Job grades in Payroll

Summary

The requester asked for job role grades containing 'customer service' in the Payroll team and which grades were included in the original business case. The Cabinet Office confirmed that Executive Officer (EO) and Administrative Officer (AO) grades hold these titles and were included in the business case.

Key Facts

• Two job role grades, EO and AO, have 'Customer Service' in their job titles within the Payroll team.
• EO and AO grades were included in the original business case for customer service positions in Payroll.
• The request was received on 6 September 2022 and responded to on 21 September 2022.
• The responding authority is the Cabinet Office of the Isle of Man.
• The outcome of the request was that all information was sent.

Data Disclosed

• 2610489
• 2022-09-06
• 2022-09-21
• 2
• 1
• EO
• AO

Original Request

What job role grades (EO, AO, AA) have a job title with 'customer service' in, in Payroll. Which job role grades were included in the original business case for the customer service team in Payroll?

Data Tables (1)

Full Response Text

Government Office Douglas Isle of Man IM1 3PN Telephone: (+44) 01624 686244 Website: www.gov.im/co

Our ref: 2610489 21 September 2022

Dear ###

We write further to your request which was received on 6 September 2022 and which states:

"What job role grades (EO, AO, AA) have a job title with 'customer service' in, in Payroll. Which job role grades were included in the original business case for the customer service team in Payroll?"

There are two job role grades, EO (Executive Officer) and AO (Administrative Officer) with ‘Customer Service’ in their job title in the payroll team. EO and AO grades were included in the business case for customer service positions in the payroll team. Please quote the reference number 2610489 in any future communications.

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Yours sincerely