Douglas Promenade Digital Counter

Summary

A request was made regarding the cost, location, and condition of a digital pedestrian counter installed on the Douglas Promenade, to which the Department of Infrastructure responded by providing all relevant emails and documents.

Key Facts

• The Department of Infrastructure installed a digital counter at the bottom of Summer Hill on the Douglas Promenade.
• The unit features double-sided screens displaying real-time pedestrian and cyclist counts alongside live weather forecasts.
• The system uses an active sensor with an internal wide-field optical sensor for motion recognition.
• The pre-quotation estimate for the project was £20,000, with the most economic bid coming in below this figure.
• The authority released 50 pages of documents, including emails and CAD illustrations, in response to the request.

Data Disclosed

• £16,000
• £20K
• 2021-09-27
• 2021-10-18
• 04 March 2019
• 01 March 2019
• 14 May 2019
• 13 May 2019
• 50 pages
• 3 documents

Original Request

Dear Sirs The Department of Infrastructure installed a digital counter at the bottom of summer hill the cost at a reported cost to the tax payer of £16,000. Please advise: 1. The actual cost including delivery set up purchase and installation for the digital counter. 2. Where is the digital counter now and does it still work. 3. What measures were taken into account before placing it beside a promenade wall and did the manufacturers warranty include damage by sea water . 4. If the digital counter is no longer working , what did the Department do with the broken digital counter . Please supply all emails , letters ect in regards the damage caused to the digital counter.

Data Tables (28)

Full Response Text

Appendix 1 1 From: Sent: 04 March 2019 16:07 To: Bawden, Matthew Subject: RE: 1912 Digital Display Unit - Douglas Promenade Hi Matt  Response below regarding the clarifications:   Good afternoon,   As stated in proposal, we can supply the unit with display screens double sided (two sides, one screen either  side). If it is required that we split each into seperate units (with each holding one display)  then we can also  supply this solution, at cost.   Based on current proposal, each side holds a real time sensor counter for pedestrians and cyclists, as well as  a live weather forcast display. The system will allow the option to permenantly display this on the corner, or  allow one to toggle between cyclist/pedestrian count, advert content and live temperature.   The system is designed with an active sensor with an internal wide field optical sensor to allow for the  motion recognition of cyclists and deliver an accurate count.   Although this is a very effective integration to signage solutions, there is the inevitable tendency for  omission, with no 100% precision.   With the unit's preinstalled application, the end user will be able to upload or remove adverts/video content,  as when required via an easy to use UI.   Kind Regards  Regards     From: Bawden, Matthew
Sent: 04 March 2019 11:36 To:

Cc:

Subject: RE: 1912 Digital Display Unit - Douglas Promenade

Please see my responses in red. Kind regards Redacted Reda t d Redacted Redacted Reda t d 4 From:

Sent: 01 March 2019 14:18 To: Bawden, Matthew Subject: 1912 Digital Display Unit - Douglas Promenade Hi Matt  Following the recent Quick Quotation on the portal I am now able to provide you with the bids received and a  breakdown of the prices for your information and comments.  I also attach the Supply Information as you may need  to check how the bids compare with the specification provided.    I note that the most economic price is well within the pre‐quotation estimate of £20K.  I also note that     have provided a cost for additional services which may need clarifying with   in  terms of cost and what they offer.   Let me know how you wish to proceed in due course.  Have a good weekend   Kind regards 

Department of Infrastructure  Highway Services  Isle of Man Government  Ellerslie Depot  Crosby  Isle of Man  IM4 2HA        Redacted Redacte Redacted Redac ted Redacted Redacted Redacted Redacted 1 From: Sent: 14 May 2019 12:00 To: Bawden, Matthew Cc: Subject: Re: Foundation/fixing criteria Attachments: PT-Smart 2.pdf; PT-Smart 1.pdf Hi Matthew, Hope you're well. Please find attached CAD illustration of PT Smart Kiosk install, including bolt dimensions.
The concrete slab as shown in CAD is just one of a few ways to go, some people prefer to build an elevated concrete plinth well above ground with the bolts buried in and kiosk fastened to it. Final install would be up to what works for yourselves, but we suggested this way based on our understanding that the kiosk will be deployable across multiple sites over time and not on any one permanent position.
Kind Regards,

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On 13/05/2019 16:26, wrote: Sorry I had a different PT smart casing in mind, yours had 4x separate pre-drilled holes supplied to take bolts/nuts so yes that's what they're for: 1) Yes. 2) We'll have a clearer CAD put together to better illustrate position from your own sketch. but meanwhile below's the kiosk orientation as per this Prominade location. The Smart detector camera is on one side, but doesn't matter where it's facing as anyone walking/cyclist towards or away from the PT Smart will be recognised, registered by the unit, and counted/displayed on both screens. Redacted Redacted Redacted Redacted Redacted Redacted Redacted Redacted 2 3) Yes, simply attach cable to power source. Or you can remove non-compliant cable and wire up from your power source directly to the PSU in the kiosk. 4) Yes Red is Live and Blue Neutral I'll get the guys to prepare CAD with all of the above tomorrow when they're back in. Will send email across with bolt/nut size info once I have them. 3 Kind regards

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13 May 2019 14:50 "Bawden, Matthew" Matthew.Bawden@gov.im wrote: Hi

Many thanks for getting back to me and thank you for the explanation, I await the CAD and bolt/nut sizes. In the meantime I’ve drawn some quick sketches which denotes the general layout of the kiosk and surrounding area. I have also attached a photographic image of the base of the kiosk. I have the following questions: 1. Can the 4 holes indicated on the attached image of the base be used to fix through rather than the two rectangular holes you indicated? 2. Is the orientation of the kiosk in my sketches correct, the filter side being set to face the carriageway and the opposite side of the kiosk to face out to sea? Redacted Redacted Redact d 4 3. The kiosk comes pre-wired with approximately 2 metres of 3 core cable, what does this connect to, does it simply connect to the supply cable coming from the mains board via a gel joint or similar or is there a double pole switch to be fitted inside the kiosk possibly at the bottom near or within the base? Or do I remove the pre-wire and directly cable from the mains board to the connection terminals within the kiosk? 4. The colours of the 3 core cable don’t comply with current IET BS 7671 colours for low voltage cables, the colours should be as follows: LINE – Brown, NEUTRAL – Blue, CPC (Earth) – Green/Yellow, the colours of your cable are Red, Blue & Green/Yellow, am I to assume that the Red is the Line and the Blue is the Neutral? Kind regards Matthew Bawden EngTech TMIET MIHE MICE
From:

Sent: 13 May 2019 14:11 To: Bawden, Matthew Subject: Re: Foundation/fixing criteria Hi Matthew, Yes, hooks on top are provided to make moving/handling during install easier with a Hi-Ab or hoist equipment. The kiosk can be installed either way, however the plinth or elevation requirement would be dependent on preference and especially on the location to be installed in. But commonly clients would have two large bolts installed on the ground along with their power supply fished through a conduit to the centre, then Kiosk lowered on and secured/fastened with large washers and nuts. Alternatively, a metal plate is used instead to secure to pavement or concrete slap, following the same bolt-down method.
Please forgive the attached rough sketch but thought to put the above on paper for clarity. If you allow us till tomorrow we'll be able to advise on rod/bolt/nut sizes that may be suitable for that unit's base. including a CAD depicting the above more clearly.
Redacted 5 Kind regards

13 May 2019 13:20 "Bawden, Matthew" Matthew.Bawden@gov.im wrote: Hi

I hope you and your team are well. I have opened up the kiosk packaging to see how the unit is fixed to the footway, it appears that the unit has a ‘foot’ that fixes to the surface via a set of bolts, however, I would imagine that the foot needs to be bolted down to a substantial concrete plinth which may or may not be flush with the footway surface. Could you send me the details for the amount and dimensions of concrete required taking into account windage please? I assume that there is no requirement for a root to be set into the concrete and it’s just a matter of placing stainless steel threaded rod within the concrete which the foot and unit sits onto using a Hi-Ab (hence the inclusion of lifting bolts) and is then fixed in place using washers and nuts, if this si the case then could you also send me a layout of the spacings for the Redacted Redacted Redacte d 6 fixings/rod to their centres, what diameter the rod and nuts need to be and to what depth within the concrete the threaded rod needs to go down to and whether or not it needs to be bent to resemble a hook or is straight rod within the concrete sufficient? Basically what is needed is a recommended layout detail for fixing the kiosk to the ground. I need this pretty urgently as the civils works for the unit and the street furniture in the vicinity will be commencing shortly, many thanks. Kind regards Matthew Bawden EngTech TMIET MIHE MICE Traffic Team Leader Department of Infrastructure Highway Services - Traffic Team Unit 15 Snugborough Trading Estate Union Mills Braddan IM4 4LH 1 From: Sent: 21 June 2019 16:28 To: Bawden, Matthew; Subject: Re: Display kiosk Attachments: PT Smart on-screet11.png; IoM_PTSmart Test.JPEG; IoM Plan elevation.2.JPEG; PT Smart Adboard installed.jpg; IoM_User guide location .JPEG; PT Smart Onboard camera.JPEG; PT Smart dashboard.png Hi Matt, As discussed just now, yes your chosen method for installation is perfect.
2. Smart detection through the unit's onboard camera is located at the top-right corner of one side of the totem (as opposed to the lower sides). So as long as the unit is installed with its camera in-line with the area of interest it should capture oncoming/going cyclists and pedestrians (please allow for lower accuracy on cyclist recognition if they're fast-paced, during poor visibility from weather or at night). I have attached a hand-sketched illustration and an actual illustration of the totem on-street. Also, an image showing location of the camera eyepoint and camera connected the smart adboard internally. 3. You'll need a local sim installed and/or subscribed to an ISP for good internet service. 4. The small toolkit supplied is for accessing the totem itself and not for installing the unit. My apologies I should've also mentioned that we concealed the user guide with additional kit inside the totem. Please see image attached for location of user guide. 5. As discussed over the phone, you won't need a software unless you wish to install a seperate CMS on the redundant secondary computer onboard, which you can do in cases when you only need advertisement for specific purposes or in the event that you want the totem to serve as a dual display outdoor unit, you simply transfer visual from the PT smart adboard to the PC below. But currently your PT smart Adboard comes pre-installed with our PT Signage software that should auto-launch on boot and accessible after connecting to the internet (steps are in the user guide). Image of the dashboard also attached. 6. We'll support your tech guy remotely through every step, and yea if need be, get someone over to assist with set up/install, if you just let us know in good time. The weblink to accessing the backend dashboard can be updated later on to be more personalised for yourselves if you'd like to host it privately, but is currently live and works as it should. Just be aware that you'll only experience errors if there's weak or no internet connection. Do keep me posted.
Kind regards

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21 June 2019 15:10 "Bawden, Matthew" Matthew.Bawden@gov.im wrote: Gents I trust this email finds you well. I intend on installing the display kiosk at a temporary site a week on Monday (1st July), this will be relocated to its original location once the civils works have been completed in that area which won’t be for quite some time. Just so that Ia m absolutely sure I have everything in place I am enquiring about the following: 1. I have attached a set of hand drawn drawings (I’m currently awaiting CAD versions from my Design Team) depicting the ducting layout, plinth and fixings, are these correct, especially the plinth dimensions and diameter of the fixings (the fixings shall be threaded rod set into the concrete plinth, this way the display kiosk will simply be lifted on to the plinth with the threaded rod protruding through the four holes and then fixed in place using washers and nuts)? 2. I have also attached hand drawn drawings of overhead views of the display kiosk – of the two drawings with regard to detection of pedestrians and cyclists which one is correct in the manner detection is done, Fig.1 or Fig. 2, or neither? Also, is the orientation depicted in these drawings correct in relation to the walkway? 3. Do I need a 3g/4g SIM card to be installed in the Huawei mobile wi-fi? Redacted 3 4. Along with the keyboard, mobile wi-fi you sent I also received a bag of fixings and lifting bolts (and keys), I assume that the Allen bolts are for fixing the display kiosk to the plinth, if so I have no need for these as I am fixing using the method in point 1? 5. AS my memory isn’t too great and I’ve been on leave; did you send me software to interact with the display of the display kiosk, if so was it via an attachment or was it a USB/disc, if not, could you send me the software please? I may have foolishly misplaced the software and may therefore need another sent to me, obviously at the expense of the Department, would that be possible? 6. I have a Techy person in my Team and I will ask him to set up all the tech stuff for the sign, however, should we encounter difficulties in the initial set up would it be possible for one of your Engineers to fly to the Isle of Man to set up and commission? Again, obviously this would be at the expense of the Department and would include all expenses associated with an island visit, and I would give as much advance notice as possible as I am acutely aware of how busy you all are at but I’m also aware that my Director is extremely keen to get the display kiosk operational as soon as possible? Kind regards Matthew Bawden EngTech TMIET MIHE MICE
Traffic Team Leader Department of Infrastructure Highway Services - Traffic Team Unit 15 Snugborough Trading Estate Redac ted 1 From: Sent: 13 November 2019 11:55 To: Bawden, Matthew Cc: Subject: RE: Kiosk data Caution: This email is from an external sender. Please take care before opening any attachments or  following any links.   Hi Matthew,
Yes it appears to be the case. Since August the 31st, the Kiosk didn't have an internet connection. Also, when we activated the script yesterday (November 11) which checks the live count, an email alert prompt was sent to us regarding the kiosk's offline status.
For now, let us know your findings regarding the time stamp on the on-screen Weather widget.
With regards to the Daily Count and a graph illustration included in your UI, we can write and begin integration once tested on our end. This would just be developer time plus service cost at £562 + vat (allowing 5 working days)
Alternatively, we c

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