Hope Home Contract

Summary

The requester inquired about extra work and payments made to Manx Cleaners Ltd and Manx Home Care beyond their cleaning contract. The Department of Health and Social Care confirmed that the companies are separately commissioned to provide 66 hours of domiciliary care per week, which is paid for outside the cleaning contract.

Key Facts

• The companies involved are Manx Cleaners Ltd and Manx Cleaners trading as Manx Home Care.
• The original contract with the companies was specifically for cleaning services.
• The Department commissions 66 hours per week of domiciliary care support from Manx Home Care.
• Domiciliary care provision sits outside the remit of the cleaning contract.
• Manx Home Care is paid separately for any other services commissioned by the Department.

Data Disclosed

• 66 hours per week
• 4 January 2018
• 24 November 2017
• 9th January 2018
• 2017-12-18
• 2018-01-09

Data Tables (1)

Full Response Text

Department of Health and Social Care

Rheynn Slaynt as Kiarail y Theay

Page 1 of 3 FOIA/DHSC/rvsd/01

Chief Executive: Malcolm Couch Freedom of Information Team Department of Health & Social Care Chief Executive’s Office Crookall House Demesne Road Douglas Isle of Man, IM1 3QA Tel: Email: Website: Date: FOI Reference: (01624) 642621 foi.dhsc@gov.im www.gov.im/dhsc 9th January 2018 IM111-435i

Dear
REQUEST UNDER THE FREEDOM OF INFORMATION ACT 2015 (“the Act”) Thank you for your request to the Department of Health and Social Care, dated 24 November 2017

Your request

You asked for:

Question 01: “Can you advise of any extra work that Hope Home are requested to carry out not provided in the Contract/tender. I had understood the contract was only for cleaning, can you confirm this has been the case?”

After seeking clarification you confirmed that the name of the companies are Manx Cleaners Ltd and Manx Cleaners trading as Manx Home Care.

Question 02: “Can you confirm if any monies paid to hope home than the tender in the name of hope home?”

After seeking clarification you confirmed that the name of the companies are Manx Cleaners Ltd and Manx Cleaners trading as Manx Home Care.

Response to your request

We are pleased to be able to provide a response to your request with answers to your questions:

Question 01: Can you advise of any extra work that Manx Cleaners Ltd and Manx Cleaners trading as Manx Home Care are requested to carry out not provided in the Contract/tender. I had understood the contract was only for cleaning, can you confirm this has been the case?

Page 2 of 3 FOIA/DHSC/rvsd/01 Please find the Department’s response to Question 01:

The Department of Health and Social Care commission a range of providers to deliver bespoke packages of domiciliary care. As of 4 January 2018, the Department commissions 66 hours per week of Domiciliary care support from Manx Home Care.

The provision of domiciliary care sits outside the remit of any other contract, including the contract the Department held with Manx Home Care to provide cleaning services.

Question 02: Can you confirm if any monies paid to Manx Cleaners Ltd and Manx
Cleaners trading as Manx Home Care than the tender in the name of hope home?

Please find the Department’s response to Question 02:

Manx Home Care is paid for any other services that they are commissioned to provide by the Department of Health and Social Care.

Your right to request a review

If you are unhappy with this response to your freedom of information request, you may ask us to carry out an internal review of the response, by completing a complaint form and submitting it electronically or by delivery/post to me at DHSC Freedom of Information Team, Department of Health and Social Care, Chief Executive’s Office, Crookall House, Demesne Road, Douglas, Isle of Man, IM1 3QA; Email: Foi.DHSC@gov.im. An electronic version of our complaint form can be found at www.gov.im/foireview.. If you would like a paper version of our complaint form to be sent to you by post, please contact me and I will be happy to arrange for this. Your review request should explain why you are dissatisfied with this response, and should be made as soon as practicable. We will respond as soon as the review has been concluded.

If you are not satisfied with the result of the review, you then have the right to appeal to the Information Commissioner for a decision on;

1. Whether we have responded to your request for information in accordance with Part 2 of the Freedom of Information Act 2015; or
2. Whether we are justified in refusing to give you the information requested.

In response to an application for review, the Information Commissioner may, at any time, attempt to resolve a matter by negotiation, conciliation, mediation or another form of alternative dispute resolution and will have regard to any outcome of this in making any subsequent decision.

More detailed information on your right to a review can be found on the Information Commissioner’s website at www.inforights.im/.

Should you have any queries concerning this letter, please do not hesitate to contact me.
Further information about freedom of information requests can be found at
www.gov.im/foi.

Yours sincerely

Page 3 of 3 FOIA/DHSC/rvsd/01

Freedom of Information Team Department of Health and Social Care