More information on ref 5109889


Authority	[[general-registry
Date received	2025-12-22
Outcome	Some information sent but not all held
Outcome date	2026-02-17
Topic	[[finance-tax

Summary

The General Registry responded to a request for project documentation, decision points, cost-benefit analysis, efficiency metrics, and ticket statistics regarding reference 5109889. While two points were withdrawn due to lack of clarification and two were not held, the authority disclosed specific data on support ticket statuses.

Key Facts

The request was received on 2025-12-22 and extended for 20 days on 2026-01-05.
Clarification was sought on 2026-01-19, 2026-01-26, and 2026-02-02 but not received within 28 days.
Requests for project documentation and key decision points were withdrawn under Section 11 of the Freedom of Information Act 2015.
The authority stated it does not hold the requested cost-benefit analysis or efficiency definitions.
Support ticket statistics were provided, showing 147 resolved and 22 outstanding tickets as of 16.02.26.

Data Disclosed

2025-12-22
2026-01-05
2026-01-19
2026-01-26
2026-02-02
2026-02-17
16.02.26
142
5
4
11
2
147
22
Section 11
28 days

Exemptions Cited

Section 11 of the Freedom of Information Act 2015 (applicant has not complied with section 14(2) regarding additional information within 28 days)

Original Request

Further to the previous request reference 5109889

Please could you supply any of the following additional information