everbridge

Summary

A request was made to the Department of Infrastructure for detailed statistics and cost data regarding the Everbridge emergency notification system. The authority responded that the requested information is not held.

Key Facts

• The request was received on 2021-06-02 and the outcome was issued on 2021-06-03.
• The Department of Infrastructure stated that the information regarding Everbridge is not held.
• The request covered user registration numbers, test message counts, and project costs over three years.
• The response included standard information regarding the right to appeal to the Information Commissioner.
• The request was formally closed as of the outcome date.

Data Disclosed

• 2021-06-02
• 2021-06-03
• 3 financial or calendar years
• 1820433

Original Request

how many cumulative resident users have registered to receive emergency government notifications via everbridge in the most recent 3 financial or calendar years re (a) smart mobiles (b) mobiles (c) landline voice messages; how many test messages were sent in the most recent 3 financial or calendar years; what are the full initial costs including project management and the ongoing annual costs; what categories of messages are (i) already sent and (ii) shortlisted or intended to be sent in future?

Data Tables (1)

Full Response Text

If you are not satisfied with the result of the review, you then have the right to appeal to the Information Commissioner for a decision on; 1. Whether we have responded to your request for information in accordance with Part 2 of the Freedom of Information Act 2015; or 2. Whether we are justified in refusing to give you the information requested.
In response to an application for review, the Information Commissioner may, at any time, attempt to resolve a matter by negotiation, conciliation, mediation or another form of alternative dispute resolution and will have regard to any outcome of this in making any subsequent decision. More detailed information on your right to a review can be found on the Information Commissioner’s website at www.inforights.im. Should you have any queries concerning this letter, please do not hesitate to contact us. Further information about freedom of information requests can be found at www.gov.im/foi. We will now close your request as of this date.

Yours sincerely

FOI Response Team