Private Contract hours/Hope Home Contract

Summary

The request sought names, hourly rates, and payment amounts for private home care providers commissioned by the Department of Health and Social Care. The authority disclosed the names of providers and their weekly hours but withheld specific hourly rates and total payments due to commercial interest exemptions.

Key Facts

• The Home Care Service delivers 700 hours of care per week, supported by 300 hours from private providers.
• Twelve private providers were listed as delivering services as of 4 January 2018.
• Specific hourly rates and total payments for the last three months were withheld under Section 30 of the Freedom of Information Act 2015.
• Hourly rates for standard domiciliary care generally range between £17 and £25.
• The response was issued on 9 January 2018 following a request dated 24 November 2017.

Data Disclosed

• 700 hours
• 300 hours
• 24 November 2017
• 9 January 2018
• 4 January 2018
• £17
• £25
• 66 hours (Manx Homecare)
• 97.5 hours (Adorn)
• Section 30

Exemptions Cited

• Section 30 (qualified exempt information having economy and commercial interests)

Data Tables (1)

Full Response Text

Department of Health and Social Care

Rheynn Slaynt as Kiarail y Theay

Page 1 of 3 FOIA/DHSC/rvsd/01

Chief Executive: Malcolm Couch Freedom of Information Team Department of Health & Social Care Chief Executive’s Office Crookall House Demesne Road Douglas Isle of Man, IM1 3QA Tel: Email: Website: Date: FOI Reference: (01624) 642621 foi.dhsc@gov.im www.gov.im/dhsc 9 January 2018 IM111-468i

Dear
REQUEST UNDER THE FREEDOM OF INFORMATION ACT 2015 (“the Act”) Thank you for your request to the Department of Health and Social Care, dated 24 November 2017 Your request You asked for: The Home Care Service currently delivers 700 hours of care per week and this is supported by 300 hours of commissioned support through flexible funding from private providers.
The above has been lifted from the Hansard of the 21st November. The reference to "Minister is the Hon Kate Beecroft. Question 1: Can you please provide the names of "private providers", the rate per hour the Dept is charged and
Question 2: How much each private provider has received for the last three months. Response to your request We are pleased to be able to provide a response to your request with answers to some of your questions; and while our aim is to provide information whenever possible, in this instance we are unable to provide all of the information you have requested. The reasons and statutory exemption sections are shown as part of the corresponding answers below. Question 1: Can you please provide the names of "private providers", the rate per hour the Dept is charged
Please find the Department’s response to Question 01: The table below lists the names of the providers that have been commissioned through the aforementioned Flexible Funding budget for the purpose of providing spot contracted domiciliary care support as of 4th January 2018.

Page 2 of 3 FOIA/DHSC/rvsd/01 Providers presently delivering a service commissioned through Flexible Funding as of 04/01/2018

Number of present hours commissioned (per week) Number of clients Manx Homecare 66 5 Bespoke Care 17 3 Hope Homecare 61 8 Adorn 97.5 13 Caros Care 8 1 Hadron Ltd (Brookfield) 2 1 Leonard Cheshire Disability 7 1 1st Care at Home 35 4 Able Home Care 3 1 Complete care 3 1 Crossroads 3 1 Kiarail Ghraihagh Domiciliary Support 25 2

While our aim is to provide information whenever possible, in this instance we are unable to provide all the information you have requested in Question 01, relating to the hourly rate, because of an exemption under Section 30 (qualified exempt information having ”economy and commercial interests”) of the Act applies to that information.
Hourly rates for providers range from £17 - £25 per hour for a standard hour of domiciliary care, excluding bank holidays and weekends.
Question 2: How much each private provider has received for the last three months. While our aim is to provide information whenever possible, in this instance we are unable to provide the information you have requested in Question 02, relating to the financial amounts received by each provider in the last three months, because of an exemption under Section 30 (qualified exempt information having ”economy and commercial interests”) of the Act applies to that information.
Your right to request a review

If you are unhappy with this response to your freedom of information request, you may ask us to carry out an internal review of the response, by completing a complaint form and submitting it electronically or by delivery/post to me at DHSC Freedom of Information Team, Department of Health and Social Care, Chief Executive’s Office, Crookall House, Demesne Road, Douglas, Isle of Man, IM1 3QA; Email: Foi.DHSC@gov.im. An electronic version of our complaint form can be found at www.gov.im/foireview.. If you would like a paper version of our complaint form to be sent to you by post, please contact me and I will be happy to arrange for this. Your review request should explain why you are dissatisfied with this response, and should be made as soon as practicable. We will respond as soon as the review has been concluded.

If you are not satisfied with the result of the review, you then have the right to appeal to the Information Commissioner for a decision on;

Page 3 of 3 FOIA/DHSC/rvsd/01 1. Whether we have responded to your request for information in accordance with Part 2 of the Freedom of Information Act 2015; or
2. Whether we are justified in refusing to give you the information requested.

In response to an application for review, the Information Commissioner may, at any time, attempt to resolve a matter by negotiation, conciliation, mediation or another form of alternative dispute resolution and will have regard to any outcome of this in making any subsequent decision.

More detailed information on your right to a review can be found on the Information Commissioner’s website at www.inforights.im/.

Should you have any queries concerning this letter, please do not hesitate to contact me.
Further information about freedom of information requests can be found at
www.gov.im/foi.

Yours sincerely

Freedom of Information Team Department of Health and Social Care