MH Admin review

Summary

The requester asked for the 2015/16 administrative support review report for the Mental Health Directorate at Noble Hospital. The Department of Health and Social Care released the full report but redacted personal data under Section 25 of the Freedom of Information Act 2015.

Key Facts

• The review was commissioned by the Mental Health Service in 2016 and conducted by Gaye Miller in November 2016.
• Personal data was removed from the released document in accordance with Section 25 exemptions.
• A recommendation to recruit a Clinical Administration Manager has been progressed with a post currently advertised.
• The Mental Health Management Board has not yet agreed on which recommendations to take forward pending further evidence.
• The response was issued on 18 September 2017 with FOI reference IM99-803i.

Data Disclosed

• 2015/16
• 2016
• November 2016
• 21 July 2017
• 18 September 2017
• IM99-803i
• Section 25
• 31 pages

Exemptions Cited

• Section 25, Absolutely Exempt Personal Information

Data Tables (1)

Full Response Text

Department of Health and Social Care

Rheynn Slaynt as Kiarail y Theay

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Chief Executive: Malcolm Couch

By email:

Freedom of Information Team Department of Health & Social Care Chief Executive’s Office Crookall House Demesne Road Douglas Isle of Man, IM1 3QA Tel: Email: Website: Date: FOI Reference: (01624) 642621 foi.dhsc@gov.im www.gov.im/dhsc 18 September 2017 IM99-803i

Dear

REQUEST UNDER THE FREEDOM OF INFORMATION ACT 2015 (“the Act”) Thank you for your request to the Department of Health and Social Care, dated 21 July 2017

Your request You asked for: Question 01: “I would please like the details (preferably the report itself) of the recent review of the administrative/secretarial support undertaken at the Directorate of Mental Health, Noble Hospital (Ballamona?). I believe this review was undertaken in 2015 or 2016.” Response to your request We are pleased to be able to provide a response to your request. While our aim is to provide information whenever possible, in this instance the Department of Health and Social Care (“the Department”) has had to make some redactions to the document requested. The reasons and exemptions for this are detailed below: Question 01: A copy of the 2015/16 Mental Health Directorate Administrative/Secretarial Support Review
Please find, as requested, a copy of the full administrative review report commissioned by the Mental Health Service in 2016 in Appendix 01. The review was conducted and report produced by Gaye Miller in November 2016. We have removed references to personal data as per the exemption under Section 25, Absolutely Exempt Personal Information and have marked these on the document.

The Mental Health Service Senior Management Team, with support of the Mental Health Management Board have commissioned an individual to further work on this report with a view to providing evidence in the form of data to support some of the recommendations. One of the recommendations, recruitment to a Clinical Administration Manager has been progressed; a post is currently out to advert.

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It is important to note that the Board have not yet agreed which recommendations will be taken forward; these decisions will be made after the work has been done to provide an evidence-base.
Your right to request a review
If you are unhappy with this response to your Freedom of Information request, you may ask us to carry out an internal review of the response, by completing a complaint form and submitting it electronically or by delivery/post to the FOI Co-ordinator, Department of Health & Social Care, Chief Executive’s Officer, Crookall House, Demesne Road, Douglas, Isle of Man, IM1 3QA. An electronic version and paper version of our complaint form can be found by going to our website www.gov.im/about-the-government/freedom-of-information/how-to- make-a-freedom-of-information-request/ .
Your review request should explain why you are dissatisfied with this response, and should be made as soon as practicable. We will respond as soon as the review has been concluded.
If you are not satisfied with the result of the review, you then have the right to appeal to the Information Commissioner for a decision on:

1. Whether we have responded to your request for information in accordance with Part 2 of the Freedom of Information Act; or
2. Whether we are justified in refusing to give you the information requested.
   In response to an application for review, the Information Commissioner may, at any time, attempt to resolve a matter by negotiation, conciliation, mediation or another form of alternative dispute resolution and will have regard to any outcome of this in making any subsequent decision.
   Further information about Freedom of Information requests can be found on the Information Commissioner’s website at: www.inforights.im/information-centre/freedom-of-information. Should you have any queries concerning this letter, please do not hesitate to contact us. Yours Sincerely

Freedom of Information Team Department of Health and Social Care

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