Location of disabled parking places in Douglas

AuthorityDepartment of Infrastructure
Date received2021-10-13
OutcomeNot required to fulfill request
Outcome date2021-11-04
Case ID2035809

Summary

A request was made for a comprehensive list of disabled parking bays in Douglas, including locations and time restrictions, excluding reserved bays. The Department of Infrastructure responded with a detailed table listing specific street locations, side of the road, and operating hours for numerous bays, despite the metadata indicating the request was not required to be fulfilled.

Key Facts

  • The request sought disabled parking bay locations and time restrictions for the Douglas area.
  • Reserved bays for individual disabled residents were explicitly excluded from the request.
  • The response provided a table covering streets such as Albert Street, Allan Street, and Bucks Road.
  • Time restrictions vary by location, with maximum wait times ranging from 30 minutes to 4 hours.
  • Operating days for the bays are typically Monday to Friday or Monday to Saturday between 8:00 am and 6:00 pm.

Data Disclosed

  • 2021-10-13
  • 2021-11-04
  • 34 metres
  • 8 metres
  • 1 hour
  • 2 hours
  • 4 hours
  • 30 mins
  • 37 metres
  • 20 metres
  • 10 pages
  • 2 documents

Original Request

Please could you provide a list in the form or a table or spreadsheet of the following information for the whole of the Douglas area: - Location of each disabled parking bay (ideally street address and some way of determining the exact location e.g. co-ordinates or measurement (e.g. 20m south west of the junction with such and such street) - Whether any time restrictions exist on each of these disabled parking bays Please could you include: - any bay that is on a street maintained by the government - any bay that is included within a government owned car park or multi-storey Where multiple bays exist in one location could you please specify how many. Please do not include reserved bays (ie those that are for an individual disabled resident for their exclusive use). This information would greatly assist disabled people in planning their activities. Thank you.

Data Tables (7)

Ref Locality Side of the road Area Days and hours of operation Maximum period vehicles may wait
Douglas
Albert Street
South side (i) from a point 34 metres west of its junction with Mount Havelock for a distance of 8 metres. Mon – Fri 8.00am – 6.00pm 1 hour no return within 2 hours
Allan Street
North side (i) fronting the property numbered 12 for a distance of 6 metres. Mon – Fri 8.00am – 6.00pm 2 hours no return within 4 hours
(ii) fronting the property numbered 58 for a distance of 6 metres. Mon – Fri 8.00am – 6.00pm 2 hours no return within 4 hours
Athol Street
South side (i) from a point 7 metres west of its junction with Prospect Hill for a distance of 6 metres. Mon – Sat 8.00am – 6.00pm 3 hours no return within 2 hours
(ii) opposite its junction with St Georges Street for a distance of 6 metres. Mon – Sat 8.00am – 6.00pm 3 hours no return within 2 hours
Broadway
North side (i) adjacent to the property numbered 18 for a distance of 6 metres. Mon – Fri 8.00am – 6.00pm 1 hour no return within 2 hours
Bucks Road
North side (i) at the eastern boundary of the parking bay outside Central Government Offices for a distance of 6 metres. Mon – Fri 8.00am – 6.00pm 1 hour no return within 2 hours
East side (i) from a point 7 metres north of its junction with Albert Street in a northerly direction for a distance of 5 metres. Mon – Fri 8.00am – 6.00pm 1 hour no return within 2 hours
(ii) from a point 7 metres north of its junction with Mona Street for a distance of 6 Mon – Fri 8.00am – 6.00pm 4 hours no return within
metres. 2 hours
(iii) from a point 7 metres north of its junction with Christian Road for a distance of 6 metres. Mon – Fri 8.00am – 6.00pm 1 hour no return within 2 hours
Central Promenade
North-west side Mon – Sat 8.00am – 6.00pm 1 hour no return within 2 hours
Circular Road
South side (i) from a point 12 metres west of the west kerbline of Drinkwater Street for a distance of 6 metres in a westerly direction. Mon – Fri 8.00am – 6.00pm 2 hours no return within 2 hours
Derby Square
West side (i) opposite the property numbered 13 Derby Square for a distance of 5 metres Mon – Fri 8.00am – 6.00pm 2 hours no return within 4 hours
Drinkwater Street
North-east side (i) from a point 7 metres south-east of its junction with Circular Road south-eastwards for a distance of 6 metres. Mon – Sat 8.00am – 6.00pm 4 hours no return within 4 hours
Finch Road
East side (i) from a point 3 metres north of the southern boundary of property No 16 northwards for a distance of 6 metres. Mon – Sat 8.00am – 6.00pm 4 hours no return within 4 hours
West side (i) from a point 59 metres morth of the north-east kerbline of Bucks Road northwards for a distance of 20 metres. Mon – Sat 8.00am – 6.00pm 4 hours no return within 4 hours
Glen Falcon Road
East side (i) from a point 17 metres north of its junction with Derby Road Mon – Fri 8.00am – 6.00pm 2 hours no return within 4 hours
Harris Promenade
North-west side (i) from a point 22 metres north of the northern building line of the Gaiety Theatre for a distance of 37 metres in a north-easterly direction. Mon – Sat 8.00am – 6.00pm 2 hours no return within 2 hours
Hill Street
South-east side (i) from a point 7 metres south of its junction with Prospect Hill for a distance of 6 metres. Mon – Fri 8.00am – 6.00pm 1 hour no return within 30 mins
Kensington Road
South side (i) from a point 4 metres south of the entrance to Finch Hill Health Centre car park for a distance of 2 metres in a south- westerly direction. Mon – Fri 8.00am – 6.00pm 4 hours no return within 2 hours
King Street
South-west side (i) from a point 9 metres south-east of the eastern kerbline of the un-named lane to the rear of Duke Street (E129) for a distance of 6 metres in a south-easterly direction. Mon – Sat 8.00am – 6.00pm 30 mins no return within 2 hours
Kingswood Grove
North-east side (i) from a point 51 metres north of the northern kerbline of St Barnabas Hill for a distance of 6 metres in a north- westerly direction. Mon – Fri 8.00am – 6.00pm 2 hours no return within 2 hours
Loch Promenade
South-west side (i) from a point 14 metres north-west of the northern kerbline of Regent Street for a distance of 36 metres in a north-westerly direction. Mon – Sat 8.00am – 6.00pm 2 hours no return within 2 hours
Market Hill
West side (i) from a point 11 metres south of the southern kerbline of Lord Street for a distance of 6.6 metres in a southerly direction. Mon – Sat 8.00am – 6.00pm 1 hour no return within 1 hour
Market Place
South-east side (i) 6 metres south-west of the south-western kerbline of Douglas Street for a distance of 14 metres in a south-westerly direction Mon – Sat 8.30am – 5.00pm 2 hours no return within 2 hours
Market Street
West side (i) from a point 27.5 metres south of Frederick Street for a distance of 12 metres in a southerly direction. Mini buses & coaches for disabled persons only. Mon – Sat 8.00am – 6.00pm 2 hours no return within 2 hours
Mount Havelock
West side (i) from a point 7 metres from its junction with Mona Street for a distance of 6 metres. Mon – Fri 8.00am – 6.00pm 4 hours no return within 2 hours
Myrtle Street
South-east side (i) from a point 54.4 metres south-west of the south-west kerbline of Bucks Road in a south-westerly direction for a distance of 7.2 metres. Mon – Fri 8.00am – 6.00pm 2 hours no return within 2 hours
North Quay
North side (i) adjacent to the property numbered 13, known as the Ramsey Steamship Company Mon – Sat 8.00am – 6.00pm 90 mins no return within 2 hours
(ii) from its junction with Queens Street in an easterly direction for a distance of 6 metres. Mon – Sat 8.00am – 6.00pm 90 mins no return within 2 hours
Prospect Hill
North-east side (i) from a point 18 metres south-east of the south-east kerbline of Finch Road for a distance of 6 metres in a south- Mon – Fri 8.00am – 6.00pm 30 mins no return within 1 hour
easterly direction.
(ii) from a point 42 metres south-east of the south-eastern kerbline of Finch Road for a distance of 6 metres in a south- easterly direction. Mon – Fri 8.00am – 6.00pm 30 mins no return within 1 hour
Queens Promenade
North-west side (i) from a point 33 metres north-east of the north-eastern kerbline of Switzerland Road for a distance of 15 metres in a north-easterly direction. All days and All times None
(ii) from a point 7 metres north-east of its junction with the Millenium Court access lane for a distance of 6 metres in a north-easterly direction. All Days and All Times 2 hours no return within 2 hours
South-east side (i) from a point 48 metres south-west of its junction with King Edward Road for a distance of 15 metres in a south-westerly direction. All days and All times None
Regent Street
South side (i) from a point 39 metres west of its junction with Loch Promenade westwards for a distance of 24 metres. Mon – Sat 8.00am – 6.00pm 4 hours no return within 2 hours
Ridgeway Street
West side (i) from a point 12 metres south of its junction with John Street Mon – Sat 8.00am – 6.00pm 3 hours no return within 2 hours
East side (i) from a point 7 metres south of its junction with King Street for a distance of 5.5 metres in a southerly direction. Mon – Sat 8.00am – 6.00pm 3 hours no return within 2 hours
Stoney Road
South side (i) from a point 46 metres west of the western boundary of No’s 53 and 54 for a distance of 6 metres in a westerly direction. Mon – Fri 8.00am – 6.00pm 1 hour no return within 2 hours
Strathallan Crescent
South side (i) opposite the boundary of No’s 9 and 10 Strathallan Crescent for a distance of 5 metres x 4.4 metres.
Sydney Street
South side (i) 12 metres east of its junction with Woodbourne Road (Prospect Terrace) Mon – Sat 8.00am – 6.00pm 1 hour no return within 1 hour
Tynwald Street
South-east side (i) from a point 7 metres south-west of the south western kerbline of Tynwald Street Lane (south) (E107) for a distance of 6 metres in a south- westerly direction. Mon – Fri 8.00am – 6.00pm 2 hours no return within 2 hours
Victoria Street
South side (i) from a point 7 metres east of its junction with Ridgeway Street in an easterly direction to a point 7 metres west of its junction with Thomas Street. Mon – Sat 8.00am – 6.00pm 2 hours no return within 2 hours
(ii) from a point 7 metres east of its junction with Fort Street eastwards for a distance of 6 metres. Mon – Sat 8.00am - 6.00pm 30 mins no return within 1 hour
(iii) from a point 33 metres east of its junction with Fort Street eastwards for a distance of 6 metres. Mon – Sat 8.00am – 6.00pm 30 mins no return within 1 hour
(iv) from a point 3 metres west of its junction with Villiers Lane for a distance of 5 metres. Mon – Sat 8.0am – 6.00pm 30 mins no return within 1 hour
Windsor Road
North side (i) from a point 7 metres east of its junction with Dalton Street for a distance of 5 metres. Mon – Sat 8.00am – 6.00pm 1 hour no return within 30 mins
Woodbourne Road East side (i) from a point 42 metres north of its junction with Mon – Sat 8.00am – 6.00pm 1 hour no return

Full Response Text

Appendix 1

Ref Locality Side of
the road Area Days and hours of operation Maximum period vehicles may wait Douglas

Albert Street

South side (i) from a point 34 metres west of its junction with Mount Havelock for a distance of 8 metres. Mon – Fri 8.00am – 6.00pm 1 hour no return within
2 hours

Allan Street

North side (i) fronting the property numbered 12 for a distance of 6 metres. Mon – Fri 8.00am – 6.00pm 2 hours no return within
4 hours

(ii) fronting the property numbered 58 for a distance of 6 metres.
Mon – Fri 8.00am – 6.00pm 2 hours no return within
4 hours

Athol Street

South side (i) from a point 7 metres west of its junction with Prospect Hill for a distance of 6 metres. Mon – Sat 8.00am – 6.00pm 3 hours no return within 2 hours

(ii) opposite its junction with St Georges Street for a distance of 6 metres. Mon – Sat 8.00am – 6.00pm 3 hours no return within 2 hours

Broadway

North side (i) adjacent to the property numbered 18 for a distance of 6 metres. Mon – Fri 8.00am – 6.00pm 1 hour no return within
2 hours

Bucks Road

North side (i) at the eastern boundary of the parking bay outside Central Government Offices for a distance of 6 metres. Mon – Fri 8.00am – 6.00pm 1 hour no return within
2 hours

East side (i) from a point 7 metres north of its junction with Albert Street in a northerly direction for a distance of 5 metres. Mon – Fri 8.00am – 6.00pm 1 hour no return within
2 hours

(ii) from a point 7 metres north of its junction with Mona Street for a distance of 6 Mon – Fri 8.00am – 6.00pm 4 hours no return within

metres. 2 hours

(iii) from a point 7 metres north of its junction with Christian Road for a distance of 6 metres. Mon – Fri 8.00am – 6.00pm 1 hour no return within
2 hours Central Promenade

North-west side

Mon – Sat 8.00am – 6.00pm 1 hour no return within
2 hours

Circular Road

South side (i) from a point 12 metres west of the west kerbline of Drinkwater Street for a distance of 6 metres in a westerly direction. Mon – Fri 8.00am – 6.00pm 2 hours no return within
2 hours

Derby Square

West side (i) opposite the property numbered 13 Derby Square for a distance of 5 metres Mon – Fri 8.00am – 6.00pm 2 hours no return within
4 hours Drinkwater Street

North-east side (i) from a point 7 metres south-east of its junction with Circular Road south-eastwards for a distance of 6 metres. Mon – Sat 8.00am – 6.00pm 4 hours no return within 4 hours

Finch Road

East side (i) from a point 3 metres north of the southern boundary of property No 16 northwards for a distance of 6 metres. Mon – Sat 8.00am – 6.00pm 4 hours no return within
4 hours

West side (i) from a point 59 metres morth of the north-east kerbline of Bucks Road northwards for a distance of 20 metres. Mon – Sat 8.00am – 6.00pm 4 hours no return within
4 hours

Glen Falcon Road

East side (i) from a point 17 metres north of its junction with Derby Road Mon – Fri 8.00am – 6.00pm 2 hours no return within
4 hours

Harris Promenade

North-west side (i) from a point 22 metres north of the northern building line of the Gaiety Theatre for a distance of 37 metres in a north-easterly direction.
Mon – Sat 8.00am – 6.00pm 2 hours no return within
2 hours

Hill Street

South-east side (i) from a point 7 metres south of its junction with Prospect Hill for a distance of 6 metres. Mon – Fri 8.00am – 6.00pm 1 hour no return within
30 mins

Kensington Road

South side (i) from a point 4 metres south of the entrance to Finch Hill Health Centre car park for a distance of 2 metres in a south- westerly direction.

Mon – Fri 8.00am – 6.00pm 4 hours no return within
2 hours

King Street

South-west side (i) from a point 9 metres south-east of the eastern kerbline of the un-named lane to the rear of Duke Street (E129) for a distance of 6 metres in a south-easterly direction. Mon – Sat 8.00am – 6.00pm 30 mins no return within
2 hours

Kingswood Grove

North-east side (i) from a point 51 metres north of the northern kerbline of St Barnabas Hill for a distance of 6 metres in a north- westerly direction. Mon – Fri 8.00am – 6.00pm 2 hours no return within 2 hours

Loch Promenade

South-west side (i) from a point 14 metres north-west of the northern kerbline of Regent Street for a distance of 36 metres in a north-westerly direction. Mon – Sat 8.00am – 6.00pm 2 hours no return within 2 hours

Market Hill

West side (i) from a point 11 metres south of the southern kerbline of Lord Street for a distance of 6.6 metres in a southerly direction. Mon – Sat 8.00am – 6.00pm 1 hour no return within
1 hour

Market Place

South-east side (i) 6 metres south-west of the south-western kerbline of Douglas Street for a distance of 14 metres in a south-westerly direction Mon – Sat 8.30am – 5.00pm 2 hours no return within
2 hours

Market Street

West side (i) from a point 27.5 metres south of Frederick Street for a distance of 12 metres in a southerly direction. Mini buses & coaches for disabled persons only. Mon – Sat 8.00am – 6.00pm 2 hours no return within
2 hours

Mount Havelock

West side (i) from a point 7 metres from its junction with Mona Street for a distance of 6 metres. Mon – Fri 8.00am – 6.00pm 4 hours no return within
2 hours

Myrtle Street

South-east side (i) from a point 54.4 metres south-west of the south-west kerbline of Bucks Road in a south-westerly direction for a distance of 7.2 metres. Mon – Fri 8.00am – 6.00pm 2 hours no return within
2 hours

North Quay

North side (i) adjacent to the property numbered 13, known as the Ramsey Steamship Company Mon – Sat 8.00am – 6.00pm 90 mins no return within
2 hours

(ii) from its junction with Queens Street in an easterly direction for a distance of 6 metres. Mon – Sat 8.00am – 6.00pm 90 mins no return within
2 hours

Prospect Hill

North-east side (i) from a point 18 metres south-east of the south-east kerbline of Finch Road for a distance of 6 metres in a south- Mon – Fri 8.00am – 6.00pm 30 mins no return within
1 hour

easterly direction.

(ii) from a point 42 metres south-east of the south-eastern kerbline of Finch Road for a distance of 6 metres in a south- easterly direction. Mon – Fri 8.00am – 6.00pm 30 mins no return within
1 hour

Queens Promenade

North-west side (i) from a point 33 metres north-east of the north-eastern kerbline of Switzerland Road for a distance of 15 metres in a north-easterly direction. All days and
All times None

(ii) from a point 7 metres north-east of its junction with the Millenium Court access lane for a distance of 6 metres in a north-easterly direction. All Days and All Times 2 hours no return within 2 hours

South-east side (i) from a point 48 metres south-west of its junction with King Edward Road for a distance of 15 metres in a south-westerly direction. All days and
All times None

Regent Street

South side
(i) from a point 39 metres west of its junction with Loch Promenade westwards for a distance of 24 metres. Mon – Sat 8.00am – 6.00pm 4 hours no return within
2 hours

Ridgeway Street

West side (i) from a point 12 metres south of its junction with John Street Mon – Sat 8.00am – 6.00pm 3 hours no return within 2 hours

East side (i) from a point 7 metres south of its junction with King Street for a distance of 5.5 metres in a southerly direction. Mon – Sat 8.00am – 6.00pm 3 hours no return
within 2 hours

Stoney Road

South side (i) from a point 46 metres west of the western boundary of No’s 53 and 54 for a distance of 6 metres in a westerly direction. Mon – Fri 8.00am – 6.00pm 1 hour no return within
2 hours

Strathallan Crescent

South side (i) opposite the boundary of No’s 9 and 10 Strathallan Crescent for a distance of 5 metres x 4.4 metres.

Sydney Street

South side (i) 12 metres east of its junction with Woodbourne Road (Prospect Terrace)
Mon – Sat 8.00am – 6.00pm 1 hour no return within
1 hour

Tynwald Street

South-east side (i) from a point 7 metres south-west of the south western kerbline of Tynwald Street Lane (south) (E107) for a distance of 6 metres in a south- westerly direction. Mon – Fri 8.00am – 6.00pm 2 hours no return within
2 hours

Victoria Street

South side (i) from a point 7 metres east of its junction with Ridgeway Street in an easterly direction to a point 7 metres west of its junction with Thomas Street. Mon – Sat 8.00am – 6.00pm 2 hours no return within 2 hours

(ii) from a point 7 metres east of its junction with Fort Street eastwards for a distance of 6 metres. Mon – Sat 8.00am - 6.00pm 30 mins no return within 1 hour

(iii) from a point 33 metres east of its junction with Fort Street eastwards for a distance of 6 metres. Mon – Sat 8.00am – 6.00pm 30 mins no return within 1 hour

(iv) from a point 3 metres west of its junction with Villiers Lane for a distance of 5 metres. Mon – Sat 8.0am – 6.00pm 30 mins no return within 1 hour

Windsor Road

North side (i) from a point 7 metres east of its junction with Dalton Street for a distance of 5 metres. Mon – Sat 8.00am – 6.00pm 1 hour no return within
30 mins

Woodbourne Road East side (i) from a point 42 metres north of its junction with Mon – Sat 8.00am – 6.00pm 1 hour no return

(Prospect Terr) Windsor Road within
1 hour


Department of Infrastructure Sea Terminal Building, Douglas, Isle of Man, IM1 2RF

Contact: FOI Response Team/AD/PN Telephone: (01624) 686785 Email: dpo-doi@gov.im

Our ref: 2035809 4 November 2021

Dear ###

This request is being handled under the Freedom of Information Act 2015.

We write further to your request which was received on 13 October 2021 and which states:

"Please could you provide a list in the form or a table or spreadsheet of the following information for the whole of the Douglas area: - Location of each disabled parking bay (ideally street address and some way of determining the exact location e.g. co-ordinates or measurement (e.g. 20m south west of the junction with such and such street) - Whether any time restrictions exist on each of these disabled parking bays Please could you include: - any bay that is on a street maintained by the government - any bay that is included within a government owned car park or multi-storey Where multiple bays exist in one location could you please specify how many. Please do not include reserved bays (ie those that are for an individual disabled resident for their exclusive use). This information would greatly assist disabled people in planning their activities. Thank you." Our response to your request is as follows:

The Department of Infrastructure does not hold an already compiled table/spreadsheet of the information requested. Under section 11(3) practical refusal reason (b) of the Act referencing s8(3), it states that ‘a public authority is not required to create or derive information from the information that it holds; undertake research into, or analysis of, information that it holds; or undertake substantial compilation or collation of information that it holds’.

However, in order to advise and assist we have attached the table in Appendix 1, which is an extract from a draft Designation Order currently being created that may be helpful. The information in the table has not yet undergone quality assurance; therefore, we cannot verify the accuracy of the information given. Your right to request a review

If you are unhappy with this response to your freedom of information request, you may ask us to carry out an internal review of the response, by completing a complaint form and submitting it electronically or by delivery/post.

An electronic version of our complaint form can be found by going to our website at https://services.gov.im/freedom-of-information/Review . If you would like a paper version of our complaint form to be sent to you by post, please contact us and we will be happy to arrange for this. Your review request should explain why you are dissatisfied with this response, and should be made as soon as practicable. We will respond as soon as the review has been concluded.

If you are not satisfied with the result of the review, you then have the right to appeal to the Information Commissioner for a decision on; 1. Whether we have responded to your request for information in accordance with Part 2 of the Freedom of Information Act 2015; or 2. Whether we are justified in refusing to give you the information requested.
In response to an application for review, the Information Commissioner may, at any time, attempt to resolve a matter by negotiation, conciliation, mediation or another form of alternative dispute resolution and will have regard to any outcome of this in making any subsequent decision. More detailed information on your right to a review can be found on the Information Commissioner’s website at www.inforights.im. Should you have any queries concerning this letter, please do not hesitate to contact us. Further information about freedom of information requests can be found at www.gov.im/foi. We will now close your request as of this date.

Yours sincerely

FOI Response Team