Employment Agencies List and Enforcement

Summary

The request sought a list of registered employment agencies and details of enforcement actions over the last five years. The Department for Enterprise disclosed a list of 24 licensed agencies and provided summaries of six specific enforcement cases or investigations.

Key Facts

• 24 employment agencies and businesses were licensed as of 29 April 2024.
• Six enforcement actions or investigations were recorded in the five years leading up to April 2024.
• One case from June 2020 was dropped due to a lack of evidence.
• A complaint in December 2023 revealed the entity in question did not require a license.
• Several cases from 2023 and 2024 remain pending or under investigation.

Data Disclosed

• 2024-04-30
• 2024-05-29
• 29th April
• 24
• 5 years
• Jun-20
• Dec-23
• Feb-23
• Oct-23
• Jun-23
• Apr-24
• 4.5 hours
• 3825379

Original Request

Please provide a copy of the full list of Employment agencies and businesses currently registered with the Department. For each of the last 5 years has there been any enforcement action (including investigations) undertaken by the Department against any registered or registered agency /business and provide details of the action taken and outcome.

Data Tables (10)

Full Response Text

Freedom of Information Co-ordinator 1st Floor, St Georges Court Upper Church Street, Douglas Isle of Man IM1 1EX

Telephone: (01624 686400) Website: https://www.iomdfenterprise.im/

Our ref: 3825379 25 May 2024

Dear ###

We write further to your request, received 30 April 2024, which states:

"Please provide a copy of the full list of Employment agencies and businesses currently registered with the Department.

For each of the last 5 years has there been any enforcement action (including investigations) undertaken by the Department against any registered or registered agency /business and provide details of the action taken and outcome."

Our response to your request is as follows:

The Employment Agencies and Employment Businesses licenced as at 29th April are:

• 227 - Solasta Ltd (formerly Global People Solutions Limited) • 259 Staff4U Limited • 131 Harding Lewis Limited - Atla Accountancy Services Limited • 260 Right Fit Recruitment Ltd • 240 SolutionsHub Recruitment Limited • 258 Rickard Recruitment Ltd • 37 Ability Plus Limited • 220 Staff On Standby Limited • 239 Van Kaizen Limited • 222 Recruitment Works • 146 Ambitions Limited • 44 PwC Administration Limited • 108 Paragon (Human Resources & Recruitment) Limited • 241 Triumph Recruitment • 76 Search & Select Offshore Limited • 110 Orchard Recruitment Limited • 196 Link EPL • 194 McKenzie Fox • 262 Bullfinch Isle of Man Limited • 159 Bespoke Recruitment Limited • 238 Itchyfeet Recruitment Agency (IOM) Ltd • 263 CVLocum Limited

• 115 Nampak Technical Services Limited • 265 Virtual Technology Services Ltd

The enforcement actions specific to employment agencies in the 5 years to 29th April are:

• Jun-20 Complex multi-faceted complaint regarding licenced agency. Most was found to be baseless or a misunderstanding, however one issue was identified which the individual failed to provide further information concerning. Case dropped due to lack of evidence.

• Dec-23 Complaint about a non-licensed entity potentially operating as an agency. One this occasion a licence was found not to be required for this body.

• Feb-23 Complaint regarding labour moving from one employment to another. Although this complaint was found to be baseless, it did form the basis for further investigation, which is currently pending further action.

• Oct-23 Series of enforcement visits concerning alleged unregistered employment agency - this case is currently pending.

• Jun-23 Onwards, a series of connected concerns about an entity alleging non-compliance. Evidence has not been identified, however this remains under investigation. Three visits have been made to the place of business, and words of advice given.

• Apr-24 Complaint regarding an agency which did not require licensing. This has been passed to the appropriate authorities.

Please quote the reference number 3825379 in any future communications.

Your right to request a review

If you are unhappy with this response to your freedom of information request, you may ask us to carry out an internal review of the response, by completing a complaint form and submitting it electronically or by delivery/post.

An electronic version of our complaint form can be found by going to our website at https://services.gov.im/freedom-of-information/Review . If you would like a paper version of our complaint form to be sent to you by post, please contact me and I will be happy to arrange for this. Your review request should explain why you are dissatisfied with this response, and should be made as soon as practicable. We will respond as soon as the review has been concluded.

If you are not satisfied with the result of the review, you then have the right to appeal to the Information Commissioner for a decision on;

1. Whether we have responded to your request for information in accordance with Part 2 of the Freedom of Information Act 2015; or
2. Whether we are justified in refusing to give you the information requested.
   In response to an application for review, the Information Commissioner may, at any time, attempt to resolve a matter by negotiation, conciliation, mediation or another form of alternative dispute resolution and will have regard to any outcome of this in making any subsequent decision. More detailed information on your right to a review can be found on the Information Commissioner’s website at www.inforights.im. Should you have any queries concerning this letter, please do not hesitate to contact me. Further information about freedom of information requests can be found at www.gov.im/foi.

I will now close your request as of this date.

This FOI took 4.5 hours to complete.