Mail Sequencing

AuthorityIsle of Man Post Office
Date received2020-02-10
OutcomeAll information sent
Outcome date2020-03-06
Case ID1173449

Summary

The request sought data on the frequency of full mail sequencing utilization across specific Isle of Man delivery areas since installation. The authority disclosed a detailed table showing monthly sequencing counts from November 2018 to January 2020, noting that full sequencing was primarily used for testing and during industrial action.

Key Facts

  • The request was received on 10 February 2020 and concluded on 6 March 2020 with all information sent.
  • Full mail sequencing was largely utilized to test the system and ensure business continuity during industrial action.
  • Sequencing usage dropped significantly after the Isle of Man Post Office commenced a 5-day week in November 2019.
  • The highest frequency of sequencing occurred in the 'Douglas' area with 167 instances recorded.
  • No sequencing was undertaken on Saturdays or during periods of low mail volume where hand sorting was used instead.

Data Disclosed

  • 1173449
  • 2020-02-10
  • 2020-03-06
  • Nov-18
  • Dec-18
  • Jan-19
  • Feb-19
  • Mar-19
  • Apr-19
  • May-19
  • Jun-19
  • Jul-19
  • Aug-19
  • Sep-19
  • Oct-19
  • Nov-19
  • Dec-19
  • Jan-20
  • 16
  • 22
  • 167
  • 17
  • 20th May 2019
  • 5 day week

Original Request

How many times since installation has mail sequencing (full sequencing not road sort) been fully utilised in the following areas: Douglas walks Douglas rural Northern delivery duties Southern delivery duties Peel delivery duties

Data Tables (2)

No Saturdays Douglas Douglas Rural Peel Ramsey South Comments
Sequencing not
(1) sequenced
Nov-18 (3) - - - - - - -
Dec-18 (3) - - 3 3 3 3 3
Jan-19 (3) - - - - - - -
Feb-19 (3) - - 4 4 4 4 4
Mar-19 (3) - - 1 1 1 1 1
Apr-19 (3) - - 1 1 1 1 1
May-19 3 1 2 0 0 0 0 Starting from the 20th May 2019
Jun-19 - 5 18 1 1 1 1
Jul-19 1 4 20 1 1 1 1
Aug-19 2 5 20 1 1 1 1
Sep-19 2 4 17 1 1 1 1
Oct-19 1 3 22 0 0 0 0 Start of 5 day week
Nov-19 - n/a (2) 21 0 0 0 0
Dec-19 2 20 12 12 12 12
Jan-20 1 21 1 1 1 1
Total 16 22 167 17 17 17 17
Douglas
Rural

Full Response Text

Postal Headquarters Spring Valley Industrial Estate Douglas Isle of Man, 1M2 IAA

Switchboard: +44 (0)1624 698400 Telephone: +44 (0)1624 698402 Fax: +44 (0)1624 698406 Email: foi@iompost.com Web: www.iompost.com

Our ref: 1173449 6 March 2020

Dear ###

We write further to your request which was received on 10 February 2020 and which states:

"How many times since installation has mail sequencing (full sequencing not road sort) been fully utilised in the following areas:
Douglas walks
Douglas rural
Northern delivery duties
Southern delivery duties
Peel delivery duties"

Our response to your request is as follows: I have enclosed a copy of the information that is being released to you.

Please quote the reference number 1173449 in any future communications.

Your right to request a review

If you are unhappy with this response to your freedom of information request, you may ask us to carry out an internal review of the response, by completing a complaint form and submitting it electronically or by delivery/post.

An electronic version of our complaint form can be found by going to our website at https://services.gov.im/freedom-of-information/Review . If you would like a paper version of our complaint form to be sent to you by post, please contact me and I will be happy to arrange for this. Your review request should explain why you are dissatisfied with this response, and should be made as soon as practicable. We will respond as soon as the review has been concluded.

If you are not satisfied with the result of the review, you then have the right to appeal to the Information Commissioner for a decision on; 1. Whether we have responded to your request for information in accordance with Part 2 of the Freedom of Information Act 2015; or 2. Whether we are justified in refusing to give you the information requested.

In response to an application for review, the Information Commissioner may, at any time, attempt to resolve a matter by negotiation, conciliation, mediation or another form of alternative dispute resolution and will have regard to any outcome of this in making any subsequent decision. More detailed information on your right to a review can be found on the Information Commissioner’s website at www.inforights.im. Should you have any queries concerning this letter, please do not hesitate to contact me. Further information about freedom of information requests can be found at www.gov.im/foi.

I will now close your request as of this date.

Yours sincerely

FOI Co-ordinator


Mail Sequencing

No Sequencing (1) Saturdays not sequenced
Douglas Douglas Rural Peel Ramsey
South Comments Nov-18 (3) - - - - - - -

Dec-18 (3)

  • 3 3 3 3 3 Jan-19 (3)
  • Feb-19 (3)
  • 4 4 4 4 4 Mar-19 (3)
  • 1 1 1 1 1 Apr-19 (3)
  • 1 1 1 1 1 May-19 3 1 2 0 0 0 0 Starting from the 20th May 2019 Jun-19
  • 5 18 1 1 1 1

Jul-19 1 4 20 1 1 1 1

Aug-19 2 5 20 1 1 1 1

Sep-19 2 4 17 1 1 1 1

Oct-19 1 3 22 0 0 0 0 Start of 5 day week Nov-19 - n/a (2) 21 0 0 0 0

Dec-19 2 20 12 12 12 12

Jan-20 1 21 1 1 1 1

Total 16 22 167 17 17 17 17

Notes: (1) No sequence sorting mail was undertaken per day, due to low levels of mail thereby sorted by hand (2) IOMPO commenced 5 day week, therefore no further sequencing necessary (3) During this period the full sequencing was undertaken to test the system and to provide business continuity during the industrial action