Railways

Summary

The requester asked for passenger numbers on Isle of Man heritage railways since reopening post-Covid, specifically separating dining car and steam figures. The Department of Infrastructure disclosed the total passenger counts for the first three weeks of operation up to 11 August 2020.

Key Facts

• The request was received on 11 August 2020 and responded to on 17 August 2020.
• Passenger figures cover the first three weeks of operation post-Covid reopening.
• The Dining Car figures distinguish between those who booked and those who actually travelled.
• The total number of passengers across all heritage railway services was 8,769.
• The response was issued by the Department of Infrastructure.

Data Disclosed

• 3163
• 5045
• 1909
• 561
• 8769
• 11 August 2020
• 17 August 2020
• 1417822

Original Request

I seek the publication of the total number of passengers to have traveled on the island's heritage railways since reopening post Covid-19. To avoid confusion could the dining car train figures be provided separately to the steam railway figures.

Data Tables (1)

Full Response Text

Department of Infrastructure Sea Terminal Building, Douglas, Isle of Man, IM1 2RF

Contact: FOI Response Team/IL/MF Telephone: (01624) 686785 Email: dpo-doi@gov.im

Our ref: 1417822 17 August 2020

Dear ###

We write further to your request which was received on 11 August 2020 and which states:

"I seek the publication of the total number of passengers to have traveled on the island's heritage railways since reopening post Covid-19. To avoid confusion could the dining car train figures be provided separately to the steam railway figures."

Our response to your request is as follows: The figures for the first 3 weeks of operation up to Tuesday 11 August 2020 are as follows. MER 3163 Steam 5045 Dining Car 1909 have booked to far of which 561 have travelled Total 8769 Please quote the reference number 1417822 in any future communications.

Your right to request a review

If you are unhappy with this response to your freedom of information request, you may ask us to carry out an internal review of the response, by completing a complaint form and submitting it electronically or by delivery/post.

An electronic version of our complaint form can be found by going to our website at https://services.gov.im/freedom-of-information/Review . If you would like a paper version of our complaint form to be sent to you by post, please contact us and we will be happy to arrange for this. Your review request should explain why you are dissatisfied with this response, and should be made as soon as practicable. We will respond as soon as the review has been concluded.

If you are not satisfied with the result of the review, you then have the right to appeal to the Information Commissioner for a decision on; 1. Whether we have responded to your request for information in accordance with Part 2 of the Freedom of Information Act 2015; or 2. Whether we are justified in refusing to give you the information requested.
In response to an application for review, the Information Commissioner may, at any time, attempt to resolve a matter by negotiation, conciliation, mediation or another form of alternative dispute resolution and will have regard to any outcome of this in making any subsequent decision. More detailed information on your right to a review can be found on the Information Commissioner’s website at www.inforights.im. Should you have any queries concerning this letter, please do not hesitate to contact us. Further information about freedom of information requests can be found at www.gov.im/foi. We will now close your request as of this date.

Yours sincerely

FOI Response Team