Railway Passenger Numbers

Summary

The requester asked for 2019 passenger journey numbers for four Isle of Man heritage railways, but the Department of Infrastructure stated the data was not yet held as it was still being collated.

Key Facts

• The request covered the Manx Electric Railway, Snaefell Mountain Railway, Steam Railway, and Douglas Bay Horse Tram.
• The Department of Infrastructure cited Section 20 of the Act, noting the information is reasonably accessible via their website.
• The specific 2019 figures including December data were not yet held at the time of the response.
• The data was expected to be published by the end of January 2020.
• The request was closed on 22 January 2020.

Data Disclosed

• 2019
• 30 December 2019
• 22 January 2020
• end of January 2020
• 1116825

Exemptions Cited

• Section 20 of the Act (Information reasonably accessible)

Original Request

Please can you supply me with the number of single passenger journeys recorded in 2019 on the Manx Electric Railway, Snaefell Mountain Railway, Steam Railway, and Douglas Bay Horse Tram. Thank you in advance.

Data Tables (1)

Full Response Text

Department of Infrastructure Sea Terminal Building, Douglas, Isle of Man, IM1 2RF

Contact: FOI Response Team/TC/MF Telephone: (01624) 686785 Email: dpo-doi@gov.im

Our ref: 1116825 22 January 2020

Dear ###

We write further to your request which was received on 30 December 2019 and which states:

"Please can you supply me with the number of single passenger journeys recorded in 2019 on the Manx Electric Railway, Snaefell Mountain Railway, Steam Railway, and Douglas Bay Horse Tram. Thank you in advance."

While our aim is to provide information whenever possible, under section 20 of the Act, we are not required to provide information in response to a request if it is already reasonably accessible to you, whether free of charge or on payment of a fee. The information you seek is published annually on our Heritage Railways webpage.
Because these figures will include data for December 2019, they are still being collated and are therefore not yet held. They will be available by the end of January 2020, at which time you will be able to view them at: https://www.gov.im/categories/travel-traffic-and-motoring/bus-and-rail/heritage- railways/

Please quote the reference number 1116825 in any future communications.

Your right to request a review

If you are unhappy with this response to your freedom of information request, you may ask us to carry out an internal review of the response, by completing a complaint form and submitting it electronically or by delivery/post.

An electronic version of our complaint form can be found by going to our website at https://services.gov.im/freedom-of-information/Review . If you would like a paper version of our complaint form to be sent to you by post, please contact me and I will be happy to arrange for this. Your review request should explain why you are dissatisfied with this response, and should be made as soon as practicable. We will respond as soon as the review has been concluded.

If you are not satisfied with the result of the review, you then have the right to appeal to the Information Commissioner for a decision on; 1. Whether we have responded to your request for information in accordance with Part 2 of the Freedom of Information Act 2015; or 2. Whether we are justified in refusing to give you the information requested.
In response to an application for review, the Information Commissioner may, at any time, attempt to resolve a matter by negotiation, conciliation, mediation or another form of alternative dispute resolution and will have regard to any outcome of this in making any subsequent decision. More detailed information on your right to a review can be found on the Information Commissioner’s website at www.inforights.im. Should you have any queries concerning this letter, please do not hesitate to contact us. Further information about freedom of information requests can be found at www.gov.im/foi. We will now close your request as of this date.

Yours sincerely

FOI Response Team