Parking control and parking complaints.

Summary

The requester asked for historical data on parking complaints and outcomes in specific areas of the Isle of Man, but the Constabulary disclosed only two relevant incidents from 2017 where no penalties were issued, noting that Fixed Penalty Ticket data is held by the Department for Infrastructure and Courts.

Key Facts

• The Constabulary does not hold data on Fixed Penalty Tickets issued by Parking Controllers, as they work for the Department for Infrastructure.
• Police records were reviewed for the last seven years (since October 2013) for the specified locations.
• Only two relevant parking complaint events were identified, both occurring in 2017.
• Both identified events resulted in drivers being spoken to and vehicles moved, with no penalties issued.
• One of the incidents involved a car breakdown rather than intentional inconsiderate parking.

Data Disclosed

• 1490433
• 2020-09-28
• 2020-10-05
• October 2013
• 2017
• 19/06/2016
• 10/05/2017
• 29/09/2017
• 15:41
• 09:26
• 14:52
• two
• seven years

Exemptions Cited

• Information not held by the public authority
• Information held by another body (Department for Infrastructure/Isle of Man Courts)

Original Request

The data relating car parking complaints made in the areas of Birch Hill Crescent between its Junction with Hilberry road and the junction at Hillcrest Grove. Also data is requested for parking complaints on Briarfield Avenue. The number of complaints and the outcome of the complaint - ie was the complaint dismissed, was a parking offense notice issued? The timescales required is from as far back as records permit to current day. (September 2020) if available.

Data Tables (1)

Full Response Text

Isle of Man Constabulary Freedom of Information Police Headquarters Dukes Avenue Douglas Isle of Man IM2 4RG

Our ref: 1490433 5 October 2020

Dear ###

We write further to your request which was received on 28 September 2020 and which states:

"The data relating car parking complaints made in the areas of Birch Hill Crescent between its Junction with Hilberry road and the junction at Hillcrest Grove. Also data is requested for parking complaints on Briarfield Avenue. The number of complaints and the outcome of the complaint - ie was the complaint dismissed, was a parking offense notice issued? The timescales required is from as far back as records permit to current day. (September 2020) if available."

While our aim is to provide information whenever possible, in this instance the public authority does not hold or cannot, after taking reasonable steps to do so, find some of the information that you have requested. Whilst the Constabulary responds in this regard it should also be noted that the Parking Controllers work on behalf of the Department for Infrastructure and the Constabulary does not have access to analyse the Fixed Penalty Tickets which are issued and this information may be available from the Isle of Man Courts. I have detailed below the information that is held. Data was reviewed for events recorded on Police despatch system in the area specified. Detail on events could be retrieved for last seven years (since October 2013). These events were reviewed for relevance as parking complaints. Only two relevant events were identified. Both occurred in 2017. A further event was discounted as outside defined area (occurring in Birch Hill Grove in 2016). 19/06/2016 15:41 10/05/2017 09:26 29/09/2017 14:52

Both relevant events resulted in the driver being spoken to, and the vehicles moved, but no penalties issued (one of these was a car breakdown, rather than intentional inconsiderate parking).

Please quote the reference number 1490433 in any future communications.

Your right to request a review

If you are unhappy with this response to your freedom of information request, you may ask us to carry out an internal review of the response, by completing a complaint form and submitting it electronically or by delivery/post.

An electronic version of our complaint form can be found by going to our website at https://services.gov.im/freedom-of-information/Review . If you would like a paper version of our complaint form to be sent to you by post, please contact me and I will be happy to arrange for this. Your review request should explain why you are dissatisfied with this response, and should be made as soon as practicable. We will respond as soon as the review has been concluded.

If you are not satisfied with the result of the review, you then have the right to appeal to the Information Commissioner for a decision on; 1. Whether we have responded to your request for information in accordance with Part 2 of the Freedom of Information Act 2015; or 2. Whether we are justified in refusing to give you the information requested.
In response to an application for review, the Information Commissioner may, at any time, attempt to resolve a matter by negotiation, conciliation, mediation or another form of alternative dispute resolution and will have regard to any outcome of this in making any subsequent decision. More detailed information on your right to a review can be found on the Information Commissioner’s website at www.inforights.im. Should you have any queries concerning this letter, please do not hesitate to contact me. Further information about freedom of information requests can be found at www.gov.im/foi. I will now close your request as of this date.

Yours sincerely