Dental Services

Summary

The Department of Health and Social Care responded to a request for data on NHS dental services, providing specific UDA contract figures for 2017-2018 and achievement rates for 2016-2017, while directing the requester to previous FOI responses for historical data from 2014-2016.

Key Facts

• The average value of a Unit of Dental Activity (UDA) on the Isle of Man is £27.31.
• Information for years 2014-2016 regarding completed UDAs and funds recovered was deemed already reasonably accessible via previous FOI responses.
• A table of contracted UDAs for the 2017-2018 period was provided for 11 individual dental practices.
• UDA achievement percentages for the 2016-2017 year ranged from 69% to 115% across different practices.
• The response was issued on 18 November 2017 under the Freedom of Information Act 2015.

Data Disclosed

• £27.31
• 2017-10-30
• 2017-11-18
• 2014-2017
• 2016-2017
• 21,321.00
• 7,000.00
• 14,800.00
• 21,100.00
• 20,000.00
• 18,000.00
• 750.00
• 18,500.00
• 2,608.00
• 12,000.00
• 6,000.00
• 100%
• 102%
• 96%
• 95%
• 69%
• 93%
• 115%

Exemptions Cited

• Section 20 of the Freedom of Information Act 2015 (Information already reasonably accessible)

Data Tables (2)

Full Response Text

Department of Health and Social Care

Rheynn Slaynt as Kiarail y Theay

Page 1 of 4 FOIA/DHSC/rvsd/01

Chief Executive: Malcolm Couch By email:
Freedom of Information Team Department of Health & Social Care Chief Executive’s Office Crookall House Demesne Road Douglas Isle of Man, IM1 3QA Tel: Email: Website: Date: FOI Reference: (01624) 642621 foi.dhsc@gov.im www.gov.im/dhsc 18 November 2017 IM108-739i

Dear
REQUEST UNDER THE FREEDOM OF INFORMATION ACT 2015 (“the Act”) Thank you for your request to the Department of Health and Social Care, dated 30 October 2017

Your request You asked for: Relating to provision of NHS dental services on the Isle of Man: Question 01: The total number of units of dental activity (UDAs) contracted in total across the Isle of Man. Question 02: Number of UDAs for each individual dental practice/provider Question 03: Average value of UDAs on the Isle of Man Question 04: For the years 2014-2017; the number of completed UDAs for each practice. ie percentage of the contract value of UDAs successfully completed by individual practices. Question 05: Percentage of funds recovered by the department of health from each dental provider, for each year from 2014, for uncompleted contracts, ie where the total number of contracted UDAs has not been achieved, what percentage has been reclaimed by the department Question 06: What funds have been withheld to make up for any failure to reach UDA targets (Clawback) generally across NHS dental providers on the Isle of Man

Page 2 of 4 FOIA/DHSC/rvsd/01 Response to your request We are pleased to be able to provide a response to your request with answers to some of your questions; while our aim is to provide information whenever possible, in this instance we are unable to provide some of the information you have requested; the reasons are shown as part of the corresponding answers below. Question 01: The total number of units of dental activity (UDAs) contracted in total across the Isle of Man. While our aim is to provide information whenever possible, under section 20 of the Act, we are not required to provide information in response to a request if it is already reasonably accessible to you, whether free of charge or on payment of a fee. All of the information that you have requested in Question 01 is available from www.gov.im/media/1356831/dhsc-orthodontists-units-of-orthodontic-activity-and- community-dental-services.pdf as the response to a previous Freedom of Information (IM84-057i) provided on 19-May-2017 Question 02: Number of UDAs for each individual dental practice/provider In response to Question 02, please see the table below for the total number of UDAs contracted this year: Dental Provider Dental Practice Contracte d UDAs 2017- 2018 Tsivos & Loli Port Erin Dental Practice, Port Erin 21,321.00 Tsivos & Loli The Square, Douglas 7,000.00 Sanet Du Toit Thie Roisen, Port Erin 14,800.00 JH Van Rooyen & A Lewis 65 Woodbourne Road, Douglas 21,100.00 JH Van Rooyen & D Hennig Westview, Douglas 20,000.00 A Vogelzang Regent Dental Care - Peel 18,000.00 Tracey Bell The Tracey Bell Clinic, Douglas 750.00 Ravat & Ray Dental Care Off Ballerkermeen Road,Douglas 18,500.00 Thanos Karezis Grove Mount Dental Practice, Ramsey 2,608.00 Pip Dhariwal Smile Dental Care, Ramsey 12,000.00 ADP Limited Avondale Dental Practice, Onchan 6,000.00

You may also find it helpful to see previous years UDAs as provided here: www.gov.im/media/1356831/dhsc-orthodontists-units-of-orthodontic-activity-and- community-dental-services.pdf as the response to a previous Freedom of Information (IM84-057i) provided on 19-May-2017 Question 03: Average value of UDAs on the Isle of Man In response to Question 03, the average UDA value is £27.31.

Page 3 of 4 FOIA/DHSC/rvsd/01 Question 04: For the years 2014-2017; the number of completed UDAs for each practice. ie percentage of the contract value of UDAs successfully completed by individual practices. In response to Question 04, please find the number of completed UDAs for the year 2016-17 in the table below:
Provider Practice Contract UDA Achievement 2016-2017 65 Woodbourne Road 100% Avondale 102% Grove Mount 96% Port Erin/The Square 95% Ravat & Ray 69% Smile 93% Thie Roisen 100% Tracey Bell 115% Westview, Douglas 96%

While our aim is to provide information whenever possible, under section 20 of the Act, we are not required to provide information in response to a request if it is already reasonably accessible to you, whether free of charge or on payment of a fee. The remaining years of information that you have requested in Question 04 is available from www.gov.im/media/1356121/20170407-foi-im80-893i-response-ltr- anon.pdf as the response to a previous Freedom of Information (IM80-893i) provided on 07-Apr-2017 Question 05: Percentage of funds recovered by the department of health from each dental provider, for each year from 2014, for uncompleted contracts, ie where the total number of contracted UDAs has not been achieved, what percentage has been reclaimed by the department While our aim is to provide information whenever possible, under section 20 of the Act, we are not required to provide information in response to a request if it is already reasonably accessible to you, whether free of charge or on payment of a fee. All of the information that you have requested in Question 05 is available from www.gov.im/about-the-government/freedom-of-information/freedom-of-information- responses as the response to a previous Freedom of Information (IM107-848i “Units of Dental Activity (UDAs) and Units of Orthodontic Activity (UOAs)”) provided on 17 November 2017. Question 06: What funds have been withheld to make up for any failure to reach UDA targets (Clawback) generally across NHS dental providers on the Isle of Man In response to Question 06, in the year 2016-2017 (the last full financial year) no funds were withheld as ‘clawback’.

Page 4 of 4 FOIA/DHSC/rvsd/01 Your right to request a review
If you are unhappy with this response to your Freedom of Information request, you may ask us to carry out an internal review of the response, by completing a complaint form and submitting it electronically or by delivery/post to the FOI Co-ordinator, Department of Health & Social Care, Chief Executive’s Officer, Crookall House, Demesne Road, Douglas, Isle of Man, IM1 3QA. An electronic version and paper version of our complaint form can be found by going to our website www.gov.im/about-the-government/freedom-of-information/how-to- make-a-freedom-of-information-request/ . Your review request should explain why you are dissatisfied with this response, and should be made as soon as practicable. We will respond as soon as the review has been concluded.
If you are not satisfied with the result of the review, you then have the right to appeal to the Information Commissioner for a decision on:

1. Whether we have responded to your request for information in accordance with Part 2 of the Freedom of Information Act; or
2. Whether we are justified in refusing to give you the information requested.
   In response to an application for review, the Information Commissioner may, at any time, attempt to resolve a matter by negotiation, conciliation, mediation or another form of alternative dispute resolution and will have regard to any outcome of this in making any subsequent decision.
   Further information about Freedom of Information requests can be found on the Information Commissioner’s website at: www.inforights.im/information-centre/freedom-of-information. Should you have any queries concerning this letter, please do not hesitate to contact us. Yours Sincerely

Freedom of Information Team Department of Health and Social Care