case management system

Summary

The request sought details on digital systems used by the Attorney General's Chambers civil litigation team for case management. The authority disclosed a list of specific software applications including Prescient+, Egress, Microsoft Office Suite, Lexis/Nexis, Westlaw, and BigHand.

Key Facts

• The civil litigation division uses Prescient+ for case, practice, and document management.
• Egress is utilized as an email encryption system.
• Lexis/Nexis and Westlaw are used as online electronic library systems.
• BigHand is the digital dictation software employed by the division.
• The team has limited access to secure systems operated by Manx Care and the Companies Registry.

Data Disclosed

• 2490245
• 2022-06-14
• 2022-08-09
• 27 June 2022
• 2nd floor
• IM1 1AE
• (01624) 685452

Original Request

What digital systems are used by the civil litigation team to specifically support case management, for example, just lists and documents and macros in Microsoft Word and Microsoft Excel with emails via Microsoft Outlook and labour/disbursements in Microsoft Dynamics or more specialist software or cloud system such as the Egress email management system, a timesheet system, a billable hours management system, legal support systems such as the UK Police National Legislation Database or Nexis Lexis etc, an ediscovery system, an evidence timeline system, etc.

Data Tables (1)

Full Response Text

Attorney General's Chambers 2nd floor Belgravia House Circular Road, Douglas Isle of Man, IM1 1AE Telephone: (01624) 685452 E-mail: attgen@gov.im

Our ref: 2490245 27 June 2022

Dear ###

We write further to your request which was received on 14 June 2022 and which states:

"What digital systems are used by the civil litigation team to specifically support case management, for example, just lists and documents and macros in Microsoft Word and Microsoft Excel with emails via Microsoft Outlook and labour/disbursements in Microsoft Dynamics or more specialist software or cloud system such as the Egress email management system, a timesheet system, a billable hours management system, legal support systems such as the UK Police National Legislation Database or Nexis Lexis etc, an ediscovery system, an evidence timeline system, etc."

Our response to your request is as follows: The civil litigation division within the Attorney General’s Chambers utilise the following software applications to manage their matters: • Prescient+ - case/practice/document management system • Egress – email encryption system • Microsoft Office Suite • Lexis/Nexis and Westlaw – online electronic library systems • ‘BigHand’ – digital dictation software The division also has limited access to a small number of secure systems operated by Manx Care; beyond-public access to the Companies Registry facilities; and use other publicly available resources as appropriate, eg www.legislation.gov.im – Isle of Man Government online legislation.

Please quote the reference number 2490245 in any future communications.

Your right to request a review

If you are unhappy with this response to your freedom of information request, you may ask us to carry out an internal review of the response, by completing a complaint form and submitting it electronically or by delivery/post.

An electronic version of our complaint form can be found by going to our website at https://services.gov.im/freedom-of-information/Review . If you would like a paper version of our complaint form to be sent to you by post, please contact me and I will

be happy to arrange for this. Your review request should explain why you are dissatisfied with this response, and should be made as soon as practicable. We will respond as soon as the review has been concluded.

If you are not satisfied with the result of the review, you then have the right to appeal to the Information Commissioner for a decision on; 1. Whether we have responded to your request for information in accordance with Part 2 of the Freedom of Information Act 2015; or 2. Whether we are justified in refusing to give you the information requested.
In response to an application for review, the Information Commissioner may, at any time, attempt to resolve a matter by negotiation, conciliation, mediation or another form of alternative dispute resolution and will have regard to any outcome of this in making any subsequent decision. More detailed information on your right to a review can be found on the Information Commissioner’s website at www.inforights.im. Should you have any queries concerning this letter, please do not hesitate to contact me. Further information about freedom of information requests can be found at www.gov.im/foi.

I will now close your request as of this date.