Complaints about midwives on the ward

Summary

A request was made to the Department of Health and Social Care for the number of complaints regarding midwives' conduct or attitude on the Jane Crookall Maternity Unit in 2020. The authority disclosed that there were 3 such complaints, all of which were addressed at the time.

Key Facts

• The request concerned complaints about midwives on the Jane Crookall Maternity Unit.
• The scope of the request covered the year 2020 and complaints made at any level by any person.
• There were 3 complaints recorded regarding the attitude of midwives up to 22 December 2020.
• All identified complaints were addressed with the individuals concerned at the time they were made.
• The response was issued by the Interim Chief Executive, Kathryn Magson.

Data Disclosed

• 3
• 2020
• 22/12/20
• 14th December 2020
• 23rd December 2020
• 1598885

Original Request

How many complaints have been made about midwives conduct or attitude on the Jane Crookall Maternity Unit during 2020? This should refer to complaints made at any level and by any person.

Data Tables (1)

Full Response Text

Interim Chief Executive: Kathryn Magson Freedom of Information Team Crookall House Demesne Road Douglas Isle of Man IM1 3QA

Tel: (01624) 642621 Email: dhsc@foi.gov.im Website: www.gov.im/dhsc

Our ref: 1598885 23rd December 2020

Dear ###

We write further to your request which was received on the 14th December 2020 and states:

"How many complaints have been made about midwives conduct or attitude on the Jane Crookall Maternity Unit during 2020? This should refer to complaints made at any level and by any person."

Our response: There have been 3 complaints during 2020 (to 22/12/20) regarding the attitude of midwives. All of which were addressed with the individuals concerned at the time of the complaint.

Please quote the reference number 1598885 in any future communications.

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I will now close your request as of this date.

Yours sincerely