Reporting of potholes

Summary

The request sought monthly statistics on pothole reports and repair actions from November 2020 to February 2021. The Department of Infrastructure disclosed the number of reports, repairs, escalations, and outstanding cases for each month in the specified period.

Key Facts

• The request covered pothole reporting data from November 2020 to February 2021.
• February 2021 saw the highest number of pothole reports with 427 incidents.
• Not all reported potholes were repaired in the same month they were reported.
• The Department of Infrastructure provided a breakdown of reports, repairs, escalations, and outstanding items.
• The response was issued on 16 March 2021 following a request received on 25 February 2021.

Data Disclosed

• Nov 2020: 235 reported, 220 repaired, 11 escalated, 4 outstanding
• Dec 2020: 244 reported, 180 repaired, 46 escalated, 18 outstanding
• Jan 2021: 196 reported, 156 repaired, 33 escalated, 7 outstanding
• Feb 2021: 427 reported, 223 repaired, 103 escalated, 101 outstanding
• 2021-02-25
• 2021-03-16
• 1686253

Original Request

The report a problem page on your website allows people to report potholes. Can you provide the number of such reports made from the start of November 2020, broken down by month, to the current date of this request? How long did it take for each report to be actioned and what that action was?

Data Tables (1)

Full Response Text

Department of Infrastructure Sea Terminal Building, Douglas, Isle of Man, IM1 2RF

Contact: FOI Response Team/DWG/MF Telephone: (01624) 686785 Email: dpo-doi@gov.im

Our ref: 1686253 16 March 2021

Dear ###

We write further to your request which was received on 25 February 2021 and which states (sic):

"The report a problem page on your website allows people to report potholes. Can you provide the number of such reports made from the start of November 2020, broken down by month, to the current date of this request? How long did it take for each report to be actioned and what that action was?"

Our response to your request is as follows: Month/year No reported No repaired same month No escalated No outstanding Nov 2020 235 220 11 4 Dec 2020 244 180 46 18 Jan 2021 196 156 33 7 Feb 2021 427 223 103 101

Please quote the reference number 1686253 in any future communications.

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Yours sincerely

FOI Response Team