CCMS update

Summary

The request sought confirmation of the introduction, cost, and functionality of the new Court Case Management System (CCMS). The General Registry confirmed the system went live in August 2025, disclosed specific expenditure figures, and affirmed its full functionality and modernization benefits.

Key Facts

• The CCMS was introduced and went live on 13 August 2025.
• Expenditure from initial draw-down to 31 August 2025 was £1,316,604.
• Expenditure from 1 September 2025 to 30 November 2025 was £63,239.86.
• The system is fully functional and meets all agreed requirements for its initial release.
• The CCMS replaced a legacy system from 1998 that was unsupported and incompatible with current security requirements.

Data Disclosed

• 13 August 2025
• £1,316,604
• 31 August 2025
• 1 September 2025
• 30 November 2025
• £63,239.86
• 1998
• 25 November 2025
• 22 December 2025
• 5109889

Original Request

Your Court annual reports have referred to a new CCMS that was delayed in its final introduction.

1. Has the CCMS now been introduced?

If yes

1. What was the date of introduction?

2. How much was spent, up to the date of introduction?

3. How much has been spent since the introduction?

4. Is the CCMS fully functional?

5. Has the CCMS helped to deliver a Court service that is modern, efficient and digitally robust?