responses to the whistleblowing policy public consultation

AuthorityCabinet Office
Date received2021-12-24
OutcomeAll information sent
Outcome date2022-01-28
Case ID2162121

Summary

The request sought all public responses to the Cabinet Office's whistleblowing policy consultation and an indication of whether suggestions were accepted. The authority disclosed all information, providing a detailed table of comments from various respondents alongside the official responses and policy amendments made.

Key Facts

  • The Cabinet Office received responses from Government employees, organizations, and individuals regarding the 2021 Whistleblowing Policy.
  • One specific suggestion to broaden the definition of protected disclosures to include 'vulnerable children and adults in care, including day care' was accepted and the policy was amended.
  • A respondent requested the removal of their specific response (Response #7) from the consultation record, which was honored.
  • The authority clarified that inappropriate manager behavior causing stress is better handled via Fairness at Work or disciplinary procedures rather than the whistleblowing policy.
  • Concerns were raised about the fear of whistleblowing in a small island community and the lack of independent investigations.

Data Disclosed

  • 2021-12-24
  • 2022-01-28
  • 19 pages
  • 2 documents
  • Section 8
  • Section 11
  • Section 5
  • Para 4(b)
  • 4/4
  • 2/4
  • 3/4

Original Request

As per UK ICO explanatory notes: "A further example of private information that is caught by the Act is comments received by a public authority from a private individual that relates to a consultation exercise conducted by that public authority." Please supply a copy of all responses to the whistleblowing policy public consultation. Please indicate if each response was accepted either in full or in part (either supported the draft whistleblowing policy or democratically swayed the department to amend the draft whistleblowing policy) or not accepted.

Data Tables (17)

Gov Employee Responding on behalf of an Organisation Organisation name (if response on behalf of) Department (if within Government) Section Number Whistleblowing: Comments OHR Comments Number of questions answered
Yes No Not Specified DOI The whistleblowing policy should apply to MHKs and MLCs as well. If a Minister of a Department lies to Tynwald, is this captured by this whistleblowing policy? Can an employee of that Department whistleblow against the Minister to reveal that they have outright lied to avoid negative publicity? Para 4(b) covers this point
Yes No Not Specified DOI It is good to see a clear distinction between what is and what is not covered, together with guidance of which other procedures should apply. It would be useful to see where smoking in a building / department vehicle falls between illegal (whistleblowing) and breaking rules (Fairness at work / grievance). This has been the most common issue I have had to deal with Where a legal obligation is breached, the Whisltleblowing Policy can be applied. 4/4
Unknown No Not Specified Not Specified Could the protected disclosure 'danger to health' to an employee include mental health? Eg If a certain manager caused several employees to suffer from stress/depression because of their inappropriate behaviour Whilst inappropriate behaviour of a manager could constitute a danger to health and be covered by the policy, it is more appropriate for inappropriate behaviour to be managed either via the Fairness at Work Policy or via disciplinary procedures.
Unknown No Not Specified Not Specified Seems a colossal waste of time and energy on revising and extending something that is already in place. I am not aware of any issues that have been caused or raised with the current policy. A Select Committee of Tynwald recommended that the policy be revised and Tynwald approved the recommendation. 2/4
Section 8 -Examples of Protected Disclosures (page 6) c) physical and emotional abuse of prisoners, children or the elderly in care Wouldn't this be better worded to say 'vulnerable children and adults in care, including day care'? I know this is just an example, but this example is too narrow and people may read this to mean they won't be covered by the policy if they make a disclosure concerning an adult with learning disabilities in care or day care, which may put them off making a disclosure. Policy amended as suggested to "vulnerable children and adults in care, including day care"
Section 11 - Confidentiality (page 7) Why does the whistleblower have to request their identity be kept confidential? FROM THE POLICY: "Wherever possible, and where requested, the identity of a whistleblower will be kept confidential for as long as they so wish or until such time as there is an overriding reason why identity should be disclosed." Surely their identity should be kept confidential as standard, with a warning here in the policy that it may disclosed at their request or if there is an overriding reason why their identity should be disclosed. Wording added here with some examples of what an overriding reason may be would be helpful too. This would help the Anonymity section be accepted more readily if the Confidentiality section was worded better. Whistleblowers frequently have no objection to their identity being known. By requiring those that do not to request confidentiality, ensures that the Designated Manager understands this from the outset and progress the case accordingly. Examples of overriding reasons are given in the third para of Section 11.
Yes No Not Specified DOI n/a No feedback provided 4/4
n/a n/a n/a n/a n/a n/a Response # 7 removed from consultation at request of respondent
unknown No Not Specified Not Specified General Well-being and safety of the whistleblower needs to be guarantee in order to protect and encourage reporting. In an island this small, there is significant fear in staff to whistle blow. Staff who whistle blow frequently met with lack of independent investigation, no action being taken, including the whistleblower, instead they are met with hostility of the organisation/ employer whom they are reporting concerns against. There are also incidence whereby the whistle blower ended up leaving the job as a result of incrimination and no longer able to take up other employment fairly due to ‘damaging reports’ towards the whistle blower. The revised policy includes a series of commitments at Section 5, which Government expects all employees to follow. If there are cases where those commitments are not followed, procedures exist (e.g. discipline) to deal with them. 3/4
Yes Yes IOMG DOI n/a No feedback provided 2/4
Yes No Not Specified DESC n/a No feedback provided 3/4
Yes No Not Specified MLC Title Page Suggest using images which empower the person 'on the shop floor'; give the impression that management are keen to listen and which dispel negative connotations around concept of whistleblowing. I can see that the people looking upwards gives the impression that 'management' are listening. But does it increase the feeling that management are a long way away? Can't see relevance of a bank note. Maybe have a shot of manager (looking happy and open) listening to an officer? Agree that images on title page should be updated The committment to provide feedback to the whistleblower is covered by 2(b) and part two (2.5), but agree to add a new 5(h) confirming that the whistlebower will be notified of the outcome of the investigation. On Page 7, Section 8, agree to replace first sentence with "Concerns which should be raised under this policy, and the list is not exhaustive, are where any of the following has, may be or is likley to happen" 4/4
Section 2 - Policy Aims (Page 4) Policy aims are very positive and reflect govt's commitment to supporting a whistleblower, if they're dissatisfied with responses received and also support to the employee about whom the concern is raised. Good, clear explanation of what whistleblowing actually is. Noted
Section 5 - Government’s Expectation and Commitment to Action (page 5) I like the outlining of employees' / govt's commitments. Do we need something under ' the Govt commits to...' section which states that Govt commits to feeding back to the whistleblower the outcome of any investigation regarding the concern which they raised in the first place? Agreed - Section 5 amended to include point (h) stating this
Section 8 -Examples of Protected Disclosures (page 6) I think we need a clearer explanation that the list is not finite. By saying 'may be reported' makes it sound like these are the only things which may be reported. Section 8 states that list is not exhaustive
Appendix 1 Section 1.2 Describing your concerns (Page 9) para 2 – insert 'from a designated' End of item 1.2 – I think it's better to say that the earlier something is raised, the more the public can be protected, rather than 'negative impact on Govt'! Agreed - policy amended
Appendix 1 Section 1.4 Reportimng your concerns (Page 10) If allegations are made to these various people eg Audit Advisory, PSC etc.....do we have a pathway in place for these allegations to be collated and sent somewhere in the short term? Later, it's explained that they will go to the PSC but I think we need assurance at this point too. Addressed at 3.7 in policy, will be made clear in rollout of revised policy.
Appendix 1 Part 4 - Relationship with other procedures (Page 17) I like the explanation of other Procedures – useful. Noted
Annex A (Page 18) I think we need to make clear here that Treasury Audit Advisory can give advice to staff from any department. Some people might think they only deal with financial matters. Footnote added in policy
Annex B - Definitions and Glossary (page 19) Glossary of Terms – very useful.
No No Not Specified Not Specified General I don't trust the fox to police the foxes. Comment noted. However, as agreed by Tynwald, the Tynwald Auditor General will monitor compliance . 4/4
Section 5 - Government’s Expectation and Commitment to Action (page 5) Under "the Government Commits to:" "b) investigating instances of alleged wrongdoing and assisting police and other appropriate authorities in any subsequent action;" amend to read as b) investigating instances of alleged wrongdoing in accordance with the relevant procedure and assisting police and other appropriate authorities in any subsequent action; Policy amended
Section 5 - Government’s Expectation and Commitment to Action (page 5) "Re c) taking action against any employees involved in wrongdoing;" Required "action" should be not be committed to in this procedure but rather should be simply considered as appropriate. It would be better to commit to following appropriate procedures. Section 5 lays out commitment. The commitment to take action is clear, as to the extent of the action, this will depend on individual circumstances.
Section 6 - Statutory Rights and Obligations (page 6) "d) Disclosure of information by an employee is not a qualifying disclosure if in making it he or she commits an offence (e.g. if the disclosure is prohibited under official secrets legislation)." Presumably those who operate under such legislation are aware of it within that. I think it would be better to leave it as referred to within the legislation which prohibits it as inclusion here may serve to discourage good faith disclosures through nervousness about the legislative position Individuals are encouraged to take advice from various sources - see Annex C. Wording of section 6 is in line with other public sector Whistleblowing Policies
Appendix 1 (page 9) We would hope to see a commitment to equality principles throughout this procedure and scope for reasonable adjustments to be made throughout wherever appropriate. Section 5 P5 to be amended to reflect this
Appendix 1 Section 1.2 - Describing your concerns (page 9) Policy amended
No Yes Association of School and College Leaders N/A Appendix 1 Section 1.2 - Describing your concerns (page 9) "You may discuss your concern with a work colleague, who may also have knowledge of the matters you wish to raise, and you may consider making a joint disclosure. The earlier you express your concerns, the easier it will be to take action and to minimise any negative impact on the Government." This implies that negative impact on the government is the main priority. The language could be improved to make clear that the aim is to avoid any negative impact on any parties Policy amended Responded by email
Appendix 1 Section 1.4 - Reporting your concerns (page 10) "a) Designated Whistleblowing Officer within your Department, Division, Board or Office (See Annex D);" Please add "some other person to whom it is reasonable to disclose" Policy advises prescribed person
Appendix 1 Section 1.4 - Reporting your concerns (page 10) "If your concerns are made in good faith but cannot be confirmed by an investigation, no action will be taken against you. However, if you raise a matter you know to be false and/or where you commit or attempt to commit a criminal offence contrary to the Employment Act 2006 , the Official Secrets Act 1911 (an Act of Parliament) or the Bribery Act 2013, appropriate action may be taken against you." Amend last sentence to read as: "may be investigated in accordance with the relevant policy or procedure" Wording is "definitive action", softened with the word "appropriate".
"At all stages of the formal procedure you have the right, if you so wish, to be accompanied by a trade union/professional association representative or a work colleague." Please can timescales be provided to make clear that additional time will be available to accommodate this. Prescriptive timescales can limit flexibility. As soon as practicable. See section 2.4 and 3.3 Existing wording gives greater flexibility. Each case has to be considered on its merits.
A standard minimum benchmark would be at least 5 days notice of the original meeting, with an additional up to 5 days to accommodate TU companion availability Policy amended. Additional wording at 2.2 regarding meetings
Appendix 1 Section 2.2 - Formal Disclosure (page 11) "You will be reassured about protection from possible reprisals or victimisation and you will also be asked whether or not you wish to make a formal statement. In either case, a brief summary of the interview will be recorded, which will be agreed by both you and the Designated Manager and a copy given to you for your records." In writing? Audio? How quickly will this be made available Reassurance will be given verbally and then in writing as per policy - Appendix 1, Section 2.2 Within 10 working days as per 2.4
Appendix 1 Section 3.1 - Introduction (page 14) "The Designated Manager has overall responsibility for the management of a disclosure and in particular, must:" Please add "inform the employee of their right to be accompanied by a TU representative at all stages" Right to be accompanied included at 2.2 Sections 3.1 outline role of designated manager amended to include Trade Union representation
No No n/a n/a General Comment What about the Private Sector? Whistlebowing legislation applies equally to private sector as to public sector. This policy is for Government employers/employees. Private sector employers are responsible for their own policies. 4/4
The aim to ENCOURAGE whistleblowing (2a) as a way of 'putting organisations on notice of risk' (3) does not match the commitments which are about the protection of the whistleblower and actions to be taken following whistleblowing. There is no indication of how whistleblowers will be 'strongly encouraged' (3) to come forward. The policy specifically encourages whistleblowing within the policy aims and principles on page 4
Unknown No n/a n/a Section 2 - Policy Aims (page 4) Policy aims to: enable and encourage employees to identify and report concerns or wrongdoing Government commits to: a) ensuring all employees are aware of and trained in the requirements of this policy; b) investigating instances of alleged wrongdoing and assisting police and other appropriate authorities in any subsequent action; c)taking action against any employees involved in wrongdoing; d)ensuring that employees who blow the whistle in good faith are not victimised and that any instances of victimisation are taken seriously and managed accordingly; e)taking all reasonable steps to maintain the confidentiality of the whistleblower (where requested), unless required by law to break confidentiality or where it is not practical to do so (see Paragraph10below); f)treating all protected disclosures consistently and fairly; and g) ensuring that, where possible, any opportunities to improve practices and outcomes in future are taken. 4/4
The updated policy and procedure does NOT include provision for encouraging whistleblowers to come forward. The policy outlines what steps will be taken to support whistle blower. It is hoped that the simplification of wording and intended flow chart at the back of the policy will make it easier for individuals to follow and thus encourage whistleblowers to come forward.
Section 8 -Examples of Protected Disclosures (page 6) Section 8 does not include physical or emotional abuse of anyone other than 'prisoners, children or the elderly in care'. All cases of physical or emotional abuse should be included. These behaviours would be addressed through other procedures, see page 8 - Exclusions and part 4 of Whistleblowing Policy
Section 2 - Policy Aims (page 4) In 2 e) support is offered to anyone the subject of a complaint, there is no mention of support for those making disclosures. Agreed - policy amended This is also covered by 2(a) to 2(d) paragraphs 5 and 9
No No n/a n/a Appendix 1, Part 2 (Page 13) P13 final paragraph. This is built in ambiguity? You will notnormally be given a copy of the report? If the government is serious about transparency then surely allowing the person making the disclosure sight of any investigation report will allay any fears of cover- ups. The sentence states that you will not normally be given a copy, what circumstances therefore would you be allowed to see a copy? This whole paragraph should be rewritten to state either that a) you will not be given a copy or b) outline under what circumstances you will be able to see any report. Provision of full report will be on individual circumstances - being prescriptive reduces flexibility 4/4
Yes Yes IOMG Treasury pages 17 & 19 the link to the Fraud Liaison Officers dated back to 2016 and included people who had died, never mind those that had moved on. Note - The links point to a document on the Intranet which provides details of Fraud Liasion Officers, this is not administered by OHR. Internal Audit are in the process of updating the list Responded by email
No No n/a n/a General Response describes repondant's personal experience, which includes personal documentation. Particulay regarding the deletion of information: "In particular, I have covered within my submission, my personal experience of having lost an unfair dismissal claim - which I believe was as a result of my previous employer being able to delete emails related to my whistleblowing and to my removal from my job role. Despite requesting the information on numerous occasions - The Information Commissioner, Manx Industrial Relations, the Financial Services uthority, Tribunal panels and even a High Court were all unable (or unwilling) to safeguard my rights as a data subject and as a whistleblower. As I say, I feel it is important that no whistleblower should ever find themselves in the same situation as I found myself - and I hope lessons can be learned from my experience." Responded by email
MU Yes MU MU Page 22 We have no particular comment to make on the policy other than on page 22 where the cited Designated Whistle Blowing Officer states ‘Risk And Compliance Officer’. This role no longer exists. Could it please be replaced with Board Secretary and Governance Manager? List amended Responded by email
Yes No n/a Home Affairs General Comment I am concerned that the whistleblowing policy and procedures fails to sufficiently recognise the role of whistle blowers. It seems that the protection that they are offered is too limited and they are treated as witnesses to wrong doing. I believe that their role is more a kin to victims who have in someway been negatively impacted upon by wrong doing of a person or persons usually in a more senior and influential position than they are. paragraphs, 2,3,9 and 11 of the policy recognise the need to encourage and support whistleblowers and offer protection as far as the law provides. 4 / 4
Civil servants who behave badly reflect on the whole public service and often”steal” or misuse tax payers funds either directly or by putting organisations at risk of litigation. Rules for civil servants are there to protect the public and breaches of them should be considered very seriously. If rehabilitation of a civil servant is to be attempted the protection of the whistleblower(s) must be paramount there should not be a presumption that they return to their original place of work or role and every effort must be made to avoid re victimisation. New section 2.6 added regarding normalisation of workplace after the event.
I think the policy needs to be revisited to build in additional safeguards for whistleblowers. They are doing a public service and putting themselves at risk for the greater good every effort should be made to encourage whistleblowers to speak out. The policy aims aims to ensure compliance with existing legislation. The Department for Enterprise will be consulting in due course on strengthening the legislation which may include options for proactive protection. If there are any legislative changes in the future, the Isle of Man Government Policy will be updated accordingly. paragraphs, 2,3,9 and 11 of the policy recognise the need to encourage and support whistleblowers and offer protection as far as the law provides.
In general, whistle-blowing actions are complicated and have the capacity to totally undermine the relationships and efficiency of the a work place irrespective of the outcome. Indeed outcomes themselves are seldom clear cut and whether or not thresholds for further action disciplinary or under capability procedures are reached such processes seldom completely resolve the initially identified issue.
No No n/a n/a General Comment The damage to relationships should not be underestimated, however government should generally be encouraging all staff of whatever grade to raise issues where they are discovered. A system of mediation, restorative justice and healing, needs to be integral parts of the whistle-blowing process. However to get managers to actively support staff who want to engage in a whistle-blowing process can be difficult when the subject of the whistle-blowing accusation is often a colleague and/or other senior staff member. It could be that designated managers are external to the department that the issue arises in reducing the likelihood of actual or perceived bias. Whilst I acknowledge and appreciate the review of the Whistle blowing Policy and procedure i think more work needs to be done in respect of the softer issues relating to staff being encouraged to formally criticise a colleagues performance or practice A new section 2.6 added to cover normalistaion of the workplace after the event External Designated Officers is already provided for at section 1.4 To be covered by Management Guidance 4/4
The Steering Group has identified some areas of the Policy where we suggest that additional clarification or information would improve the Policy further and offer these for your consideration below:
Section 6 (d) - Statutory Rights and Obligations (page 6) We suggest that further explanation be provided here as the statement appears to be a contradiction to the principles of the Policy. Reference is made to the Official Secrets Act prohibiting disclosure of information. All public servants are covered by the Official Secrets Act and it is therefore suggested that the Policy should explain these anomalies in greater detail and provide alternative disclosure pathways in these cases. An example of an alternative pathway may be S24 of the Financial Intelligence Unit Act 2016. Not all public servants are. Not appropriate for Whistleblowing Policy, but will be included in FAQ document. Policy amended included at Annex C
General Comment There is the expectation in the overall Policy language that the matter will quickly escalate to either a criminal or disciplinary issue. An alternative pathway for informally addressing concerns and taking early remedial action may encourage staff to engage at an earlier stage if they see something happening that doesn’t look right. Part 2, Section 2.1 amended to reflect this. Informally addressed at 1.4, p10 also at 2.1, p11
Section 12 - Anonymity (page 8) The Policy’s statement that confidentiality cannot be guaranteed and that anonymity may be a barrier to further investigation may act as a disincentive for reporting. In particular the reference in Section 12 that ‘the raising of concerns anonymously is discouraged’, it is suggested that having an anonymous referring system reduces the risk of the whistleblower being victimised in the future. While it is acknowledged that this may not be possible in all cases, and that managing expectations is important, the Tynwald Select Committee report notes that an investigation should be done on the facts, not on the individuals concerned. Embedding this principle in the Policy may identify potential routes for confidentiality to be maintained, or certain reports (such as those identifying issues with processes rather than individuals) to be made anonymously, for example via a portal where sufficient details may be obtained from the anonymous reporter to enable the allegation can be investigated thoroughly without the reporter needing to be involved again. Noted but annonyminity does bring limitations. To be included in FAQ document
Yes Yes IOMG Crown & External Relations General Comment A Policy that provides proactive protections for whistleblowers before they have suffered detriment (such as victimisation, harassment or dismissal) is likely to be viewed as more encouraging than one which provides remedies for after the event. The Policy could investigate alternative Isle of Man Government specific measures to protect Whistleblowers before they either experience victimisation or harassment or have to resort to an unfair dismissal claim. Proactive protections could identify whistleblower. Policy is there to address detriment. The policy aims to ensure compliance with existing legislation. DfE will be consulting in due course on strenghtening the legislation which may include options for pro-active protection. If IOMG policy offered protection that does not exist in law it may lead to whistleblowers assuming a level of protection which does not legally exist 4/4
Providing incentives for whistleblowers is a measure that has been adopted in other jurisdictions and may be an avenue for consideration in the Isle of Man (for example see the US - https://www.sec.gov/whistleblower ). Being rewarded for blowing the whistle goes against the ethos of the policy.UK Public Interest Disclosure(Protection) Bill currently at the Committee stage prohibits financial reward for making a protected disclosure. Whistleblowing is far more reaching than financial irregularities.
General Comment Individuals who are unsure of whether to report are advised to ‘use their judgement’, or to seek advice from a designated officer, drawn from senior members of the organisation. This may potentially act as a disincentive for junior staff, or those already unsure about whether to report. It is suggested that additional clarity should be provided in the Policy, perhaps by way of a ‘yes / no’ algorithm, and a more accessible pathway for establishing if a concern fits within the parameters of the Policy. Part 1 and Annex C of the policy offer numerous sources of advice. Issues which can be raised are explained in paragraph 7 of the policy and reflect the legal position.
General Comment A further potential consideration is that there may an issue where the designated officer for that department is the person, or one of the people who is suspected of wrongdoing. Would there be an option to speak to a designated officer from another department to give advice, or could this advice be received anonymously? Policy provides for this at p10, 1.4
General Comment An additional section to the Policy that the Steering Group would welcome is one which makes provision for normalising the environment, or supporting members of a team that has been subject to a disclosure, after the event. This should include guidance for how learning or improved practice can be embedded following the Whistleblowing process. New section at part 2, 2.6 - normalising the work environment following a whistleblowing investigation.
Appendix 1, Part 4 - Relationship with other procedures (page 17) On Page 17 Part Four the reference is made to the ‘Isle of Man Constabulary Financial Crime Unit’ – this should read ‘Economic Crime Unit’. Policy amended
Annex C - Legislation Relevant to Protected Disclosures (Page 21) On Page 21, Annex C, suggest that the Financial Intelligence Unit Act is added as confidential disclosures in relation to any concerns can be made under S24 of the Act. Suggest that the FIU is also mentioned as a potential reporting avenue on Page 17, Part Four. Policy amended Include in final draft. FIU is a prescribed person
General Comment There is no mechanism within the policy for addressing a situation where a prescribed person fails to act. In respect to a complaint (now closed - but reflected on the Commissioner's website) from a whistleblower concerning the fact that a data controller was failing to responding in full to the whistleblower's Subject Access Request, the Information Commissioner stated: · His investigation could only consider what data existed at the time (i.e. he would not hold the data controller accountable for having deleted personal data in order to avoid having to disclose it). · He had accepted the data controller’s actions in only providing personal data that had been stored on their email servers (i.e. he would not hold them accountable for failing to provide meeting minutes, file notes, or voice recordings. · He also determined that certain emails would not have to be provided to the data subject as they did not contain personal data – this despite him not having seen them, and the data controller saying they didn’t exist. Unless the Information Commissioner states that he will, in future, hold data controllers to the GDPR principle of accountability (in accordance with Applied GDPR Article 5(2)) I would question whether it is appropriate for him to hold the position of a Prescribed Person. Tynwald resolved that the Tynwald Auditor General would fulfil this role overseeing the effective management of Whistleblowing concerns.
General Comment On 17 October 2016, the Information Commissioner was emailed by a whistleblower who said that his former employer was withholding personal data from him in respect of them changing his job role in May 2016 - as a direct result of him having blown the whistle. The fact that the concern qualified as a formal disclosure, and the Information Commissioner is a Prescribed Person meant that the whistleblower could have expected him to take action in respect of the whistleblower's concern. He took no action at the time - however he later told the Data Protection Tribunal (in 2020) that it would be wrong for the Tribunal to order him to re- investigate the whistleblower's 2018 complaint as too much time had passed... In other words, because he had failed to act in 2016 he should be excused by the Tribunal for not conducting a proper investigation in 2018. The Policy states that it is a fundamental principle that whistleblowers should be protected from harassment or victimisation - so where that has happened, the whistleblower should be able to rely on a Prescribed Person to ensure the perpetrator is held to account. If that Prescribed Person then fails in their duty to protect the whistleblower – there needs to be a suitable safeguard in place to support the whistleblower. IOMG/Policy is committed to protecting the whistleblower from detriment. Department Polices and Procedures are in place such as FAW/Grievance/Discipline. Whistleblower can seek support from Union/OHR/Management/Staff Welfare.
Appendix A - Sources of Advice & Information (page 18) Annex A to the Policy: Sources of Advice and Information states that “Any discussions held with MIRS are Confidential”. That is an incorrect statement. In 2016, an Employment Tribunal decision criticised the actions of MIRS (Claim ET16/54) and they therefore took action to support the losing side in appealing the decision (taking the role of "intervenor"). It is a matter of court record that, during the appeal hearing, MIRS's evidence to the High Court included details of "confidential" conversations they had had with the whistleblower. the wording should therefore be removed or corrected. Decisions are confidential unless a crime has been committed or will be committed.
General Comment I believe it should be a requirement that Industrial Relations Officers MUST ensure a whistleblower has received legal advice before they are able to “sign-off” on a compromise agreement between the whistleblower and their employer. The policy aims to ensure compliance with the existing legislation
Unknown No n/a n/a General Comment The updated policy appears clearer in terms of definition of whistleblowing and the incorporation of public interest disclosure test is very useful. This should provide clarity when issues of fairness at work or grievance are more appropriate to follow. Noted 2/4
Yes Yes IOMG DOI General Comment The Department acknowledges the importance of and fully supports the principle that interests of public concern are raised and that Public Servants are held to account. The Department remains of the view that this important principle has to be addressed in a manner that is fair, supportive and mindful of service delivery priorities. The Department considers that the possible creation of an Isle of Man Concerns at Work service to provide oversight for the whole Island seems to be quite a significant and costly operational area, to add to the scope of Government and would question if this may already be covered by other areas such as Internal Audit and the Manx Industrial Relations Service. Noted. The Concerns at Work Service proposal will be consulted on by DfE/CABO in due course. In the meantime Tynwald Auditor General will take on a monitoring role. Responded by email
Section 5 - Government’s Expectation and Commitment to Action (page 5) Re: "The Government Commits to:" This should also include 'taking appropriate disciplinary action against any employees seeking to victimise or subject whistleblowers to any detriment because of the disclosure 5(d) already covers this There has to be an investigation before any disciplinary action can be taken
Section 7 - Protected Disclosures (Page 6) Re: d) "a danger to the health or safety of any individual" add "or groups of individuals" Policy amended
Section 7 - Protected Disclosures (Page 6) list should also include "abuse of power" Abuse of Power is not a protected disclosure. Abuse of power covered by FAW / Grievance
Section 7 - Protected Disclosures - para 3 (Page 6) Re: reasonable belief at time of disclosure: I'm not sure how someone could demonstrate this - as written this could prevent employees making relevant disclosures. It may be better to turn this around and state elsewhere in the policy that where it is believed that a false disclosure has been made maliciously, this will be handled in line with the relevent disciplinary policy Reasonable belief would be confirmed at interview Language used reflects that of other whistleblowing policies
Section 8 -Examples of Protected Disclosures (page 6) schools should have safeguarding policies and procedures in place, and these should be used to report concerns rather than the whistleblowing policy, at least in the first instance. examples at 8 ( c ) go beyond safeguarding issues Agreed safeguarding polices come first or concurrently
No Yes NASUWT n/a Section 8 -Examples of Protected Disclosures (page 6) Re: h) a breach of the Government Financial Regulations: is this not the same as a) and b)? Financial Regs cover more than a) and b) Responded by email
Section 8 -Examples of Protected Disclosures (page 6) Re i) payment in exchange for awarding contracts and/or offering, taking or solciting bribes: is this elaborated on elsewhere? i.e. what constitutes a bribe or payment? for example, it is not unusual for teachers to receive gifts/vouchers from parents/pupils and these should not be considered a bribe. Financial Regs provide guidance in respect of gifts ( FDA3 / FDA4 & FPN AO.2) Section 7, protected disclosures makes no mention of bribes Part 4: relationship with other procedures - misconduct refers to financial impropriety.
Section 9 - Protection against detriment and dismissal (page 7) this needs to be stronger - should be clear that the Government will not tolerate victimisation and will take appropriate steps. It appears rather weak as written. The existing wording reflects legal position This is made clearer at appendix 1, 1.1 - principles
Appendix 1 - 1.1 - Principles (page 9) A reference to the employee obtaining advice from their trade union or professional association prior to making a disclosure would be welcome. Likewise for contacting Protect - the whistleblowing charity Mentioned at Annex A sources of advice and information.
Appendix 1 - 1.2 - Describing your concerns - last para (page 9) The last sentence implies that the purpose of the policy is to address negative impacts on government, rather than addressing issues in the workplace Policy amended
Appendix 1 - 1.4 - Reporting your concerns - para 5 (page 9) "You are discouraged from approaching the media or politicians, as doing so may hamper an objective investigation if the matter extends into the public domain." Change to "Strongly Discouraged" Policy amended
Appendix 1 - 1.4 - Reporting your concerns - para 5 (page 9) add "you are strongly urged to take advice from your trade union or Protect - the whistleblowing charity before making a disclosure to the media." This is addressed at Appendix 1, 1.2 Advice of designated manager can be sought. Annex A gives sources of advice
Appendix 1 - 2.2 - Formal Disclosure - para 2 (page 11) needs a timescale i.e. within 5 working days of the disclosure being made. Existing wording gives greater flexibility. Each case is considered on its merits
Appendix 1 - 2.3 - Investigation - para 1 (page 11) any investigation should be only be undertaken by suitably trained investigators who have had no prior involvement in the case. Noted - section 2.3 amended
Appendix 1 - 2.3 - Investigation - last para of 2.3 (page 12) a flow chart would be helpful here. Will be included in guidance

Full Response Text

Updated Whistleblowing Policy (2021) Consultation Comments / Responses Gov Employee Responding on behalf of an Organisation Organisation name (if response on behalf of) Department (if within Government) Section Number Whistleblowing: Comments OHR Comments Number of questions answered Yes No Not Specified DOI The whistleblowing policy should apply to MHKs and MLCs as well. If a Minister of a Department lies to Tynwald, is this captured by this whistleblowing policy? Can an employee of that Department whistleblow against the Minister to reveal that they have outright lied to avoid negative publicity? Para 4(b) covers this point 4/4 Yes No Not Specified DOI It is good to see a clear distinction between what is and what is not covered, together with guidance of which other procedures should apply. It would be useful to see where smoking in a building / department vehicle falls between illegal (whistleblowing) and breaking rules (Fairness at work / grievance). This has been the most common issue I have had to deal with Where a legal obligation is breached, the Whisltleblowing Policy can be applied. 4/4 Unknown No Not Specified Not Specified Could the protected disclosure 'danger to health' to an employee include mental health? Eg If a certain manager caused several employees to suffer from stress/depression because of their inappropriate behaviour Whilst inappropriate behaviour of a manager could constitute a danger to health and be covered by the policy, it is more appropriate for inappropriate behaviour to be managed either via the Fairness at Work Policy or via disciplinary procedures. 4/4 Unknown No Not Specified Not Specified Seems a colossal waste of time and energy on revising and extending something that is already in place. I am not aware of any issues that have been caused or raised with the current policy. A Select Committee of Tynwald recommended that the policy be revised and Tynwald approved the recommendation. 2/4 Section 8 -Examples of Protected Disclosures (page 6) c) physical and emotional abuse of prisoners, children or the elderly in care Wouldn't this be better worded to say 'vulnerable children and adults in care, including day care'? I know this is just an example, but this example is too narrow and people may read this to mean they won't be covered by the policy if they make a disclosure concerning an adult with learning disabilities in care or day care, which may put them off making a disclosure. Policy amended as suggested to "vulnerable children and adults in care, including day care" Section 11 - Confidentiality (page 7) Why does the whistleblower have to request their identity be kept confidential? FROM THE POLICY: "Wherever possible, and where requested, the identity of a whistleblower will be kept confidential for as long as they so wish or until such time as there is an overriding reason why identity should be disclosed." Surely their identity should be kept confidential as standard, with a warning here in the policy that it may disclosed at their request or if there is an overriding reason why their identity should be disclosed. Wording added here with some examples of what an overriding reason may be would be helpful too. This would help the Anonymity section be accepted more readily if the Confidentiality section was worded better. Whistleblowers frequently have no objection to their identity being known. By requiring those that do not to request confidentiality, ensures that the Designated Manager understands this from the outset and progress the case accordingly.
Examples of overriding reasons are given in the third para of Section 11. Yes No Not Specified DOI n/a No feedback provided 4/4 n/a n/a n/a n/a n/a n/a Response # 7 removed from consultation at request of respondent n/a unknown No Not Specified Not Specified General Well-being and safety of the whistleblower needs to be guarantee in order to protect and encourage reporting. In an island this small, there is significant fear in staff to whistle blow. Staff who whistle blow frequently met with lack of independent investigation, no action being taken, including the whistleblower, instead they are met with hostility of the organisation/ employer whom they are reporting concerns against. There are also incidence whereby the whistle blower ended up leaving the job as a result of incrimination and no longer able to take up other employment fairly due to ‘damaging reports’ towards the whistle blower. The revised policy includes a series of commitments at Section 5, which Government expects all employees to follow. If there are cases where those commitments are not followed, procedures exist (e.g. discipline) to deal with them. 3/4 Yes Yes IOMG DOI n/a No feedback provided 2/4 Yes No Not Specified DESC n/a No feedback provided 3/4 No Yes CABO Not Specified 4/4 Title Page Suggest using images which empower the person 'on the shop floor'; give the impression that management are keen to listen and which dispel negative connotations around concept of whistleblowing. I can see that the people looking upwards gives the impression that 'management' are listening. But does it increase the feeling that management are a long way away? Can't see relevance of a bank note. Maybe have a shot of manager (looking happy and open) listening to an officer? Agree that images on title page should be updated
The committment to provide feedback to the whistleblower is covered by 2(b) and part two (2.5), but agree to add a new 5(h) confirming that the whistlebower will be notified of the outcome of the investigation. On Page 7, Section 8, agree to replace first sentence with "Concerns which should be raised under this policy, and the list is not exhaustive, are where any of the following has, may be or is likley to happen"
Section 2 - Policy Aims (Page 4) Policy aims are very positive and reflect govt's commitment to supporting a whistleblower, if they're dissatisfied with responses received and also support to the employee about whom the concern is raised. Good, clear explanation of what whistleblowing actually is. Noted Section 5 - Government’s Expectation and Commitment to Action (page 5) I like the outlining of employees' / govt's commitments. Do we need something under ' the Govt commits to...' section which states that Govt commits to feeding back to the whistleblower the outcome of any investigation regarding the concern which they raised in the first place? Agreed - Section 5 amended to include point (h) stating this Section 8 -Examples of Protected Disclosures (page 6) I think we need a clearer explanation that the list is not finite. By saying 'may be reported' makes it sound like these are the only things which may be reported. Section 8 states that list is not exhaustive Appendix 1 Section 1.2 Describing your concerns (Page 9) para 2 – insert 'from a designated' End of item 1.2 – I think it's better to say that the earlier something is raised, the more the public can be protected, rather than 'negative impact on Govt'! Agreed - policy amended Appendix 1 Section 1.4 Reportimng your concerns (Page 10) If allegations are made to these various people eg Audit Advisory, PSC etc.....do we have a pathway in place for these allegations to be collated and sent somewhere in the short term? Later, it's explained that they will go to the PSC but I think we need assurance at this point too. Addressed at 3.7 in policy, will be made clear in rollout of revised policy. Appendix 1 Part 4 - Relationship with other procedures (Page 17) I like the explanation of other Procedures – useful. Noted Yes No Not Specified MLC 4/4 Annex A (Page 18) I think we need to make clear here that Treasury Audit Advisory can give advice to staff from any department. Some people might think they only deal with financial matters. Footnote added in policy Annex B - Definitions and Glossary (page 19) Glossary of Terms – very useful. No No Not Specified Not Specified General I don't trust the fox to police the foxes. Comment noted. However, as agreed by Tynwald, the Tynwald Auditor General will monitor compliance . 4/4 Section 5 - Government’s Expectation and Commitment to Action (page 5) Under "the Government Commits to:" "b) investigating instances of alleged wrongdoing and assisting police and other appropriate authorities in any subsequent action;" amend to read as b) investigating instances of alleged wrongdoing in accordance with the relevant procedure and assisting police and other appropriate authorities in any subsequent action; Policy amended Section 5 - Government’s Expectation and Commitment to Action (page 5) "Re c) taking action against any employees involved in wrongdoing;" Required "action" should be not be committed to in this procedure but rather should be simply considered as appropriate. It would be better to commit to following appropriate procedures. Section 5 lays out commitment. The commitment to take action is clear, as to the extent of the action, this will depend on individual circumstances. Section 6 - Statutory Rights and Obligations (page 6) "d) Disclosure of information by an employee is not a qualifying disclosure if in making it he or she commits an offence (e.g. if the disclosure is prohibited under official secrets legislation)." Presumably those who operate under such legislation are aware of it within that. I think it would be better to leave it as referred to within the legislation which prohibits it as inclusion here may serve to discourage good faith disclosures through nervousness about the legislative position Individuals are encouraged to take advice from various sources - see Annex C. Wording of section 6 is in line with other public sector Whistleblowing Policies Appendix 1 (page 9) We would hope to see a commitment to equality principles throughout this procedure and scope for reasonable adjustments to be made throughout wherever appropriate. Section 5 P5 to be amended to reflect this Appendix 1 Section 1.2 - Describing your concerns (page 9) "If in any doubt, you can seek advice a designated whistleblowing officer (Annex D)."
Please add, "or from your trade union" Policy amended Appendix 1 Section 1.2 - Describing your concerns (page 9) "You may discuss your concern with a work colleague, who may also have knowledge of the matters you wish to raise, and you may consider making a joint disclosure. The earlier you express your concerns, the easier it will be to take action and to minimise any negative impact on the Government." This implies that negative impact on the government is the main priority. The language could be improved to make clear that the aim is to avoid any negative impact on any parties Policy amended Appendix 1 Section 1.4 - Reporting your concerns (page 10) "a) Designated Whistleblowing Officer within your Department, Division, Board or Office (See Annex D);" Please add "some other person to whom it is reasonable to disclose" Policy advises prescribed person Appendix 1 Section 1.4 - Reporting your concerns (page 10) "If your concerns are made in good faith but cannot be confirmed by an investigation, no action will be taken against you. However, if you raise a matter you know to be false and/or where you commit or attempt to commit a criminal offence contrary to the Employment Act 2006 , the Official Secrets Act 1911 (an Act of Parliament) or the Bribery Act 2013, appropriate action may be taken against you." Amend last sentence to read as: "may be investigated in accordance with the relevant policy or procedure" Wording is "definitive action", softened with the word "appropriate". "At all stages of the formal procedure you have the right, if you so wish, to be accompanied by a trade union/professional association representative or a work colleague." Please can timescales be provided to make clear that additional time will be available to accommodate this. Prescriptive timescales can limit flexibility. As soon as practicable. See section 2.4 and 3.3 Existing wording gives greater flexibility. Each case has to be considered on its merits. N/A Association of School and College Leaders Responded by email Appendix 1 Section 2.2 - Formal Yes No A standard minimum benchmark would be at least 5 days notice of the original meeting, with an additional up to 5 days to accommodate TU companion availability Policy amended. Additional wording at 2.2 regarding meetings Appendix 1 Section 2.2 - Formal Disclosure (page 11) "You will be reassured about protection from possible reprisals or victimisation and you will also be asked whether or not you wish to make a formal statement.
In either case, a brief summary of the interview will be recorded, which will be agreed by both you and the Designated Manager and a copy given to you for your records." In writing? Audio? How quickly will this be made available
Reassurance will be given verbally and then in writing as per policy - Appendix 1, Section 2.2 Within 10 working days as per 2.4 Appendix 1 Section 3.1 - Introduction (page 14) "The Designated Manager has overall responsibility for the management of a disclosure and in particular, must:" Please add "inform the employee of their right to be accompanied by a TU representative at all stages" Right to be accompanied included at 2.2 Sections 3.1 outline role of designated manager amended to include Trade Union representation No No n/a n/a General Comment What about the Private Sector? Whistlebowing legislation applies equally to private sector as to public sector. This policy is for Government employers/employees. Private sector employers are responsible for their own policies. 4/4 The aim to ENCOURAGE whistleblowing (2a) as a way of 'putting organisations on notice of risk' (3) does not match the commitments which are about the protection of the whistleblower and actions to be taken following whistleblowing. There is no indication of how whistleblowers will be 'strongly encouraged' (3) to come forward. The policy specifically encourages whistleblowing within the policy aims and principles on page 4 Disclosure (page 11) The updated policy and procedure does NOT include provision for encouraging whistleblowers to come forward. The policy outlines what steps will be taken to support whistle blower. It is hoped that the simplification of wording and intended flow chart at the back of the policy will make it easier for individuals to follow and thus encourage whistleblowers to come forward. Section 8 -Examples of Protected Disclosures (page 6) Section 8 does not include physical or emotional abuse of anyone other than 'prisoners, children or the elderly in care'. All cases of physical or emotional abuse should be include

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