copy of investigation procedures if R&I is informed that nurses have paid fees to agencies to obtain their Isle of Man jobs or do not benefit from the payment of relocation grants etc Copy of investigation and enforcement action policy if an unregistered nursing agency is providing nursing staff on the Island Details of any enforcement action taken in last 5 years against unregistered nursing agencies

Data Tables (1)

Data Tables (reformatted)

Full Response Text

Chief Officer: Paul Richardson Freedom of Information Team First Floor Belgravia House Circular Road Douglas IM1 1AE

Our ref: 3837965 8 May 2024

Dear ###

We write further to your request, received 2 May 2024, which states:

"Details of all nursing agencies registered with Registrations and Inspections Team, date of application and registration and details of any pending application for registrations.

Copy of investigation procedures if R&I is informed that nurses have paid fees to agencies to obtain their Isle of Man jobs or do not benefit from the payment of relocation grants etc

Copy of investigation and enforcement action policy if an unregistered nursing agency is providing nursing staff on the Island
Details of any enforcement action taken in last 5 years against unregistered nursing agencies"

The Department of Health & Social Care (the Department) has provided the following answers to the four separate questions within your request;

1. There are currently 2 Nursing Agencies registered under the Regulation of Care Act 2013 – Platinum Recruitment Ltd, registration date 9/1/23 and Top Care Nursing Agency, registration date 18/9/20. We currently have no applications for registration of Nursing Agencies.

2. While our aim is to provide information whenever possible, under Section 15 of the Freedom of Information Act 2015 (Duty to provide advice and assistance), this question is outside the remit of the Registration and Inspections team within the Department. If there are concerns regarding a registered provider, the Department would use any intelligence gathering processes available to assess the ‘services risk level’ for the continued suitability.

3. If the Registration and Inspections team was to become aware of an unregistered nursing agency, they would then follow the processes enclosed in the ‘2023 Enforcement Policy & Procedure’ which are attached to this response and titled ‘Doc 01’.

4. There have been no enforcement actions taken against unregistered nursing agencies in the last five years.

Please quote the reference number 3837965 in any future communications.

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If you are unhappy with this response to your freedom of information request, you may ask us to carry out an internal review of the response, by completing a complaint form and submitting it electronically or by delivery/post.

An electronic version of our complaint form can be found by going to our website at https://services.gov.im/freedom-of-information/Review . If you would like a paper version of our complaint form to be sent to you by post, please contact me and I will be happy to arrange for this. Your review request should explain why you are dissatisfied with this response, and should be made as soon as practicable. We will respond as soon as the review has been concluded.

If you are not satisfied with the result of the review, you then have the right to appeal to the Information Commissioner for a decision on; 1. Whether we have responded to your request for information in accordance with Part 2 of the Freedom of Information Act 2015; or 2. Whether we are justified in refusing to give you the information requested.
In response to an application for review, the Information Commissioner may, at any time, attempt to resolve a matter by negotiation, conciliation, mediation or another form of alternative dispute resolution and will have regard to any outcome of this in making any subsequent decision. More detailed information on your right to a review can be found on the Information Commissioner’s website at www.inforights.im. Should you have any queries concerning this letter, please do not hesitate to contact me. Further information about freedom of information requests can be found at www.gov.im/foi.

I will now close your request as of this date.

Robert Mukiibi