Click and collect.

Summary

The request sought information on the spending and public demand for the Isle of Man Post Office's 'click and collect' initiative. The authority disclosed the total expenditure and provided a breakdown of service requests since the launch date.

Key Facts

• The total amount spent on the 'click and collect' initiative was £9,744.
• The service went live on 3rd December 2019.
• A total of 4,804 requests were received for the service.
• Of the total requests, 866 were for collection/pick up.
• Of the total requests, 3,938 were for redelivery.

Data Disclosed

• £9,744
• 3rd December 2019
• 4,804
• 866
• 3,938
• 18 March 2021
• 13th April 2021
• 1715229

Original Request

How much money has been spent on the "click and collect " initiative . What has been the public's demand for the service.

Data Tables (1)

Data Tables (reformatted)

Full Response Text

Postal Headquarters Spring Valley Industrial Estate Douglas Isle of Man, 1M2 IAA

Switchboard: +44 (0)1624 698400 Telephone: +44 (0)1624 698402 Fax: +44 (0)1624 698406 Email: foi@iompost.com Web: www.iompost.com

Our ref: 1715229 13th April 2021

Dear ###

We write further to your request which was received on 18 March 2021 and which states:

"How much money has been spent on the "click and collect" initiative. What has been the public's demand for the service."

Our response to your request is as follows:

How much money has been spent on the "click and collect" initiative. £9,744

What has been the public's demand for the service. Since this service went live (3rd December 2019) IOMPO have received 4,804 requests; 866 of those have been to collect/pick up and 3,938 have been to redeliver.

Please quote the reference number 1715229 in any future communications.

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I will now close your request as of this date.

Yours sincerely

FOI Co-ordinator